Nextiva Contact Center vs. StringeeX
Nextiva Contact Center vs. StringeeX
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
StringeeX | Small Businesses (1-50 employees) | StringeeX is a customer support platform that lets users connect with customers on any channel (phone, video call, chat, email, social, etc). The platform is designed to make it easy to keep track of all support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, it can integrate with most of popular CRM and Helpdesk tools. The vendor states they are trusted by over 500 companies such as Viettel, Mobifone, Misa, Golden… | N/A |
Nextiva Contact Center | StringeeX | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Contact Center | StringeeX | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Nextiva Contact Center | StringeeX | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | StringeeX | |
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Likelihood to Recommend | 9.1 (31 ratings) | 8.0 (2 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | 7.3 (1 ratings) |
Nextiva Contact Center | StringeeX | |
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Likelihood to Recommend | Nextiva | StringeeX |
Pros | Nextiva | StringeeX |
Cons | Nextiva | StringeeX |
Likelihood to Renew | Nextiva | StringeeX No answers on this topic |
Support Rating | Nextiva | StringeeX |
Alternatives Considered | Nextiva | StringeeX |
Return on Investment | Nextiva | StringeeX |
ScreenShots | StringeeX Screenshots |