Chose Microsoft Parature (Discontinued)
I'm currently using Solarwinds Web Help Desk and I think the 2 are very comparable. I didn't select either product but I'd rate Parature at the same level as WHD or better.
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Microsoft Parature (Discontinued) | N/A | Parature was a self-service customer support platform providing a self-service knowledge base to connect with customers across multiple channels, including email, the web, chat or social media. The company was acquired by Microsoft in January 2014 and reached EOL in 2017. Former users are encouraged to migrate to Microsoft Dynamics 365 Customer Service. | N/A |
Microsoft Parature (Discontinued) | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | ||||||||||
Offerings |
| ||||||||||
Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | — | ||||||||||
More Pricing Information |
Microsoft Parature (Discontinued) | |
---|---|
Considered Both Products | Microsoft Parature (Discontinued) |
Top Pros | |
Top Cons |
|
Microsoft Parature (Discontinued) | |
---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives |
Microsoft Parature (Discontinued) | |
---|---|
Likelihood to Recommend | 6.7 (10 ratings) |
Likelihood to Renew | 6.1 (10 ratings) |
Usability | 2.0 (2 ratings) |
Availability | 7.5 (2 ratings) |
Support Rating | 1.0 (1 ratings) |
Microsoft Parature (Discontinued) | |
---|---|
Likelihood to Recommend | Microsoft |
Pros | Microsoft |
Cons | Microsoft |
Likelihood to Renew | Microsoft |
Usability | Microsoft |
Reliability and Availability | Microsoft |
Support Rating | Microsoft |
Alternatives Considered | Microsoft |
Return on Investment | Microsoft |
ScreenShots |