iSpring Market vs. Synergy Education Platform

iSpring Market is suited for small organizations with limited staff and limited IT resources. Allowing users to self-register is a huge time-saver for small organizations. SEO, Google Tag Manager and SSO are included and easy to set up. For the most part, the documentation is good and the help desk provides timely customer service. iSpring Market is not the best tool for larger and more sophisticated organization. It's extremely difficult to get global reporting data, it doesn't import data from other systems, and it only exports a limited amount of data for use in other applications such as business intelligence software.

Synergy is well-suited for seamlessly bridging enrollment and student information. Other organizations I have worked at used two separate platforms for this purpose. Synergy also merges, seamlessly, parent contact functions, using one platform.

Incentivized

• It is easy to use.
• It works with Stripe.
• The UI is clean and intuitive for customers.

• IEP and 504 are accessible
• student information is easily found in one place for teachers and administration
• Please update this process it is very slow

• There are few global reporting features. I can get specific information on a user or a course, but there is no easy way to find users who made an account and didn't enroll in a course. You have to look at every user, or download spreadsheets and search.
• There are very few hooks available to Zapier to transfer data to other services.
• You can't transfer data into the iSpring Market using Zapier, so we can't use our member management system to populate courses.

• More education tools
• Improve and cleaner design

Incentivized

We picked iSpring Market because of cost, maintenance, and easy of use.

I like how synergy has everything in one place.

Incentivized

• We have saved thousands of dollars a year in licensing fees compared with other products we used.
• We have eliminated the need for contractors, to build content for iSpring Market, saving tens of thousands of dollars, because we can publish directly into the system using iSpring Suite.
• We get 80% fewer help desk requests for enrollment and payment compared to the last two products we used.

• it takes longer to do everything because it involves to many clicks to enter data and save it
• longer time
• because it does not autosave, you have to start from scratch if you hit the back button or change the screen