Medallia vs. Semeon Insights
Medallia vs. Semeon Insights
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Medallia | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A | |
Semeon Insights | Enterprise companies (1,001+ employees) | Semeon is a text analytics platform specializing in VOC data. We tell you what your customers think and want in real-time, so you can improve their CX. According to the vendor, Semeon overcomes language complexity by detecting irony, sarcasm, cultural context and bias and help gather a correct representation of what customers are saying, enabling brands to be as responsive as possible. To become customer-centric is to be able in quasi real time to grasp the meaning behind what… | N/A |
Medallia | Semeon Insights | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | Required | ||||||||||||||
Additional Details | — | The amount of data consumed will vary from customer to customer and will cause the price to vary as well. As a result, pricing will be a base price with the estimated data consumption which can be modified every month. | ||||||||||||||
More Pricing Information |
Medallia | Semeon Insights | |
---|---|---|
Top Pros | ||
Top Cons |
| No answers on this topic |
Medallia | Semeon Insights | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Medallia | Semeon Insights | |
---|---|---|
Likelihood to Recommend | 9.2 (21 ratings) | - (0 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 7.0 (2 ratings) | - (0 ratings) |
Medallia | Semeon Insights | |
---|---|---|
Likelihood to Recommend | Medallia | Semeon Analytics Inc No answers on this topic |
Pros | Medallia | Semeon Analytics Inc No answers on this topic |
Cons | Medallia | Semeon Analytics Inc No answers on this topic |
Usability | Medallia | Semeon Analytics Inc No answers on this topic |
Support Rating | Medallia | Semeon Analytics Inc No answers on this topic |
Alternatives Considered | Medallia | Semeon Analytics Inc No answers on this topic |
Return on Investment | Medallia | Semeon Analytics Inc No answers on this topic |
ScreenShots | Medallia Screenshots | Semeon Insights Screenshots |