What users are saying about
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Top Rated
520 Ratings
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Top Rated
2560 Ratings

Oracle eBusiness Suite

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Top Rated
520 Ratings
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Score 8.2 out of 100

Salesforce

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Top Rated
2560 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Oracle eBusiness Suite

Oracle eBusiness Suite is the
most comprehensive application that formulates understanding of the
competitive business across the globe. It helps in better decision
making, increase efficiency and reduce operational cost. Oracle eBusiness Suite ensured smooth functioning right from the assessment to
the completion of the project.
Anonymous | TrustRadius Reviewer

Salesforce

I'd be likely to recommend Salesforce to anyone who has time or resources to develop the system to meet their needs - or to hire that out to another firm. Salesforce is a HUGE tool that comes as a blank slate. and not appropriate for any firm that cannot have a near full time support person or developer.
Jeff Fralick | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Oracle eBusiness Suite
8.6
Salesforce
Pay calculation
Oracle eBusiness Suite
8.4
Salesforce
Benefit plan administration
Oracle eBusiness Suite
7.9
Salesforce
Direct deposit files
Oracle eBusiness Suite
8.9
Salesforce
Salary revision and increment management
Oracle eBusiness Suite
8.8
Salesforce
Reimbursement management
Oracle eBusiness Suite
8.7
Salesforce

Customization

Oracle eBusiness Suite
7.8
Salesforce
8.7
API for custom integration
Oracle eBusiness Suite
8.3
Salesforce
8.8
Plug-ins
Oracle eBusiness Suite
7.3
Salesforce
Custom fields
Oracle eBusiness Suite
Salesforce
8.7
Custom objects
Oracle eBusiness Suite
Salesforce
8.8
Scripting environment
Oracle eBusiness Suite
Salesforce
8.3

Security

Oracle eBusiness Suite
8.5
Salesforce
8.9
Single sign-on capability
Oracle eBusiness Suite
8.5
Salesforce
8.8
Role-based user permissions
Oracle eBusiness Suite
8.5
Salesforce
8.9

Reporting & Analytics

Oracle eBusiness Suite
7.6
Salesforce
Dashboards
Oracle eBusiness Suite
7.2
Salesforce
Standard reports
Oracle eBusiness Suite
7.5
Salesforce
Custom reports
Oracle eBusiness Suite
8.1
Salesforce

General Ledger and Configurable Accounting

Oracle eBusiness Suite
7.3
Salesforce
Accounts payable
Oracle eBusiness Suite
8.3
Salesforce
Accounts receivable
Oracle eBusiness Suite
8.5
Salesforce
Global Financial Support
Oracle eBusiness Suite
8.0
Salesforce
Primary and Secondary Ledgers
Oracle eBusiness Suite
8.8
Salesforce
Intercompany Accounting
Oracle eBusiness Suite
8.0
Salesforce
Localizations
Oracle eBusiness Suite
7.9
Salesforce
Journals and Reconciliations
Oracle eBusiness Suite
8.3
Salesforce
Enterprise Accounting
Oracle eBusiness Suite
8.4
Salesforce
Configurable Accounting
Oracle eBusiness Suite
8.1
Salesforce
Centralized Rules Framework
Oracle eBusiness Suite
7.4
Salesforce
Standardized Processes
Oracle eBusiness Suite
8.0
Salesforce

Inventory Management

Oracle eBusiness Suite
8.3
Salesforce
Inventory tracking
Oracle eBusiness Suite
8.6
Salesforce
Automatic reordering
Oracle eBusiness Suite
8.2
Salesforce
Location management
Oracle eBusiness Suite
8.1
Salesforce
Manufacturing module
Oracle eBusiness Suite
8.2
Salesforce

Order Management

Oracle eBusiness Suite
8.2
Salesforce
Pricing
Oracle eBusiness Suite
8.0
Salesforce
Order entry
Oracle eBusiness Suite
8.4
Salesforce
Credit card processing
Oracle eBusiness Suite
7.4
Salesforce
Cost of goods sold
Oracle eBusiness Suite
8.5
Salesforce
Order Orchestration
Oracle eBusiness Suite
8.4
Salesforce
End-to-end order visibility
Oracle eBusiness Suite
8.5
Salesforce
Order exception Resolution
Oracle eBusiness Suite
8.0
Salesforce

