Mattersight Predictive Behavioral Routing (discontinued) vs. Snagajob (Snag)
Mattersight Predictive Behavioral Routing (discontinued) vs. Snagajob (Snag)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mattersight PBR | Enterprise companies (1,001+ employees) | The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight. | N/A | |
Snagajob | Mid-Size Companies (51-1,000 employees) | Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate performance using the Snag / Snagajob platform. | N/A |
Mattersight Predictive Behavioral Routing (discontinued) | Snagajob (Snag) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | PeopleMatter is priced per location per month. The pricing is consistent for predictable budgeting and planning – as customers add additional locations, fees increase. | ||||||||||||||
More Pricing Information |
Mattersight Predictive Behavioral Routing (discontinued) | Snagajob (Snag) | |
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Top Pros | ||
Top Cons |
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Mattersight Predictive Behavioral Routing (discontinued) | Snagajob (Snag) | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | LinkedIn Talent Solutions Score 7.9 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | LinkedIn Talent Solutions Score 7.9 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | LinkedIn Talent Solutions Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mattersight Predictive Behavioral Routing (discontinued) | Snagajob (Snag) | |
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Likelihood to Recommend | 7.6 (4 ratings) | 10.0 (17 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (3 ratings) |
Usability | 8.0 (1 ratings) | 8.6 (2 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 4.7 (3 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (1 ratings) |
Mattersight Predictive Behavioral Routing (discontinued) | Snagajob (Snag) | |
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Likelihood to Recommend | Discontinued Products | Snagajob |
Pros | Discontinued Products | Snagajob |
Cons | Discontinued Products | Snagajob |
Likelihood to Renew | Discontinued Products No answers on this topic | Snagajob |
Usability | Discontinued Products No answers on this topic | Snagajob |
Support Rating | Discontinued Products No answers on this topic | Snagajob |
Implementation Rating | Discontinued Products No answers on this topic | Snagajob |
Alternatives Considered | Discontinued Products | Snagajob |
Return on Investment | Discontinued Products | Snagajob |
ScreenShots | Snagajob Screenshots |