Microsoft System Center Service Manager vs. ServiceNow IT Asset Management
Microsoft System Center Service Manager vs. ServiceNow IT Asset Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft System Center Service Manager | N/A | Microsoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management. | N/A | |
ServiceNow IT Asset Management | N/A | ITSM / ITOM specialist ServiceNow launched its software asset management solution in 2017. Built on the Now Platform, the ServiceNow IT Asset Management bundle, which includes the CMDB module also as well as the relatively new SAM module, allows users to manage software licenses and hardware assets with IT workflows and lifecycle visibility. This bundle presents a solution to users not using the ServiceNow ITSM bundle. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Microsoft System Center Service Manager | ServiceNow IT Asset Management | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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IT Asset Management |
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Microsoft System Center Service Manager | ServiceNow IT Asset Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft System Center Service Manager | ServiceNow IT Asset Management | |
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Likelihood to Recommend | 8.8 (7 ratings) | 8.8 (18 ratings) |
Support Rating | 8.9 (2 ratings) | - (0 ratings) |
Microsoft System Center Service Manager | ServiceNow IT Asset Management | |
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Likelihood to Recommend | Microsoft | ServiceNow |
Pros | Microsoft | ServiceNow |
Cons | Microsoft | ServiceNow |
Support Rating | Microsoft | ServiceNow No answers on this topic |
Alternatives Considered | Microsoft | ServiceNow |
Return on Investment | Microsoft | ServiceNow |
ScreenShots |