Khoros Care vs. Userlike
Khoros Care vs. Userlike
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A | |
Userlike | Mid-Size Companies (51-1,000 employees) | Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer… | $37 per month |
Khoros Care | Userlike | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version. | ||||||||||||||
More Pricing Information |
Khoros Care | Userlike | |
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Top Pros |
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Top Cons |
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Khoros Care | Userlike | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros Care | Userlike | |
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Likelihood to Recommend | 7.7 (110 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (77 ratings) | - (0 ratings) |
Usability | 6.5 (8 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.2 (10 ratings) | - (0 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (69 ratings) | - (0 ratings) |
Ease of integration | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (75 ratings) | - (0 ratings) |
Khoros Care | Userlike | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Pros | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Cons | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Usability | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Reliability and Availability | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Performance | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Support Rating | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
In-Person Training | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Scalability | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
Return on Investment | Khoros (Formerly Spredfast + Lithium) | Userlike No answers on this topic |
ScreenShots | Khoros Care Screenshots | Userlike Screenshots |