What users are saying about
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Top Rated
485 Ratings
861 Ratings
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Score 8.1 out of 100

SAP Crystal

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Top Rated
485 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

MS SharePoint / SQL

We have used it successfully as mentioned on two large programs, but again it is an enterprise tool so I am only speaking from the standpoint of my team. Hundreds of teams across our enterprise use this every day. We keep our decision tracker out there as well as important program documents required by our SDLC process like requirements, etc. We also publish test results for the team to see. We use SharePoint to share test data across the organization as we can not just email files back and forth. We can rely on the security settings of SharePoint to allow access to only those team members that need to see the test data. And even though our test data is masked, we still control access to it. I would recommend that any team can benefit from using SharePoint and it gives a good place to store program/project files. It becomes the source of the truth and you just keep putting the most current versions and save them to SharePoint.
Gene Baker | TrustRadius Reviewer

SAP Crystal

Crystal reports is a great Business Intelligence tool for any midsize business that prefers to keep its data in-house instead of in the cloud. The learning curve for parsing data source and creating first reports could be a bit steep at the beginning, but then the cost savings are invaluable. The reports generated by Crystal are easily manipulated according to different requirements and further analyzed by the recipients.
Frank Hunt | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

MS SharePoint / SQL
8.0
SAP Crystal
8.0
Pixel Perfect reports
MS SharePoint / SQL
7.9
SAP Crystal
8.4
Customizable dashboards
MS SharePoint / SQL
8.4
SAP Crystal
7.7
Report Formatting Templates
MS SharePoint / SQL
7.7
SAP Crystal
7.8

Ad-hoc Reporting

MS SharePoint / SQL
8.2
SAP Crystal
7.7
Drill-down analysis
MS SharePoint / SQL
7.8
SAP Crystal
7.3
Formatting capabilities
MS SharePoint / SQL
8.3
SAP Crystal
8.1
Integration with R or other statistical packages
MS SharePoint / SQL
8.2
SAP Crystal
7.7
Report sharing and collaboration
MS SharePoint / SQL
8.6
SAP Crystal
7.8

Report Output and Scheduling

MS SharePoint / SQL
8.6
SAP Crystal
8.2
Publish to Web
MS SharePoint / SQL
9.0
SAP Crystal
7.9
Publish to PDF
MS SharePoint / SQL
8.6
SAP Crystal
8.9
Report Versioning
MS SharePoint / SQL
9.1
SAP Crystal
7.8
Report Delivery Scheduling
MS SharePoint / SQL
8.2
SAP Crystal
8.3
Delivery to Remote Servers
MS SharePoint / SQL
8.2
SAP Crystal
8.1

Data Discovery and Visualization

MS SharePoint / SQL
7.4
SAP Crystal
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
MS SharePoint / SQL
7.6
SAP Crystal
7.6
Location Analytics / Geographic Visualization
MS SharePoint / SQL
7.7
SAP Crystal
7.3
Predictive Analytics
MS SharePoint / SQL
6.9
SAP Crystal
7.8

Access Control and Security

MS SharePoint / SQL
9.0
SAP Crystal
7.9
Multi-User Support (named login)
MS SharePoint / SQL
9.1
SAP Crystal
7.8
Role-Based Security Model
MS SharePoint / SQL
8.9
SAP Crystal
8.0
Multiple Access Permission Levels (Create, Read, Delete)
MS SharePoint / SQL
9.1
SAP Crystal
7.8
Single Sign-On (SSO)
MS SharePoint / SQL
9.1
SAP Crystal
8.0

Mobile Capabilities

MS SharePoint / SQL
8.3
SAP Crystal
7.4
Responsive Design for Web Access
MS SharePoint / SQL
8.2
SAP Crystal
7.7
Dedicated iOS Application
MS SharePoint / SQL
8.6
SAP Crystal
7.0
Dedicated Android Application
MS SharePoint / SQL
8.4
SAP Crystal
7.2
Dashboard / Report / Visualization Interactivity on Mobile
MS SharePoint / SQL
8.2
SAP Crystal
7.6

