Khoros Care vs. Tiledesk
Khoros Care vs. Tiledesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A | |
Tiledesk | N/A | Tiledesk is a customer engagement platform from pre-sales to post-sales, from whatsapp to a website. It offers an omni-channel live chat with AI-powered chatbots to improve overall customer satisfaction and increase sales on your digital channels. It is presented as an open source alternative to Intercom, Zendesk, Drift, Tawk.to, Crisp and Tidio for Customer Service and Conversational Commerce. | N/A |
Khoros Care | Tiledesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
More Pricing Information |
Khoros Care | Tiledesk | |
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Top Pros |
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Top Cons |
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Khoros Care | Tiledesk | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros Care | Tiledesk | |
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Likelihood to Recommend | 7.8 (110 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (77 ratings) | - (0 ratings) |
Usability | 6.5 (8 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.2 (10 ratings) | - (0 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (69 ratings) | - (0 ratings) |
Ease of integration | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (75 ratings) | - (0 ratings) |
Khoros Care | Tiledesk | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Pros | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Cons | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Usability | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Reliability and Availability | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Performance | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Support Rating | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
In-Person Training | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Scalability | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
Return on Investment | Khoros (Formerly Spredfast + Lithium) | Tiledesk Srl No answers on this topic |
ScreenShots | Khoros Care Screenshots |