Subledger and Financial Process

Oracle eBusiness Suite
8.0
Salesforce
Automated Invoice Processing
Oracle eBusiness Suite
8.2
Salesforce
Shared Services Payments
Oracle eBusiness Suite
8.1
Salesforce
Billings Management
Oracle eBusiness Suite
7.9
Salesforce
Customer Receipt Applications
Oracle eBusiness Suite
8.2
Salesforce
Customer Collections
Oracle eBusiness Suite
7.9
Salesforce
Revenue Recognition
Oracle eBusiness Suite
8.3
Salesforce
Cash Management
Oracle eBusiness Suite
8.5
Salesforce
Asset Management
Oracle eBusiness Suite
8.6
Salesforce
Travel & Expense Management
Oracle eBusiness Suite
7.4
Salesforce
Budgetary Control & Encumbrance Accounting
Oracle eBusiness Suite
7.5
Salesforce
Period Close
Oracle eBusiness Suite
8.6
Salesforce
Transactions Tax
Oracle eBusiness Suite
7.8
Salesforce
Subledger Reconciliations
Oracle eBusiness Suite
7.9
Salesforce
3rd Party Accounting Systems
Oracle eBusiness Suite
7.7
Salesforce

Project Financial Management

Oracle eBusiness Suite
8.1
Salesforce
Budgeting and Forecasting
Oracle eBusiness Suite
7.6
Salesforce
Project Costing
Oracle eBusiness Suite
8.2
Salesforce
Cost Capture
Oracle eBusiness Suite
8.1
Salesforce
Capital Project Management
Oracle eBusiness Suite
8.4
Salesforce
Customer Invoicing
Oracle eBusiness Suite
8.0
Salesforce
Customer Contract Compliance
Oracle eBusiness Suite
8.2
Salesforce
Project Revenue Recognition
Oracle eBusiness Suite
8.2
Salesforce
Project Financial Performance Analysis
Oracle eBusiness Suite
8.6
Salesforce
Project Financials Dashboard
Oracle eBusiness Suite
8.2
Salesforce
Real-time Financial Reporting
Oracle eBusiness Suite
7.7
Salesforce
Embedded Business Intelligence
Oracle eBusiness Suite
7.9
Salesforce
Project Planning Collaboration
Oracle eBusiness Suite
7.7
Salesforce

Project Execution Management

Oracle eBusiness Suite
7.5
Salesforce
Project Planning and Scheduling
Oracle eBusiness Suite
7.8
Salesforce
Project Manager Dashboard
Oracle eBusiness Suite
7.8
Salesforce
Resource Manager Dashboard
Oracle eBusiness Suite
7.7
Salesforce
Task Insight for Project Managers
Oracle eBusiness Suite
7.4
Salesforce
Project Manager Mobile Functionality
Oracle eBusiness Suite
7.6
Salesforce
Team Member Task Collaboration
Oracle eBusiness Suite
7.5
Salesforce
Team Member Mobile Functionality
Oracle eBusiness Suite
6.5
Salesforce
Project Candidate Search
Oracle eBusiness Suite
7.4
Salesforce
Project Candidate Comparison and Analysis
Oracle eBusiness Suite
7.9
Salesforce
Defineable Resource Pools
Oracle eBusiness Suite
7.9
Salesforce
Defineable Resource Pools
Oracle eBusiness Suite
7.8
Salesforce
Talent Profiles
Oracle eBusiness Suite
7.1
Salesforce
Real-Time Project Reporting
Oracle eBusiness Suite
7.2
Salesforce
Absence Management
Oracle eBusiness Suite
7.3
Salesforce
Product Lifecycle Management
Oracle eBusiness Suite
7.7
Salesforce

Grants Management

Oracle eBusiness Suite
7.2
Salesforce
Award Lifecycle Management
Oracle eBusiness Suite
7.3
Salesforce
Spending Control
Oracle eBusiness Suite
7.0
Salesforce
Indirect Cost Management
Oracle eBusiness Suite
7.1
Salesforce
Billing
Oracle eBusiness Suite
7.4
Salesforce