Application Program Interfaces (APIs) / Embedding

MS SharePoint / SQL
8.2
SAP Crystal
6.9
REST API
MS SharePoint / SQL
8.9
SAP Crystal
7.4
Javascript API
MS SharePoint / SQL
8.4
SAP Crystal
6.8
iFrames
MS SharePoint / SQL
8.3
SAP Crystal
7.1
Java API
MS SharePoint / SQL
8.1
SAP Crystal
6.6
Themeable User Interface (UI)
MS SharePoint / SQL
8.4
SAP Crystal
6.8
Customizable Platform (Open Source)
MS SharePoint / SQL
7.1
SAP Crystal
6.6

Pros

MS SharePoint / SQL

  • Flexible - able to make any changes we would like vs traditional service desk system.
  • ROI - We were already using SharePoint for internal intranet, so we are simply getting more use out of licensing we had already committed to.
  • Easy to use for end users.
Anonymous | TrustRadius Reviewer

SAP Crystal

  • Great visualization for static format & precise tasks: For presentation to senior management /ex-co/vendors where concise decisions need to be made, Crystal is a nice choice to slide data into presentable views.
  • Diverse data source connect: We have used it to write reports using data from DB2, SQL, Progress, Excel spreadsheets, XML data, Access, and Lotus Notes databases. It can also be used to join different database types together in one report.
  • It uses the "recurring bands" structure for page layout which is efficient and fungible for generating different types of reports. Crystal doesn't require that we set up a metadata layer before creating reports and provides direct access to tables and dimensions.
Rohit Narang | TrustRadius Reviewer

Cons

MS SharePoint / SQL

  • It is hard to setup and nightmare
  • It requires a of infrastructure, thus it could be costly because of requirement and licensing required for everything to run smoothly
  • If it is not setup and organized properly from the beginning it could be maintenance nightmare
  • It is hard to have "test" environment to do patches or similar
Anonymous | TrustRadius Reviewer

SAP Crystal

  • The option to export to Excel is very picky about report format to get a clean export. Once you know the tricks for setting up a report for this export, it's not hard to do, but it can be very tedious if the report has a lot of elements. This is the way it's been for years and SAP has indicated that it's not something that's going to be changed.
  • Crystal requires that a user knows how the data they're reporting on is configured in the database - it's not really suited for a "casual" user, but for someone with at least some technical skills in relation to databases. This is not something that can or should necessarily be changed, but it is something that potential users need to be aware of.
  • Other than new types of database connections, SAP has indicated that they will not be upgrading any functionality in "classic" Crystal. They instead have chosen to focus on upgrades to Crystal for Enterprise. The problem with that is that it requires the SAP BI Platform - either SAP BusinessObjects or SAP Crystal Reports Server.
  • One of the major things that's not being upgraded is the Charting libraries, which were last updated in the early 2000's, before SAP purchased Crystal. So, Crystal doesn't have newer chart types available.
Dell Stinnett-Christy | TrustRadius Reviewer

Likelihood to Renew

MS SharePoint / SQL

MS SharePoint / SQL 8.8
Based on 7 answers
This was a long-term buy-in from a corporate perspective, to remain in the SharePoint space. Migration is certainly possible, which is good for planning and having options further out. At this point, the only planned migration is to eventually move the architecture up to SharePoint/SQL 2013. At that point, we will be able to leverage some greater efficiencies, some enhanced content design and management features, and some more current social features. It is well worth a full consideration in any shop looking at a new implementation of or migration to SharePoint (although you will probably be considering 2013 versions or beyond in those discussions), but the platform should be a strong competitor to any alternatives. Realizing the capability of a fully-branded and customized website was not part of the original choice for the architecture at Lincoln, but seeing it implemented and functioning now with this capacity far beyond original expectations has certainly cemented plans to continue using it.
Tim Ritter | TrustRadius Reviewer

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
I have made my career off Crystal Reports. Business Intelligence is a niche area of Information Technology that combines technical knowledge and an understanding of how a company uses information. Crystal Reports is the most solid, flexible and reliable business intelligence tool I have worked with, allowing me to work on projects in a variety of markets and industries, from the financial to educational, to telecommunications to governmental. Understanding how to use Crystal Reports as part of a Business Intelligence career gives you the tools you need to better connect businesses to their data, deliver quality and productive solutions, and allow you the report developer to build the experience and skills to build a reputable career in the high demand world of Business Intelligence Reporting.
David Deitch | TrustRadius Reviewer

