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Top Rated
70 Ratings

Kameleoon

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Top Rated
70 Ratings
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Score 8.9 out of 100
84 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Testing and Experimentation

    9.2

    Kameleoon

    92%

    Salesforce Marketing Cloud Interaction Studio

    Feature Set Not Supported
    N/A
    Kameleoon ranks higher in 17/17 features

    a/b experiment testing

    9.7
    97%
    29 Ratings
    N/A
    0 Ratings

    Split URL testing

    9.7
    97%
    20 Ratings
    N/A
    0 Ratings

    Multivariate testing

    9.6
    96%
    25 Ratings
    N/A
    0 Ratings

    Multi-page/funnel testing

    9.6
    96%
    21 Ratings
    N/A
    0 Ratings

    Cross-browser testing

    9.7
    97%
    22 Ratings
    N/A
    0 Ratings

    Mobile app testing

    9.3
    93%
    12 Ratings
    N/A
    0 Ratings

    Test significance

    9.7
    97%
    27 Ratings
    N/A
    0 Ratings

    Visual / WYSIWYG editor

    8.6
    86%
    27 Ratings
    N/A
    0 Ratings

    Advanced code editor

    9.0
    90%
    24 Ratings
    N/A
    0 Ratings

    Preview mode

    9.0
    90%
    28 Ratings
    N/A
    0 Ratings

    Test duration calculator

    7.5
    75%
    9 Ratings
    N/A
    0 Ratings

    Experiment scheduler

    8.3
    83%
    10 Ratings
    N/A
    0 Ratings

    Experiment workflow and approval

    9.2
    92%
    18 Ratings
    N/A
    0 Ratings

    Dynamic experiment activation

    9.6
    96%
    21 Ratings
    N/A
    0 Ratings

    Client-side tests

    9.3
    93%
    23 Ratings
    N/A
    0 Ratings

    Server-side tests

    9.3
    93%
    12 Ratings
    N/A
    0 Ratings

    Mutually exclusive tests

    9.7
    97%
    15 Ratings
    N/A
    0 Ratings

    Audience Segmentation & Targeting

    9.3

    Kameleoon

    93%

    Salesforce Marketing Cloud Interaction Studio

    Feature Set Not Supported
    N/A
    Kameleoon ranks higher in 4/4 features

    Standard visitor segmentation

    9.3
    93%
    29 Ratings
    N/A
    0 Ratings

    Behavioral visitor segmentation

    9.3
    93%
    27 Ratings
    N/A
    0 Ratings

    Traffic allocation control

    9.6
    96%
    28 Ratings
    N/A
    0 Ratings

    Website personalization

    9.1
    91%
    21 Ratings
    N/A
    0 Ratings

    Results and Analysis

    8.7

    Kameleoon

    87%

    Salesforce Marketing Cloud Interaction Studio

    Feature Set Not Supported
    N/A
    Kameleoon ranks higher in 6/6 features

    Conversion tracking

    8.7
    87%
    29 Ratings
    N/A
    0 Ratings

    Goal tracking

    9.0
    90%
    30 Ratings
    N/A
    0 Ratings

    Test reporting

    8.4
    84%
    30 Ratings
    N/A
    0 Ratings

    Results segmentation

    8.9
    89%
    27 Ratings
    N/A
    0 Ratings

    CSV export

    8.4
    84%
    20 Ratings
    N/A
    0 Ratings

    Experiments results dashboard

    8.7
    87%
    27 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Kameleoon is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Salesforce Marketing Cloud Interaction Studio is rated higher in 1 area: Usability

