ManageEngine Site24x7 vs. Nastel AutoPilot

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

Incentivized

If you're involved in any business that is related to banking, insurance and lending industry, take the short way and save yourself from thousands of wasted dollars on fraud detection and application management issues, Nastel is my savior and it's the most powerful killer solution to beat the fraud and have a winning application performance management, It's like hiring a mathematics magician with super powers to help businesses get over the delayed amount of time spent on a problem, and the average time to process a claim, reduce errors and most importantly to decrease the number of tickets at the help center for a better and higher customer satisfaction score.

Incentivized

• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

Incentivized

• Its ability to detect and correct IBM MQ issues before they effect the production.
• performance trends and statistics in real-time.
• Rapid and accurate monitoring of Command Servers, Dead Letter Queues, Queue Managers, Qdepth and Listeners.
• Built-in complex event processing to gain valuable visibility into order fulfillment processes

Incentivized

• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

Incentivized

• The UI needs a lot of improvements to meet today's standards while keeping the functional part highly performing as it used to be
• Being unable to run reports through the workgroup security manager is a serious con, I think they need to consider giving it more attention
• the auto-monitoring feature performance goes low when it's enabled during a heavy workloads, it leads to a lower/heavier performance, but during the latest update I feel it got lighter somehow.
• They also need to give more attention to the encryption and enhance it with the latest encryption technologies

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

Incentivized

• Cost savings have been substantial at approximately 70%.
• We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
• Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

Incentivized

• A reduction in point of sale abandonment by 70% reflects the change in mindset of customers who are no longer irritated by price anomalies.
• The company was able to merge many unnecessary servers due to thousands of useless queues it had, resulting in yearly savings of more than $250,000
• improved efficiency and cost-savings by 80% within the first 2 months

Incentivized