Kore.ai vs. Luma
Kore.ai vs. Luma
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kore.ai | N/A | Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants. The Multi-engine NLP technique and intelligence capabilities of the platform are designed to understand the user's intent and give rapid resolution. Using the no-code capabilities, users can create conversational experiences without writing code;… | N/A | |
Luma | N/A | Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support. | N/A |
Kore.ai | Luma | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Kore.ai | Luma | |
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Top Pros | ||
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Kore.ai | Luma | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kore.ai | Luma | |
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Likelihood to Recommend | 8.5 (2 ratings) | 8.5 (5 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 9.0 (2 ratings) | - (0 ratings) |
Kore.ai | Luma | |
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Likelihood to Recommend | Kore.ai | Serviceaide |
Pros | Kore.ai | Serviceaide |
Cons | Kore.ai No answers on this topic | Serviceaide |
Usability | Kore.ai | Serviceaide No answers on this topic |
Support Rating | Kore.ai | Serviceaide No answers on this topic |
Alternatives Considered | Kore.ai No answers on this topic | Serviceaide |
Return on Investment | Kore.ai | Serviceaide |
ScreenShots | Kore.ai Screenshots |