Knova Knowledge Management vs. UserVoice
Knova Knowledge Management vs. UserVoice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Knova | N/A | Knova KM is a full-featured knowledge management software solution for large customer service and support organizations, especially those that must handle complex queries across channels in industries such as high tech, telecommunications, financial services, and the IT help desk. It is supported by Avolin headquartered in Austin, the company created from the sale of Aptean Vertical Business Applications to ESW Capital in 2018. | N/A | |
UserVoice | N/A | UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer… | $15 per month |
Knova Knowledge Management | UserVoice | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Knova Knowledge Management | UserVoice | |
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Top Pros | ||
Top Cons |
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Knova Knowledge Management | UserVoice | |
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Small Businesses | Notion Score 8.8 out of 10 | Craft Score 8.9 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | ProductPlan Score 9.5 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Miro Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Knova Knowledge Management | UserVoice | |
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Likelihood to Recommend | 3.0 (1 ratings) | 10.0 (9 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | 9.7 (6 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Knova Knowledge Management | UserVoice | |
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Likelihood to Recommend | Avolin | UserVoice |
Pros | Avolin | UserVoice |
Cons | Avolin | UserVoice |
Likelihood to Renew | Avolin | UserVoice |
Usability | Avolin No answers on this topic | UserVoice |
Support Rating | Avolin No answers on this topic | UserVoice |
Implementation Rating | Avolin No answers on this topic | UserVoice |
Alternatives Considered | Avolin No answers on this topic | UserVoice |
Return on Investment | Avolin | UserVoice |
ScreenShots | UserVoice Screenshots |