Medallia vs. SurveyLab
Medallia vs. SurveyLab
Product | Rating | Most Used By | Product Summary | Starting Price |
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Medallia | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A | |
SurveyLab | N/A | SurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Medallia | SurveyLab | |
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Top Pros | ||
Top Cons |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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Medallia | SurveyLab | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Qualaroo Score 6.6 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | PG Forsta HX Platform Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Medallia | SurveyLab | |
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Likelihood to Recommend | 9.2 (21 ratings) | 9.1 (1 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 7.0 (2 ratings) | - (0 ratings) |
Medallia | SurveyLab | |
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Likelihood to Recommend | Medallia | 7 Points Ltd. |
Pros | Medallia | 7 Points Ltd. |
Cons | Medallia | 7 Points Ltd. |
Usability | Medallia | 7 Points Ltd. No answers on this topic |
Support Rating | Medallia | 7 Points Ltd. No answers on this topic |
Alternatives Considered | Medallia | 7 Points Ltd. |
Return on Investment | Medallia | 7 Points Ltd. |
ScreenShots | Medallia Screenshots | SurveyLab Screenshots |