KnowBe4 PhishER/PhishER Plus vs. VMware Carbon Black EDR

I have been able to create customized simulated phishing campaigns that are really testing our users ability to "spot the fake." That coupled with the training campaigns that are included make it much more likely that our users will be better prepared to protect our organization by being able to recognize common industry threats, and brings awareness to less common threats that are out there. I love that they have a shared folder full of relevant, recent real-world scams that we can choose from to train our user base.

Incentivized

We are able to check if any phishing link was visited by the user or not. To check for the whether any file is executed on the machine or not. To check on which port connections are being made by the machine. To create custom watchlist for alert to be investigated by an analyst. To check every process executed in the machine for a specified range.

Incentivized

• Analysis and classification of phishing emails using machine learning
• Response to reporting users with personalised emails template
• Automatic response and actions using integration with Microsoft
• Good dashboard with reporting and KPI
• Integration with others product to improve scan and analysis
• It improves users' security awareness and behavior as receiving an immediate response with the analysis result improves the ability to recognize a phishing email

Incentivized

• Process tree view of endpoint activity
• Ability to pull files from host
• Threat Intelligence integration
• Isolate a host

Incentivized

• Enhancing the automated response capabilities, such as directly initiating remediation processes or integrating with other cybersecurity tools, could further streamline the threat management process.
• Implementing a feedback system where users can be informed about the outcome of their reported emails might encourage more proactive engagement.
• the reporting tool is not as streamlined on mobile devices as it is on desktops. Enhancing mobile functionality would be beneficial

Incentivized

• Number of false positive which are triggered due to threat feeds are sometimes more needs to be fine tuned by the client.
• In very rare scenarios processes are not captured properly.

Incentivized

Phish ER has reduced the time my team and I spend on reported emails by over 80%. With the volume of emails reported and a small team this is a must have.

The configuration is a bit complicated, but easy once you get the hang of it. Once configured, it is easy to manage our malicious emails that are reported by our staff.

Incentivized

Support has been easy to get along with and easy to understand.

Incentivized

Work with support or rep for some basic steps, the rest is pretty straight foward.

Incentivized

KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.

Incentivized

CB Response allows for a better view of what happened on the endpoint and provides more functionality out of the box then the FireEye Endpoint Security Product. CB Response allows you to basically have a remote connection into the CLI of an endpoint. This allows you to view the file system, run programs/scripts on the host, etc. FireEye Endpoint Security does not have this functionality.

Incentivized

• It has greatly increased phishing / security awareness by our staff by having a designated button & process for reporting phishing emails
• It provides greater protection through the ability to delete emails from multiple recipients even if not all of them reported the email
• It saves time for me to have to evaluate whether or not an email reported is a real threat through the ML/AI/VirusTotal scores

Incentivized

• It is helping to protect us from potential loss of revenue that would be caused by malware or a compromised account.
• It took some time in deploying in the environment , but that time is much worth it because of the results we are getting now.
• It helps in hunting, which help us check and protect our environment from any cyber attacks.

Incentivized