What users are saying about
34 Ratings
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Top Rated
126 Ratings
34 Ratings
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Score 9 out of 100

PRTG

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Top Rated
126 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Netwrix Auditor

Netwrix Auditor is well suited to perform audit data collection on many types of servers that require audit data to be collected. It runs fairly quickly and usually informs you if something went wrong in the data collection. They do need to have better documentation and some form of internal documentation to help the users who understand what is happening in their system to help them through the process of figuring out when something went wrong.
Glenn Jones | TrustRadius Reviewer

PRTG

PRTG is well suited to any organization that needs to monitor devices and systems on their network. Compared to other products on the market, it is is easy to set up, manage and use on a day-to-day basis.The only place where it would be less appropriate would possibly be an environment where multiple probes were required for geographic purposes and a probe device (ie, a PC) isn't available in each location. This is fairly unlikely, however, but would depend on the network infrastructure.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Netwrix Auditor
PRTG
8.4
Automated network device discovery
Netwrix Auditor
PRTG
8.7
Network monitoring
Netwrix Auditor
PRTG
9.3
Baseline threshold calculation
Netwrix Auditor
PRTG
8.3
Alerts
Netwrix Auditor
PRTG
9.2
Network capacity planning
Netwrix Auditor
PRTG
7.7
Packet capture analysis
Netwrix Auditor
PRTG
8.4
Network mapping
Netwrix Auditor
PRTG
7.6
Customizable reports
Netwrix Auditor
PRTG
8.1
Wireless infrastructure monitoring
Netwrix Auditor
PRTG
8.0
Hardware health monitoring
Netwrix Auditor
PRTG
9.1

Pros

Netwrix Auditor

  • Netwrix Auditor sends out warnings to users when their passwords are close to expiring. This saves us some headache, because if they have any problems with changing their password, we can help them before they get locked out.
  • The notifications for multiple failed logons is a lifesaver. Very useful for spotting suspicious activity!
  • I love the way that you can create your own custom notifications and reports through the "Search" function. You can pick the "What", "Where", and "When" for the event you want to monitor and set up email email reports for them.
Matt Rogers | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

Netwrix Auditor

  • They have a screen capture function that I have never been able to get to work properly. However, I have never called their support on this issue so it is not necessarily a big ding against them. I am only mildly interested in this feature. We have enough network monitoring so I already know what my users are doing I don't need a capture.
Jon Gabriel Bolland II | TrustRadius Reviewer

PRTG

  • Windows Only: PRTG does not support any other platform. Personally, I do not like tools that run on Windows because Windows requires a frequent update, which means downtime. You want your monitoring tool to be as highly available and low maintenance as possible. That and you also require a server license and Windows consume more hardware resource than other platforms. PRTG needs to add support for Linux.
  • Limited ability to do things in bulk. There is no way I know of to mass onboard devices or to mass edit devices. So you will by modifying 1 device at a time. For instance, it would be useful to modify the name or company of 200 devices in one shot.
  • Somewhat weak widgets and dashboard. If you put a lot of effort into it, you can probably come out with a very useful dashboard to keep an eye on key systems/devices. However, some widgets can look nice at first but they are not so useful or easy to understand. Again, it can be done, but a lot of effort is needed to get it right.
  • White interface only. This might not seem like a big deal, but if you have people who use the tool all the time to keep an eye on the system, it can strain your eyes. Need a dark theme.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Netwrix Auditor

Netwrix Auditor 8.0
Based on 1 answer
We have renewed already the licensing of the product minus SQL Server and Oracle Database because the organisation believes the modules are very expensive and have identified a different product for auditing DatabasesOther modules are very important like the User Activity monitor, AD queries that we can not get from the native AD itself or you have to run complicated powershell scripts!Easy to use interfacePre-defined ReportsEasy way to subscribe to important alerts e.g Privilege account group membership changes
Junie Johwa | TrustRadius Reviewer

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

Netwrix Auditor

Netwrix Auditor 8.0
Based on 1 answer
The product has user friend pre-defined queries which takes off the stress and horrors of having to query Active Directory with complex Powershell scripts!You can subscribe to certain functions when they are done and you get an alert e.g privileged accounts actions and you don't need to have programming skillsThe product has a desktop version of the software and donot have to login to the server all the time you need to use it.You can see very fast the posture of your environment of the overview screen and deduce what exactly is wrong and what has to be done
Junie Johwa | TrustRadius Reviewer

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

Netwrix Auditor

Netwrix Auditor 8.8
Based on 5 answers
Customer support has always been fast and helpful when we run into any issues. The smaller issues are usually resolved within a day or two. It is great support and I feel like I am in good hands anytime an issue comes up. However, we don't run into many issues
Anonymous | TrustRadius Reviewer

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Implementation Rating

Netwrix Auditor

Netwrix Auditor 7.0
Based on 2 answers
Make sure you trial the software and understand the fundamentals of each module that you are interested inMake sure you get the buy in from both Management and most importantly your team members (the product users) for a successful implementationWatch the webinars of the product from the product website
Junie Johwa | TrustRadius Reviewer

PRTG

No score
No answers yet
No answers on this topic

Alternatives Considered

Netwrix Auditor

Netwrix Auditor is a visibility and governance platform that allows you to monitor changes, configurations and access in IT infrastructure of important IT infrastructure components such as Active Directory, event logs, Exchange, Office 365, SQL Server, and others. Apart from that - what’s wonderful about this tool is that you can view before/after snapshots of your managed data. For instance, you can view Group Policy data as it existed before one of your colleagues made some blocking edits to the domain policy.
Anonymous | TrustRadius Reviewer

PRTG

Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.
Robert Paul | TrustRadius Reviewer

Return on Investment

Netwrix Auditor

  • Neutral on its effectiveness - Difficult to set up, poor support response from the supplier, but it does the basics well. We might not make the same decision with the benefit of hindsight.
  • If you lack technical skills in AD security and have little other choice for monitoring tools and automated alerts then this may be a good purchase for you.
  • With the stability issues that we are fighting with, I would say currently this has not yet met the business objectives set for this purchase.
Anonymous | TrustRadius Reviewer

PRTG

  • Given us a nice, controlled, ringed-fence portal to deliver to customers for them to view monitoring on the services we sell them.
  • Given us plenty of metrics to allow us to measure SLA's and OLA's.
  • Given us the tools to deploy proactive measures for service outages.
Jamie Imms | TrustRadius Reviewer

Screenshots

Pricing Details

Netwrix Auditor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PRTG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netwrix Auditor
9.0
PRTG
8.9

Likelihood to Renew

Netwrix Auditor
8.0
PRTG
10.0

Usability

Netwrix Auditor
8.0
PRTG
9.0

Support Rating

Netwrix Auditor
8.8
PRTG
8.6

Implementation Rating

Netwrix Auditor
7.0
PRTG

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