Procurement

Oracle eBusiness Suite
7.4
Salesforce
Sourcing Team Collaboration
Oracle eBusiness Suite
7.4
Salesforce
Sourcing Analysis
Oracle eBusiness Suite
7.5
Salesforce
Bids Analyzed and Compared
Oracle eBusiness Suite
7.3
Salesforce
Catalog Shopping E-Commerce for Employees
Oracle eBusiness Suite
7.3
Salesforce
Contract Authoring
Oracle eBusiness Suite
6.9
Salesforce
Contract Compliance Management
Oracle eBusiness Suite
7.5
Salesforce
Contract History
Oracle eBusiness Suite
7.1
Salesforce
Contract Renewal Automation
Oracle eBusiness Suite
7.1
Salesforce
Contract Repository
Oracle eBusiness Suite
7.5
Salesforce
Contract Standardization and Enforcement
Oracle eBusiness Suite
7.4
Salesforce
Electronic Signatures
Oracle eBusiness Suite
7.2
Salesforce
Invoice Automated Matching
Oracle eBusiness Suite
7.8
Salesforce
Purchasing Risk and Compliance Management
Oracle eBusiness Suite
7.4
Salesforce
Requisitions-to-Purchase Orders Integrated
Oracle eBusiness Suite
7.6
Salesforce
Spend Compliance Management
Oracle eBusiness Suite
7.7
Salesforce
Supplier Assessment
Oracle eBusiness Suite
7.6
Salesforce
Supplier Communication and Collaboration
Oracle eBusiness Suite
6.7
Salesforce
Supplier Management
Oracle eBusiness Suite
7.8
Salesforce
Supplier Portal
Oracle eBusiness Suite
8.2
Salesforce

Risk Management

Oracle eBusiness Suite
8.5
Salesforce
Risk Repository
Oracle eBusiness Suite
8.4
Salesforce
Control Management
Oracle eBusiness Suite
8.5
Salesforce
Control Mapping
Oracle eBusiness Suite
8.7
Salesforce
Control Efficiency Assessments
Oracle eBusiness Suite
8.5
Salesforce
Automated Control Assessments
Oracle eBusiness Suite
7.7
Salesforce
Assessment Capture
Oracle eBusiness Suite
8.2
Salesforce
Issue Detection
Oracle eBusiness Suite
8.5
Salesforce
Automatic Notification
Oracle eBusiness Suite
9.0
Salesforce
Remediation and Certification
Oracle eBusiness Suite
8.8
Salesforce

Logistics

Oracle eBusiness Suite
8.0
Salesforce
Transportation Planning and Optimization
Oracle eBusiness Suite
8.1
Salesforce
Transportation Sourcing Management
Oracle eBusiness Suite
7.8
Salesforce
Transportation Process Integration
Oracle eBusiness Suite
7.7
Salesforce
Transportation Execution Management
Oracle eBusiness Suite
8.1
Salesforce
Freight Payment Automation
Oracle eBusiness Suite
7.7
Salesforce
Trade Management
Oracle eBusiness Suite
7.8
Salesforce
Trade Regulatory Compliance Management
Oracle eBusiness Suite
8.7
Salesforce
Customs Entry Management
Oracle eBusiness Suite
8.2
Salesforce
Customs Document Management
Oracle eBusiness Suite
7.8
Salesforce
Customs Document Collaboration
Oracle eBusiness Suite
8.0
Salesforce
Fulfillment Management
Oracle eBusiness Suite
8.6
Salesforce
Inventory Visibility
Oracle eBusiness Suite
7.5
Salesforce
Warehouse Workforce Management
Oracle eBusiness Suite
7.9
Salesforce

