The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.
This platform wins from its simple to use interface for both admin and user, plus the super helpful implementation and POC teams who have no trouble in allowing you to trial and test any scenario before signing up!
Verified User
C-Level Executive
Chose Mimecast Advanced Email Security
MTA based product that works regardless of which front end mail app you use with and O365 backend.
Mimecast offers a lot more features than the old Barracuda gateway. It is all cloud-based as well. Being able to access it from anywhere is a plus right out of the gate. The Barracuda basically just did spam filtering. There was nothing in terms of archiving, list management, …
The previous product (which Mimecast replaced) in Google Postini was a much more limited (and cheaper) product which did the basics but in nothing like the complexity and detail as Mimecast.
This was like going from a freeware solution to a Platinum industry leading solution …
We have had Mimecast longer then we have had MS365. We used Mimecast as a DR option for our Exchange server. Mimecast was recommended to us from a trusted partner and we did not compare it to too many products when we got it.
We were previously using Tumbleweed to manage SPAM and it was not as effective as Mimecast - we had it deployed in addition to Mimecast and mimecast caught much more SPAM that Tumbleweed had marked as safe
Proofpoint was a solid competitor, but in the end, way overpriced for what we're trying to do. Mimecast was set up within a day and ready to rock and roll. Configuration guides made the process incredibly easy for cutover, and used them to cut our systems over easily to …
The only alternate we have looked into is called Proofpoint. We did limited investigation into it and it seemed to be a similar product with fairly good reviews. But in the end since the pricing on Mimecast was so good it made no sense to consider anything else when we knew …
We selected Mimecast mainly based on their reputation. We also demoed SpamTitan and Proofpoint but found that each did not have all of the features we wanted. All three were improvements to our old solution, which was based on SpamAssasin. Do note that Proofpoint has different …
We use both Mimecast alongside Proofpoint in our Organization. As mentioned earlier, if you are looking strictly for a secure email system, something that filters incoming mail and encrypts outgoing mail, I believe Proofpoint does this better. It is easy to use from an admin …
We found Mimecast to offer the value and features we were seeking at a more competitive price when compared to its competitors. It was a significant enhancement over the cloud-based service we used prior to switching. Therefore, we've been happy with our choice and would …
There are many solutions out there that provide email security - I know Sophos and Proofpoint are other solutions we have looked into. Mimecast has been a partner for many years and has really done the job well. Barracuda is another provider that has been known for a long time …
Mimecast was the most affordable and comprehensive solution compared to the competitors, the easiest to manage and arguably the one with the most features and effective filtering. Most of our peer firms use the product and their reviews are excellent. We've had very few …
Barracuda - We've previously used barracuda and this has been much more powerful of a product with much more granularity. We also considered IronPort and Trustpoint
We used Symantec (previously Dell's) Email Security Cloud. The features were listed as similar to Mimecast, but support was a thousand times slower and we had significantly more spam, even after all the setting adjustments we could make. We also experienced several issues in …
Barracuda was causing us a lot of problems with missed malicious emails, and a high false positive count.
Proofpoint was evaluated against Mimecast and was found to appear superior. However when it came down to bidding, Mimecase undercut Proofpoint by a very large margin. …
I really love the cloud-based solution of Mimecast versus an on-premise add-on for the email server. It gives us more flexibility to make changes internally as well as offering a more robust line of services by leveraging the cloud infrastructure and allows us to move from …
Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code.
Mimecast is good when you are needing a basic email security platform. It does some basic things really well, but when you start hitting some advanced needs, it lacks. Mimecast does not do a good job with BEC detection. Mimecast does spam filtering alright, but it could be much better. It really doesn't care about gmail or other external addresses. It doesn't check for age of accounts, etc.
The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
Yes using the same administration console is good, as user that you have assigned limited functionality to the console, they are already familiar with it when you increase their functionality. The new portal does take a bit of getting used to, but i can see that it is an improvement on the old version.
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
Reasonably priced solution, even for a small business like ours.
It's hard to put a figure on our ROI - I would just say we feel like we've gotten our money's worth with the advanced email protection we receive. We have definitely avoided many potentially dangerous emails since we've implemented this solution.