Usability

MS SharePoint / SQL

MS SharePoint / SQL 7.0
Based on 2 answers
Over all very similar to other microsoft products
John Dopson | TrustRadius Reviewer

SAP Crystal

SAP Crystal 8.1
Based on 22 answers
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Greg Goss | TrustRadius Reviewer

Support Rating

MS SharePoint / SQL

MS SharePoint / SQL 7.0
Based on 2 answers
Microsoft have good local teams
Vadim Malkin | TrustRadius Reviewer

SAP Crystal

SAP Crystal 3.9
Based on 15 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Nathan Patrick Taylor | TrustRadius Reviewer

Implementation Rating

MS SharePoint / SQL

MS SharePoint / SQL 7.0
Based on 2 answers
Not implemented in best practice way, there are many customizations
Vadim Malkin | TrustRadius Reviewer

SAP Crystal

SAP Crystal 8.8
Based on 14 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
John Suit | TrustRadius Reviewer

Alternatives Considered

MS SharePoint / SQL

I have used both Google Drive and Zoho Docs which seem similar to MS SharePoint. The main differences I noticed as a user is that the user interfaces in both Google Drive and Zoho Docs were much more intuitive and they were much easier to navigate than MS SharePoint. There are a lot more things that you can do with MS SharePoint, but for a smaller company, it may not be worth the investment.
Anonymous | TrustRadius Reviewer

SAP Crystal

As I said before I never used a reporting tool before Crystal Reports but I have since used SSRS. Crystal Reports blows SSRS out of the water. The reports look nicer and it was easier, faster, and better to create a report in Crystal Reports. Prior to using Crystal Reports I wrote reports by coding them using RPG on the iSeries. I could never go back to doing that.
Janet Fawcett | TrustRadius Reviewer

Return on Investment

MS SharePoint / SQL

  • I've installed SharePoint in many different industries and each industry has seen greater collaboration among their teams both locally and nationally. The ability to collaborate more efficiently has reduced the need to have employees centrally located.
  • Companies which have used SharePoint in a end user training portal have had great ROI, since they can create the content once and share with all their users who subscribe to their training service. The web content management aspect of SharePoint is a very helpful feature.
Anonymous | TrustRadius Reviewer

SAP Crystal

  • Employee Empowerment - Now that our Crystal Reports are written and published, all of our team members have access to run the same reports across the company. Previously, there was only 1 point person in charge of running reports, which took a lot of time away from other job duties.
  • Increased Employee Efficiency - One of the Crystal Reports my company uses has allowed me to take a task that took 3 days to complete and cut the time down to 4 hours. There was a lot of manual data collection and calculations that were done, which has also led to less errors.
  • Accurate real-time data - Since Crystal Reports are very quick to run, we are able to give real time data to our customers rather than maintaining oudated databases in other systems such as Excel.
Shannon Odland | TrustRadius Reviewer

Screenshots

Pricing Details

MS SharePoint / SQL

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MS SharePoint / SQL Editions & Modules

Additional Pricing Details

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SAP Crystal Editions & Modules

Edition
SAP Crystal Reports 2020 - Full version$4951
SAP Crystal Server 2020 1 NUL$8692
SAP Crystal Server 2020 5 CAL$8,7443
SAP Crystal Reports Viewer 2020$04
SAP Crystal Reports 2020 - Upgrade$2954
  1. per user
  2. per named user
  3. per 5 concurrent users
  4. per user
Additional Pricing Details
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Rating Summary

Likelihood to Recommend

MS SharePoint / SQL
8.3
SAP Crystal
8.1

Likelihood to Renew

MS SharePoint / SQL
8.8
SAP Crystal
10.0

Usability

MS SharePoint / SQL
7.0
SAP Crystal
8.1

Reliability and Availability

MS SharePoint / SQL
SAP Crystal
8.0

Performance

MS SharePoint / SQL
SAP Crystal
8.0

Support Rating

MS SharePoint / SQL
7.0
SAP Crystal
3.9

In-Person Training

MS SharePoint / SQL
SAP Crystal
10.0

Implementation Rating

MS SharePoint / SQL
7.0
SAP Crystal
8.8

Scalability

MS SharePoint / SQL
SAP Crystal
7.0

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