What users are saying about
1 Ratings
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Score 7 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

OneSite Leasing and Rents

OneSite Leasing and Rents is great for a decent-sized portfolio for all property management industries. While I currently use it for the Student Housing sector, I could see it doing the same functions in a Conventional and/or Senior space. I would not say OneSite is suitable for small property management businesses.
Erin Shay | TrustRadius Reviewer

TORCHx

Perfect for simple to sophisticated searches
David Fresquez | TrustRadius Reviewer

Pros

OneSite Leasing and Rents

  • The reports OneSite complies are extremely helpful.
  • Online leasing - OneSite provides a smooth application process that is easy to use on a user and admin front.
Erin Shay | TrustRadius Reviewer

TORCHx

  • Customizable community pages
  • Idx drip campaigns
  • Very robust crm
  • Library of scripts and drips
  • Very appealing looking site
David Fresquez | TrustRadius Reviewer

Cons

OneSite Leasing and Rents

  • Limited accessibility - Various functions are only available through Internet Explorer.
  • Reporting errors - Lately OneSite has experienced several errors within their reporting that have taken a decent amount of time to where it is affected business operations.
  • Customer service - OneSite's general customer service line could use some overall improvement in the process it takes to resolve routine issues.
Erin Shay | TrustRadius Reviewer

TORCHx

  • I would like to see in support chat bot feature return
David Fresquez | TrustRadius Reviewer

Support Rating

OneSite Leasing and Rents

OneSite Leasing and Rents 6.0
Based on 1 answer
The support could use several improvements overall. Often times the agents you are speaking to go through a really slow and tedious troubleshooting process and when you attempt to explain what you've already tried, they still insist you begin at the beginning. The support you get doesn't always match the problem you are trying to solve and they have no online chat option available which is difficult when trying to resolve an issue and not having the time to spend on hold on the phone.
Erin Shay | TrustRadius Reviewer

TORCHx

No score
No answers yet
No answers on this topic

Alternatives Considered

OneSite Leasing and Rents

I have only ever used a company made software and Yardi (for a short time). So I'm not too familiar with other software applications. However, in my experience, they all seem to operate very similarly. Most of the reporting and basic functions need to be universal for daily operations. Outside of that, I feel each has an equal amount of pros and cons to their software.
Erin Shay | TrustRadius Reviewer

TORCHx

More robust crm
David Fresquez | TrustRadius Reviewer

Return on Investment

OneSite Leasing and Rents

No answers on this topic

TORCHx

  • Several testimonials and compliments
  • Mobile optimized
  • Customizable
David Fresquez | TrustRadius Reviewer

Pricing Details

OneSite Leasing and Rents

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TORCHx

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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