What users are saying about
3 Ratings
1 Ratings
3 Ratings
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Score 5 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oncontact
5.2
YetiForce CRM
8.6
Customer data management / contact management
Oncontact
5.0
YetiForce CRM
9.0
Workflow management
Oncontact
4.5
YetiForce CRM
9.0
Territory management
Oncontact
5.0
YetiForce CRM
9.0
Opportunity management
Oncontact
5.5
YetiForce CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
Oncontact
9.0
YetiForce CRM
8.0
Contract management
Oncontact
4.0
YetiForce CRM
9.0
Quote & order management
Oncontact
4.0
YetiForce CRM
8.0
Interaction tracking
Oncontact
4.5
YetiForce CRM
8.0
Channel / partner relationship management
Oncontact
5.0
YetiForce CRM

Customer Service & Support

Oncontact
3.7
YetiForce CRM
8.0
Case management
Oncontact
5.5
YetiForce CRM
8.0
Call center management
Oncontact
4.5
YetiForce CRM
8.0
Help desk management
Oncontact
1.0
YetiForce CRM
8.0

Marketing Automation

Oncontact
8.5
YetiForce CRM
7.5
Lead management
Oncontact
8.0
YetiForce CRM
8.0
Email marketing
Oncontact
9.0
YetiForce CRM
7.0

CRM Project Management

Oncontact
9.0
YetiForce CRM
8.0
Task management
Oncontact
9.0
YetiForce CRM
9.0
Reporting
Oncontact
9.0
YetiForce CRM
8.0
Billing and invoicing management
Oncontact
YetiForce CRM
7.0

CRM Reporting & Analytics

Oncontact
8.7
YetiForce CRM
7.7
Forecasting
Oncontact
9.0
YetiForce CRM
8.0
Pipeline visualization
Oncontact
8.0
YetiForce CRM
7.0
Customizable reports
Oncontact
9.0
YetiForce CRM
8.0

Customization

Oncontact
5.0
YetiForce CRM
9.0
Custom fields
Oncontact
4.5
YetiForce CRM
10.0
Custom objects
Oncontact
4.5
YetiForce CRM
10.0
Scripting environment
Oncontact
4.0
YetiForce CRM
8.0
API for custom integration
Oncontact
7.0
YetiForce CRM
8.0

Security

Oncontact
10.0
YetiForce CRM
7.5
Single sign-on capability
Oncontact
10.0
YetiForce CRM
7.0
Role-based user permissions
Oncontact
10.0
YetiForce CRM
8.0

Social CRM

Oncontact
7.0
YetiForce CRM
8.0
Social data
Oncontact
7.0
YetiForce CRM
8.0
Social engagement
Oncontact
7.0
YetiForce CRM

Integrations with 3rd-party Software

Oncontact
7.0
YetiForce CRM
Marketing automation
Oncontact
7.0
YetiForce CRM

Platform

Oncontact
8.0
YetiForce CRM
8.0
Mobile access
Oncontact
8.0
YetiForce CRM
8.0

Pros

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Likelihood to Renew

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oncontact
5.0
YetiForce CRM
9.0

Likelihood to Renew

Oncontact
10.0
YetiForce CRM

Add comparison