NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
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SolarWinds Threat Monitor
Score 8.4 out of 10
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SolarWinds Threat Monitor empowers MSSPs of all sizes by reducing the complexity and cost of threat detection, response, and reporting. You get an all-in-one security operations center (SOC) that is unified, scalable, and affordable.
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Pricing
NinjaOne
SolarWinds Threat Monitor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOne
SolarWinds Threat Monitor
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
Due to the high price that SolarWinds has, I do not recommend it for small companies. And if I recommend SolarWinds in large companies with complex infrastructures where constant monitoring and review of the network is required, this system is very complete and helps everyone in the technology team, both network administrators, database administrators, Security Administrators, and Server Administrators are all very happy with this system.
Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
Support: NinjaOne support is always very prompt and helpful.
Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
SolarWinds offers live chat support for all its products built-in. So if you are working on something you can just reach out to someone at that time, and usually get an answer pretty quick. If you are trying to get something done it's a lot better than submitting a ticket and waiting for the email response.
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
Threat Monitor is very new on the scene. Its obviously not at the same level as some of the established vendors yet. We also deploy Alienvault for example and its nowhere near the same level as this, however the cost model between these two products reflects that. Alienvault however does have a physical footprint on the environment, whereas Threat Monitor doesnt. If you have the paitence to wait, Threat Monitor will surely only improve over time.
The positive impact that this system has on our company is that it has saved us a lot of expenses when it comes to investigating what the bank's network and systems are.
This saving translates into administrators' time when it comes to finding the problem quickly, expeditiously, and effectively.
It has helped us a lot and we have even required fewer hours from external providers when it comes to solving a problem.
