What users are saying about
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Top Rated
351 Ratings
16 Ratings

Nintex Process Platform

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Top Rated
351 Ratings
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Score 8.6 out of 100
16 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • Nintex Process Platform ranks higher in 3 feature sets: Reporting & Analytics, Process Engine, Content Management Capabilties
  • OpenText MBPM ranks higher in 1 feature set: Collaboration

Reporting & Analytics

7.4

Nintex Process Platform

74%
7.0

OpenText MBPM

70%
OpenText MBPM ranks higher in 2/3 features

Dashboards

7.3
73%
113 Ratings
7.9
79%
3 Ratings

Standard reports

7.4
74%
120 Ratings
9.0
90%
2 Ratings

Custom reports

7.4
74%
108 Ratings
4.0
40%
3 Ratings

Process Engine

7.6

Nintex Process Platform

76%
7.3

OpenText MBPM

73%
Nintex Process Platform ranks higher in 6/8 features

Process designer

8.5
85%
161 Ratings
8.1
81%
3 Ratings

Process simulation

8.2
82%
12 Ratings
7.1
71%
3 Ratings

Business rules engine

7.7
77%
144 Ratings
9.0
90%
2 Ratings

SOA support

7.4
74%
132 Ratings
6.0
60%
2 Ratings

Process player

7.3
73%
9 Ratings
7.0
70%
2 Ratings

Support for modeling languages

5.5
55%
5 Ratings
8.0
80%
2 Ratings

Form builder

8.5
85%
163 Ratings
6.9
69%
3 Ratings

Model execution

7.9
79%
133 Ratings
6.1
61%
3 Ratings

Collaboration

7.3

Nintex Process Platform

73%
7.6

OpenText MBPM

76%
OpenText MBPM ranks higher in 1/1 features

Social collaboration tools

7.3
73%
8 Ratings
7.6
76%
3 Ratings

Content Management Capabilties

7.3

Nintex Process Platform

73%
6.0

OpenText MBPM

60%
Nintex Process Platform ranks higher in 1/1 features

Content management

7.3
73%
11 Ratings
6.0
60%
2 Ratings

Attribute Ratings

  • Nintex Process Platform is rated higher in 1 area: Likelihood to Recommend
  • OpenText MBPM is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.5

Nintex Process Platform

85%
200 Ratings
7.1

OpenText MBPM

71%
5 Ratings

Likelihood to Renew

7.1

Nintex Process Platform

71%
21 Ratings
8.0

OpenText MBPM

80%
4 Ratings

Usability

8.1

Nintex Process Platform

81%
13 Ratings
9.0

OpenText MBPM

90%
1 Rating

Availability

8.8

Nintex Process Platform

88%
11 Ratings

OpenText MBPM

N/A
0 Ratings

Performance

9.3

Nintex Process Platform

93%
7 Ratings

OpenText MBPM

N/A
0 Ratings

Support Rating

7.9

Nintex Process Platform

79%
24 Ratings
10.0

OpenText MBPM

100%
2 Ratings

In-Person Training

7.0

Nintex Process Platform

70%
1 Rating

OpenText MBPM

N/A
0 Ratings

Online Training

8.9

Nintex Process Platform

89%
2 Ratings

OpenText MBPM

N/A
0 Ratings

Implementation Rating

8.4

Nintex Process Platform

84%
17 Ratings
10.0

OpenText MBPM

100%
2 Ratings

Product Scalability

9.7

Nintex Process Platform

97%
3 Ratings

OpenText MBPM

N/A
0 Ratings

Likelihood to Recommend

Nintex Process Platform

UI is generally excellent. We can incorporate outsider apparatuses like 365. As I mentioned before it's solid with robotizing and enhancing business cycles and work processes. All manual and tedious work processes are wiped out thus no requirement for a human hand. It might be a handful if you have it in your inventory.
Anonymous | TrustRadius Reviewer

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Anonymous | TrustRadius Reviewer

Pros

Nintex Process Platform

  • Process mapping and designing of models, which perfectly issues an outline for swift actions.
  • Constant issuance of standard report, a formal way that improves the processes that enhance fruitful operations.
  • Automation of several actions, more so those with routine requirements and daily commitments.
Joel Elliot | TrustRadius Reviewer

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green | TrustRadius Reviewer

Cons

Nintex Process Platform

  • Nintex Process Platform is an overwhelming platform for staff unfamiliar with IT, for this reason only the IT team is in charge of using this tool.
  • Cloud costs can be very high.
  • Better training for users unfamiliar with IT can go a long way toward expanding the use of Nintex Process Platform.
Rachael Clarinda Donald Wilson | TrustRadius Reviewer

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack | TrustRadius Reviewer

Pricing Details

Nintex Process Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Nintex Process Platform

Nintex Process Platform 7.1
Based on 21 answers
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
Guy De Backer | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
There are other products that seem to be a better fit for future initiatives.
Matt Temple | TrustRadius Reviewer

Usability

Nintex Process Platform

Nintex Process Platform 8.1
Based on 13 answers
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
Chris Carpenter | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput | TrustRadius Reviewer

Reliability and Availability

Nintex Process Platform

Nintex Process Platform 8.8
Based on 11 answers
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
Anonymous | TrustRadius Reviewer

OpenText MBPM

No score
No answers yet
No answers on this topic

Performance

Nintex Process Platform

Nintex Process Platform 9.3
Based on 7 answers
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Shivani Pandey | TrustRadius Reviewer

OpenText MBPM

No score
No answers yet
No answers on this topic

Support Rating

Nintex Process Platform

Nintex Process Platform 7.9
Based on 24 answers
The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.
Anonymous | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 10.0
Based on 2 answers
Great customer service for an API support related query
Harish Rajput | TrustRadius Reviewer

In-Person Training

Nintex Process Platform

Nintex Process Platform 7.0
Based on 1 answer
The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
Shivani Pandey | TrustRadius Reviewer

OpenText MBPM

No score
No answers yet
No answers on this topic

Online Training

Nintex Process Platform

Nintex Process Platform 8.9
Based on 2 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Trish Ohland | TrustRadius Reviewer

OpenText MBPM

No score
No answers yet
No answers on this topic

Implementation Rating

Nintex Process Platform

Nintex Process Platform 8.4
Based on 17 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
Scooter D Nelson | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 10.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

Nintex Process Platform

Basically, the whole Nintex platform is a very mature platform with lots of features compared to other products such as Kissflow. It works by allowing your organisation to use their imagination and plan approach to the workflow using an analysing tool that can then be shared across different customer groups for their feedback. It also helps to build relevant workflows by the use of automation through forms, and improvise these processes through a better reporting and analytics suite.
Anonymous | TrustRadius Reviewer

OpenText MBPM

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Anonymous | TrustRadius Reviewer

Scalability

Nintex Process Platform

Nintex Process Platform 9.7
Based on 3 answers
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
Anonymous | TrustRadius Reviewer

OpenText MBPM

No score
No answers yet
No answers on this topic

Return on Investment

Nintex Process Platform

  • Nintex has saved the department many hours of work by allowing us to use simple forms and workflows and taking us away from spreadsheets and outdated databases.
  • Our audits used to take hours and our last audit took only 30 minutes, thanks to the tracking abilities we now have using Nintex forms.
  • Once I learned the best practices for setting up the processes, I was able to create forms & workflows that other people could update going forward so changes happen easily as things occur. An administrator is not needed, after going live.
Debbie Watson | TrustRadius Reviewer

OpenText MBPM

  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green | TrustRadius Reviewer

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