What users are saying about
18 Ratings
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Score 8.2 out of 100
5 Ratings
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Score 1.5 out of 100

Likelihood to Recommend

OMS Office Master System

OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.
Anonymous | TrustRadius Reviewer

TradeGecko

Using TradeGecko requires to the company to make compromises. Which compromises depends on the business, what they are using for other 3rd party applications and what they sell.You need to be very good with excel since you are able to upload and modify most files, which gives you major control over your data. They however need to modify the way in which new inventory items get loaded, as it is quite awkward if you use variants.'Reports' as has been described prior has improved dramatically and most if not all can be downloaded in CSV/Excel format. This allows you to build your own reports with the data from the system.If your business is very complex in nature, TradeGecko probably isn't the system for you. If you are doing thousands of transactions a day, again this is not the system. However, if you are a small to smaller mid-sized business, the system, its cost and the 3rd party applications make it worth a first second and third look.
Wayne Spivak | TrustRadius Reviewer

Pros

OMS Office Master System

  • OMS is suitable for wholesale businesses to track inventory and sell based on cases or pallets.
  • OMS allows wholesale pricing structures. We could invoice based on customer tier/category or by units sold.
  • OMS onboarding was a smooth process. Their team is helpful, proactive and professional. We received live training to our team over 2 days. We had followup questions which were answered by email or phone promptly.
Anonymous | TrustRadius Reviewer

TradeGecko

  • Multi-currency support
  • Integration with Xero
  • Multi-warehouse support
  • Internet-based solution
Anonymous | TrustRadius Reviewer

Cons

OMS Office Master System

  • OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern.
  • The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software.
  • We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature.
Anonymous | TrustRadius Reviewer

TradeGecko

  • Shopify integration doesn't work properly.
  • Reporting is dysfunctional.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OMS Office Master System

No score
No answers yet
No answers on this topic

TradeGecko

TradeGecko 10.0
Based on 1 answer
TG works well for us.
Anonymous | TrustRadius Reviewer

Usability

OMS Office Master System

No score
No answers yet
No answers on this topic

TradeGecko

TradeGecko 8.0
Based on 1 answer
TG is good and easy to use, but could be improved
Anonymous | TrustRadius Reviewer

Support Rating

OMS Office Master System

OMS Office Master System 10.0
Based on 1 answer
We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.
Anonymous | TrustRadius Reviewer

TradeGecko

TradeGecko 1.0
Based on 1 answer
Support team just sends links to blog posts that are often out of date.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OMS Office Master System

In our search for inventory management software, we read reviews online and set up demos with many companies. We were open to trying retail focused software liked Vend because they were modern and cloud based. TradeGecko was a viable option, however lacked all the features we needed for our unique wholesale business. We migrated to Cin7 for 2 years but were unhappy with their server down time, their customer support and the subscription fee change. Ultimately we came across OMS because other people in our industry recommended OMS and found that OMS addressed our wholesale businesses needs.
Anonymous | TrustRadius Reviewer

TradeGecko

I looked at several other products and either they were cost prohibitive or just too complex. If I wanted complexity I would go with a full suite approach (Navision, Intacct, Netsuite, Sage, etc.) for a major price point entrance into the accounting system world.While TG has been at times very aggravating overall I'm more that satisfied given the clients operating parameters. No software solution is perfect - no matter what the software publisher says!
Wayne Spivak | TrustRadius Reviewer

Return on Investment

OMS Office Master System

  • OMS reduced invoicing errors by allowing us to sell based on wholesale units, like cases or pallets.
  • We previously used cloud based software where we experienced downtime and could not create invoices. We do not experience any down time with OMS.
  • OMS is purchased as a lump sump 1 time payment, so we are not surprised by any pricing changes. However we incurred the cost of setting up a server and backing up the data.
Anonymous | TrustRadius Reviewer

TradeGecko

  • I have spent an inordinate amount of time getting them to see what realistic business rules are (not just for my client, but for business in general).
  • I believe their engineers, analysts and many of their customer service people need more real-life business experience since they truly don't understand concepts as simple as "sales pipeline" or as mentioned before, you don't recalculate sales tax when you are not the books of record.
Wayne Spivak | TrustRadius Reviewer

Screenshots

OMS Office Master System

Pricing Details

OMS Office Master System

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TradeGecko

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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