N-able Mail Assure vs. Trustwave MailMarshal

SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.

Incentivized

In a medium company, it is suited since the cost can be high for a smaller one.

I think there are better and more complete products for companies with higher volume or levels of confidentiality. While it is a good product, today there are several that exceed it in quality and functionality.

Incentivized

• Spam filtering
• Adaptive learning for security

Incentivized

• By having the physical appliance, it is more granular the control that is had of the users, which also accelerates the speed of detection of threats.
• The few options of DLP that it has are very useful when filtering sensitive data, but I stress "few".
• The interface is intuitive, but for more advanced options, it requires a higher than average knowledge of these systems.

Incentivized

• SMTP scanning trips some spam filters.
• Releasing a quarantined spam email often requires admin intervention.
• Console access is cumbersome for end users.

Incentivized

• I know it is not a DLP since there is another specific product for it, but they could do it just a little easier for the average user.
• An intuitive interface in a broader aspect, not only in the basic functions.
• The option only in the cloud is good, but only the appliance offers all the functionalities.

Incentivized

The support has been rock solid, easy to communicate with, and highly knowledgable.

Incentivized

We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.

Incentivized

Unfortunately all these products are better in almost all aspects. It is not to discredit the Trustwave, but they have much to improve in this area.

Incentivized

• It cut down on the amount of spam we get.
• It can differentiate a email box from an alias attached so it must be specified to keep from being billed.

Incentivized

• While it is a good product, today there are several that exceed it in quality and functionality.
• In a medium company it is correct, since the cost can be high for a smaller one and it is not worth it.
• It is a basic product, compared to others of the same type

Incentivized