What users are saying about
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Top Rated
4651 Ratings
5 Ratings
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Score 9 out of 100

Zoom

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Top Rated
4651 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • MeetingBurner (discontinued) is rated higher in 1 area: Likelihood to Renew
  • Zoom is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

MeetingBurner (discontinued)

70%
1 Rating
8.6

Zoom

86%
710 Ratings

Likelihood to Renew

10.0

MeetingBurner (discontinued)

100%
1 Rating
9.5

Zoom

95%
15 Ratings

Usability

MeetingBurner (discontinued)

N/A
0 Ratings
8.8

Zoom

88%
37 Ratings

Availability

MeetingBurner (discontinued)

N/A
0 Ratings
10.0

Zoom

100%
2 Ratings

Performance

MeetingBurner (discontinued)

N/A
0 Ratings
10.0

Zoom

100%
2 Ratings

Support Rating

MeetingBurner (discontinued)

N/A
0 Ratings
8.5

Zoom

85%
51 Ratings

Implementation Rating

MeetingBurner (discontinued)

N/A
0 Ratings
10.0

Zoom

100%
14 Ratings

Configurability

MeetingBurner (discontinued)

N/A
0 Ratings
7.0

Zoom

70%
1 Rating

Contract Terms and Pricing Model

MeetingBurner (discontinued)

N/A
0 Ratings
7.8

Zoom

78%
14 Ratings

Ease of integration

MeetingBurner (discontinued)

N/A
0 Ratings
10.0

Zoom

100%
1 Rating

Product Scalability

MeetingBurner (discontinued)

N/A
0 Ratings
10.0

Zoom

100%
1 Rating

Professional Services

MeetingBurner (discontinued)

N/A
0 Ratings
9.1

Zoom

91%
8 Ratings

Vendor post-sale

MeetingBurner (discontinued)

N/A
0 Ratings
10.0

Zoom

100%
1 Rating

Vendor pre-sale

MeetingBurner (discontinued)

N/A
0 Ratings
10.0

Zoom

100%
1 Rating

Likelihood to Recommend

Discontinued Products

It is well suited for a conference call with a group of people as well as a great tool to share information on a screen so you don't have to bring people together in person.
Read full review

Zoom

In the new area of pandemic-era meetings online, I really like the opportunity that Zoom provides to have a meeting space. The audio and video quality is typically good, with problems usually being blamed on the bandwidth of the service provider. The recordings are great to be able to use once they have been processed. In fact, if there was one thing I would improve about recordings, it would be the amount of time it takes to render the video ready for output and sharing.
Read full review

Pros

Discontinued Products

  • MeetingBurner allows me to schedule conference calls in advance and provides me with easy dial-in instructions for myself and the attendees. Many of our calls occur on a regular basis and we are able to duplicate past events similar to it in a few simple clicks.
  • MeetingBurner allows me to share a link to join a conference room for multiple people to join and see my screen. Screen sharing is a great feature that make training people much more convenient.
  • Because we are a nonprofit, we do not have a budget for communications. Having a free product that offers exactly what we need is key without any bells and whistles and pressure to upgrade in any way.
Read full review

Zoom

  • It's a great way to connect around the world with minimal bandwidth consumption.
  • Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
  • Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
  • Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
Read full review

Cons

Discontinued Products

  • It does take a a few minutes to download the application to run the webinar portion but other than that I don't have major improvements.
Read full review

Zoom

  • You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
  • Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
Read full review

Pricing Details

MeetingBurner (discontinued)

Starting Price

$39.95 per month

Editions & Modules

MeetingBurner (discontinued) editions and modules pricing
EditionModules
Pro$39.951
Premier$99.952

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Zoom

Starting Price

Editions & Modules

Zoom editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Discontinued Products

    If a product is working well, I see no reason to change it!
    Read full review

    Zoom

    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review

    Usability

    Discontinued Products

    No answers on this topic

    Zoom

    Zoom has been very good in terms of usability as I have rarely had issues joining the meetings on desktop and it has always provided me with a stable audio and video and it makes it very easy for me to get through any meetings without much problem. I have found that it helps create a very friendly environment with my team through the creation of conferences and moderated chat rooms.
    Read full review

    Reliability and Availability

    Discontinued Products

    No answers on this topic

    Zoom

    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review

    Performance

    Discontinued Products

    No answers on this topic

    Zoom

    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review

    Support Rating

    Discontinued Products

    No answers on this topic

    Zoom

    As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
    Read full review

    Implementation Rating

    Discontinued Products

    No answers on this topic

    Zoom

    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review

    Alternatives Considered

    Discontinued Products

    MeetingBurner doesn't have a free trial period that leads to a required paid option. We use the conference line a few times a month and don't have the capacity to spend money on a product.
    Read full review

    Zoom

    Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
    Read full review

    Contract Terms and Pricing Model

    Discontinued Products

    No answers on this topic

    Zoom

    Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
    Read full review

    Scalability

    Discontinued Products

    No answers on this topic

    Zoom

    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review

    Professional Services

    Discontinued Products

    No answers on this topic

    Zoom

    The professional service that Zoom offers us in a particular way has been really successful for us to diversify functions and highlight others that allow us to link our remote work in a much more effective way.
    Read full review

    Return on Investment

    Discontinued Products

    • Increased employee efficiency
    • Reliable customer service and relationship building
    Read full review

    Zoom

    • It enables me to send and receive messages from my team members during video calls, handling online presentations.
    • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
    • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
    Read full review

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