What users are saying about
1 Ratings
23 Ratings
1 Ratings
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Score 6 out of 100
23 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

MCA Suite

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Anonymous | TrustRadius Reviewer

Workamajig

If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
Dacia Coffey | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

MCA Suite
6.0
Workamajig
Customer data management / contact management
MCA Suite
6.0
Workamajig

CRM Reporting & Analytics

MCA Suite
1.0
Workamajig
Customizable reports
MCA Suite
1.0
Workamajig

Security

MCA Suite
8.0
Workamajig
Role-based user permissions
MCA Suite
8.0
Workamajig

CRM Project Management

MCA Suite
4.0
Workamajig
Reporting
MCA Suite
4.0
Workamajig

Project Management

MCA Suite
Workamajig
7.2
Task Management
MCA Suite
Workamajig
8.5
Resource Management
MCA Suite
Workamajig
7.9
Gantt Charts
MCA Suite
Workamajig
6.7
Scheduling
MCA Suite
Workamajig
7.9
Workflow Automation
MCA Suite
Workamajig
6.7
Team Collaboration
MCA Suite
Workamajig
7.7
Support for Agile Methodology
MCA Suite
Workamajig
6.0
Support for Waterfall Methodology
MCA Suite
Workamajig
7.6
Document Management
MCA Suite
Workamajig
7.4
Email integration
MCA Suite
Workamajig
6.6
Mobile Access
MCA Suite
Workamajig
5.4
Timesheet Tracking
MCA Suite
Workamajig
8.7
Change request and Case Management
MCA Suite
Workamajig
6.4
Budget and Expense Management
MCA Suite
Workamajig
7.8

Professional Services Automation

MCA Suite
Workamajig
7.1
Quotes/estimates
MCA Suite
Workamajig
7.2
Invoicing
MCA Suite
Workamajig
7.7
Project & financial reporting
MCA Suite
Workamajig
8.5
Integration with accounting software
MCA Suite
Workamajig
5.0

Pros

MCA Suite

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Anonymous | TrustRadius Reviewer

Workamajig

  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
Anonymous | TrustRadius Reviewer

Cons

MCA Suite

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Anonymous | TrustRadius Reviewer

Workamajig

  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Scott Millen | TrustRadius Reviewer

Alternatives Considered

MCA Suite

We haven't used any others.
Anonymous | TrustRadius Reviewer

Workamajig

Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
Anonymous | TrustRadius Reviewer

Return on Investment

MCA Suite

  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Anonymous | TrustRadius Reviewer

Workamajig

  • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
  • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
  • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Annie Koelker | TrustRadius Reviewer

Pricing Details

MCA Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Workamajig

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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