Oracle APEX vs. ServiceNow App Engine

Based on our organization's experience, Oracle APEX is a versatile and powerful tool, but its suitability depends on specific business needs, technical requirements, and the nature of the application being developed. Scenarios where Oracle APEX fits well: Business Process Automation/Workflows Reporting and Dashboards for Data Analytics AI based systems such as Select AI Chatbots for data insights based on LLMs Native-like Mobile Applications using PWA feature of APEX Scenarios where Oracle APEX may be less appropriate: Very Complex and highly interactive applications Use cases based on a non-oracle Database

When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

Incentivized

• Easy upgrade path from Forms, allowing reuse of code and a low learning curve for Forms developers.
• Very quick to develop in. Ideal for prototyping or iterative development which is how we usually work.
• Comes with cross browser and mobile compatibility out of the box.
• Easy to incorporate other web technologies.
• Development environment runs straight from a browser. This has proved to be a life saver when issues crop up on a weekend.

Incentivized

• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

Incentivized

• Can't think of any - the Application Express development team does a fantastic job adopting and supporting emerging trends with each new release.
• Requires Oracle RDBMS; i.e., is not portable to other RDBMS platforms. On the surface this may seem like a con but it is as it should be - Oracle database is best RDBMS available and tight integration with Oracle RDBMS promotes creation of reliable performant apps.

Incentivized

• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

Incentivized

I felt very comfortable using Oracle Application Express from the start. I designed my data model and quickly developed the basic CRUD pages for master tables. Then I designed the main functionality and was able to test and deploy it in a couple of days work. I will probably share the app with other members of the team and continue adding some features in the short term.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

its easy to use as a developer and applications designed using apex are easy and intuitive to use as an end user. Even non-coders can build good applications, the more code you can write the more you can enhance the application but you can get up and running quickly with almost no technical know how.

Incentivized

overall it's a good software, but I think it could be updated to give it an edge over other platforms

Incentivized

Almost 100% available on time

Incentivized

Very active and knowledgeable community support includes quick and helpful responses from the Oracle employees on the product development team. I've never had to raise an official support request - everything is dealt with via forums and user groups - or via direct emails. The supposrt commuinty is one of the great things about Apex.

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

Using it on the cloud is really simple, the entire process of configuring and provisioning an Oracle Database takes only a few minutes (less than 10) and then Oracle APEX is already deployed on the database, so you just have to start using it. I would strongly recommend using APEX on Oracle Cloud Free Tier.

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

Obviously Oracle Application Express cannot replace WebLogic in terms of creating domains but it is not designed to do that. We can use this tool to prototype and later develop a product using the Oracle WebLogic platform. We selected Oracle Application Express due to the ease of learning, and not having to buy licenses to use it.

Incentivized

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

Incentivized

It is scalable but not reliable

Incentivized

• In the mid-size organization, we had a BI tool that had a significant license cost involved. With Oracle back-end we were able to switch to APEX and move all reporting at literally zero cost.
• For Oracle PL/SQL users the learning curve is very quick and easy, there are ready templates that you can start with and eventually create complex reports.
• You can track authorization and authentication on data editing and usage. High performance as it is native oracle sql codes.
• Centralized data capturing, makes your datawarehouse writable for lookup tables or reference tables.

Incentivized

• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

Incentivized