    Likelihood to Recommend

    9.3

    Kameleoon

    93%
    56 Ratings
    8.0

    Salesforce Marketing Cloud Interaction Studio

    80%
    41 Ratings

    Likelihood to Renew

    Kameleoon

    N/A
    0 Ratings
    9.5

    Salesforce Marketing Cloud Interaction Studio

    95%
    4 Ratings

    Usability

    8.0

    Kameleoon

    80%
    3 Ratings
    9.0

    Salesforce Marketing Cloud Interaction Studio

    90%
    8 Ratings

    Availability

    Kameleoon

    N/A
    0 Ratings
    10.0

    Salesforce Marketing Cloud Interaction Studio

    100%
    4 Ratings

    Performance

    Kameleoon

    N/A
    0 Ratings
    9.9

    Salesforce Marketing Cloud Interaction Studio

    99%
    4 Ratings

    Support Rating

    8.9

    Kameleoon

    89%
    14 Ratings
    7.6

    Salesforce Marketing Cloud Interaction Studio

    76%
    14 Ratings

    In-Person Training

    Kameleoon

    N/A
    0 Ratings
    5.0

    Salesforce Marketing Cloud Interaction Studio

    50%
    1 Rating

    Implementation Rating

    Kameleoon

    N/A
    0 Ratings
    9.6

    Salesforce Marketing Cloud Interaction Studio

    96%
    6 Ratings

    Ease of integration

    Kameleoon

    N/A
    0 Ratings
    7.0

    Salesforce Marketing Cloud Interaction Studio

    70%
    1 Rating

    Product Scalability

    Kameleoon

    N/A
    0 Ratings
    9.8

    Salesforce Marketing Cloud Interaction Studio

    98%
    2 Ratings

    Vendor post-sale

    Kameleoon

    N/A
    0 Ratings
    8.0

    Salesforce Marketing Cloud Interaction Studio

    80%
    1 Rating

    Vendor pre-sale

    Kameleoon

    N/A
    0 Ratings
    10.0

    Salesforce Marketing Cloud Interaction Studio

    100%
    1 Rating

    Likelihood to Recommend

    Kameleoon

    It's a good idea to use
    Kameleoon to push the development of the website in the direction of the user
    experience, therefore addressing customizations on which we will be able to
    analyze the concrete results on the conversion rate and engagement.
    Read full review

    Salesforce

    Salesforce Marketing Cloud Interaction Studio has something to offer to every organization. It has features to help your marketing department, your support team, your sales, finance, etc. This solution covers everything and can be used by every companies. The fact that they scale the pricing to your needs and desire makes it personalized to your organization and makes it easier to purchase.
    Read full review

    Pros

    Kameleoon

    • The segment builder is incredibly intuitive and easy to use. Works wonderfully with Mixpanel. Our team managed to set up our segments and experiments within a couple of hours.
    • Great customer service and willingness to help with any of our questions.
    • Very secure testing environment for our A/B testing experiments. We had a staging environment easily set up for review and testing before live deployment. We needed a HIPAA compliant solution, and Kameleoon delivers.
    Read full review

    Salesforce

    • Evergage plays nicely with most code frameworks and has been very stable. The only situation in which we could not (yet) find a way to use Evergage is in conjunction with Handlebars.js templates.
    • Enterprise-level data security considerations are well-handled by Evergage. Trust me... as a top-level PCI compliant company that builds travel loyalty solutions for major US banks, we have no greater concern than data security.
    • "No flicker" synchronous integration is a VERY important feature Evergage offers -- I'm unsure if any other competitors offer the same as I think Evergage has a patent on this. So when the webpage loads, users don't see the original page contents flash before being replaced with personalized/alternate contents.
    • The powerful user interface is easy-to-use and comes in two flavors: a more traditional CMS-style "admin" view and an on-page WYSIWYG view.
    • Test use cases in the browser prior to going live.
    • It's easy to build and measure A/B/n tests, either as rule-based tests, or as % split testing.
    • I love the ability to create user segments based on "sentence-style" logic structures that incorporates actions, KPIs, even third-party data.
    • Evergage is built to accommodate everyone from non-technical users to coders. Use the WYSIWYG editor to bring things to life, build complex front-end use cases with Javascript/JQuery, or use the API for control from the server side.
    Read full review

    Cons

    Kameleoon

    • As discussed with the Kameleoon team, there are a few non-essential features that would be helpful to us and that are not yet native in the platform, such as the creation of archive folders (at the moment, this works only with a tag system) and the possibility to receive alert notifications on our smartphones (only email alerts exist for now).
    Read full review

    Salesforce

    • Some of the reporting functionality could use some work, but they are making vast improvements.
    • The catalog user interface for available promotable items could benefit from the ability to customize the viewable columns and add filtering.
    • The amount of time that Evergage considers a user's session to be active could be increased. I find myself having to log back into the tool multiple times throughout the day, as I will leave the tool to check emails and during that time, I get logged out.
    Read full review

    Pricing Details

    Kameleoon

    Starting Price

    $0 Per Month [Unlimited Users]

    Editions & Modules

    Kameleoon editions and modules pricing
    EditionModules
    EnterpriseQuote1

    Footnotes

    1. Per Month [Unlimited Users]

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Consulting services are priced on demand

    Salesforce Marketing Cloud Interaction Studio

    Starting Price

    $199 per month

    Editions & Modules

    Salesforce Marketing Cloud Interaction Studio editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Kameleoon

      No answers on this topic

      Salesforce

      When you first engage with Evergage you have to make a choice on how you're going to use and deploy their product. Are you going to use it for, as is my case, an "in-app" deployment for your SaaS application or for your public facing website. We elected to use it for "in-app" first so we could build knowledge and have a measure of churn reduction. We've done well enough that we're developing a strategy for use on our public facing website now for better lead building and qualification. We're about to double our engagement with Evergage essentially. Evergage has been incredibly responsive. They use great customer service tools and eventually gave us our own account manager. As an IT person, once setup, I intentionally worked to remove myself from the product as a support means so our customer service people are working directly with Evergage and great things are happening. Evergage has just been constantly improving for the better.
      Read full review

      Usability

      Kameleoon

      The Kameleoon platform allows us to carry out both simple and highly complex tests incredibly rapidly. With Kameleoon I can launch many impactful tests without needing to ask for help from our IT team.
      Read full review

      Salesforce

      There is a bit of a learning curve, but once you have it down, it is very easy. It becomes intuitive once you understand how the system connects data from different areas. Once you have it down, troubleshooting is easy and so is designing and launching campaigns. Definitely a good UI.
      Read full review

      Reliability and Availability

      Kameleoon

      No answers on this topic

      Salesforce

      We have never experienced an availability issue and the Evergage Javascript beacon loads very quickly with virtually no impact on page load times.
      Read full review

      Performance

      Kameleoon

      No answers on this topic

      Salesforce

      Evergage is quick loading and very responsive. We always have concerns about page load time and the integration of Evergage with our websites has never once caused any issue in this regard.
      Read full review

      Support Rating

      Kameleoon

      Kameleoon's team is always available for any type of tasks : technical issues to solve, support on dashboard analysis, the account manager is giving big support on test brainstorm. They try to challenge me as much as possible on the reliability of my tests.
      Read full review

      Salesforce

      It would be a full 10 except for a couple of times when it took over a week to get a response. Otherwise they are very responsive, very knowledgeable and very helpful. They really have a great team overall, not just support but even account reps are always eager to help and provide ideas and best practices.
      Read full review

      In-Person Training

      Kameleoon

      No answers on this topic

      Salesforce

      Training program is not very well established. There is very little documentations. More often than not it's in-person training. I wish there were more video tutorials so that somebody can learn the system quickly. Their documentation is very much like an RFP. Long and very technichal. They should definitly improve on this area.
      Read full review

      Implementation Rating

      Kameleoon

      No answers on this topic

      Salesforce

      From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
      Read full review

      Alternatives Considered

      Kameleoon

      Kameleoon does not compare to others! If I chose this tool, it is above all because the speech made by the members of the company during their presentation was clear.
      Real experts who had identified our challenges and our needs. They also came with relevant use cases and recommendations.
      Read full review

      Salesforce

      Appcues - I like them. Very easy to use, which is the one main advantage they have over Evergage. That said their simplicity means the tool is limited in what it can do compared to Evergage. Plus Evergage's data logging capabilities in addition to messaging make it more useful for my needs.
      Read full review

      Scalability

      Kameleoon

      No answers on this topic

      Salesforce

      We are using it for millions of visitors every months
      Read full review

      Return on Investment

      Kameleoon

      • Since we started using Kameleoon, our ROI indicators are all green. Truth is, we rely on exigent customers. If they’re not happy with our service, we will pay for it on the long term. Kameleoon helps us making sure this is not happening by providing us the tools to continuously improve our customers’ experiences.
      Read full review

      Salesforce

      • Positive: allows better functionality without hiring or diverting a whole team of developers, which would be extremely costly.
      • Positive: fits into our existing campaign structure neatly without needing a complicated separate process.
      • Positive: support has been excellent and responsive, quickly aiding and resolving problems.
      • Negative: can be too powerful, leading to campaigns that break if they are not thoroughly checked before deployment. Also, can become a crutch acting as merely a content management system when it's segmentation capabilities are not understood or explored.
      Read full review

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