Manufacturing

Oracle eBusiness Suite
8.2
Salesforce
Production Process Design
Oracle eBusiness Suite
8.2
Salesforce
Supply Chain Business Flows
Oracle eBusiness Suite
7.9
Salesforce
Production Management
Oracle eBusiness Suite
8.5
Salesforce
Contracted Manufacturing Management
Oracle eBusiness Suite
8.1
Salesforce
Configuration Management
Oracle eBusiness Suite
8.2
Salesforce
Work Definition
Oracle eBusiness Suite
7.9
Salesforce
Work Execution
Oracle eBusiness Suite
8.4
Salesforce
Advanced Fulfillment
Oracle eBusiness Suite
8.4
Salesforce
Manufacturing Costs
Oracle eBusiness Suite
8.3
Salesforce

Supply Chain

Oracle eBusiness Suite
7.7
Salesforce
Forecasting
Oracle eBusiness Suite
7.7
Salesforce
Inventory Planning
Oracle eBusiness Suite
7.8
Salesforce
Multi-tier Supply Chain Planning
Oracle eBusiness Suite
7.8
Salesforce
Performance Monitoring
Oracle eBusiness Suite
7.6
Salesforce

Product Lifecycle Management

Oracle eBusiness Suite
7.9
Salesforce
Ideation Management
Oracle eBusiness Suite
8.4
Salesforce
Requirements Management
Oracle eBusiness Suite
8.2
Salesforce
Proposal Management
Oracle eBusiness Suite
8.2
Salesforce
Innovation Portfolio Management
Oracle eBusiness Suite
8.0
Salesforce
Product Master Data Management
Oracle eBusiness Suite
8.1
Salesforce
Vendor Portal
Oracle eBusiness Suite
7.1
Salesforce
Project Portfolio Management
Oracle eBusiness Suite
7.2
Salesforce

Sales Force Automation

Oracle eBusiness Suite
Salesforce
8.3
Customer data management / contact management
Oracle eBusiness Suite
Salesforce
9.1
Workflow management
Oracle eBusiness Suite
Salesforce
8.1
Territory management
Oracle eBusiness Suite
Salesforce
8.1
Opportunity management
Oracle eBusiness Suite
Salesforce
8.8
Integration with email client (e.g., Outlook or Gmail)
Oracle eBusiness Suite
Salesforce
8.3
Contract management
Oracle eBusiness Suite
Salesforce
8.3
Quote & order management
Oracle eBusiness Suite
Salesforce
7.7
Interaction tracking
Oracle eBusiness Suite
Salesforce
8.6
Channel / partner relationship management
Oracle eBusiness Suite
Salesforce
8.0

Customer Service & Support

Oracle eBusiness Suite
Salesforce
8.5
Case management
Oracle eBusiness Suite
Salesforce
9.0
Call center management
Oracle eBusiness Suite
Salesforce
8.4
Help desk management
Oracle eBusiness Suite
Salesforce
8.3

Marketing Automation

Oracle eBusiness Suite
Salesforce
8.2
Lead management
Oracle eBusiness Suite
Salesforce
8.3
Email marketing
Oracle eBusiness Suite
Salesforce
8.1

CRM Project Management

Oracle eBusiness Suite
Salesforce
8.0
Task management
Oracle eBusiness Suite
Salesforce
8.4
Billing and invoicing management
Oracle eBusiness Suite
Salesforce
6.7
Reporting
Oracle eBusiness Suite
Salesforce
8.8

CRM Reporting & Analytics

Oracle eBusiness Suite
Salesforce
8.8
Forecasting
Oracle eBusiness Suite
Salesforce
8.5
Pipeline visualization
Oracle eBusiness Suite
Salesforce
8.9
Customizable reports
Oracle eBusiness Suite
Salesforce
9.1

Social CRM

Oracle eBusiness Suite
Salesforce
8.1
Social data
Oracle eBusiness Suite
Salesforce
8.2
Social engagement
Oracle eBusiness Suite
Salesforce
8.1

Integrations with 3rd-party Software

Oracle eBusiness Suite
Salesforce
8.3
Marketing automation
Oracle eBusiness Suite
Salesforce
8.5
Compensation management
Oracle eBusiness Suite
Salesforce
8.2

Platform

Oracle eBusiness Suite
Salesforce
8.0
Mobile access
Oracle eBusiness Suite
Salesforce
8.0

Pros

Oracle eBusiness Suite

  • Easy to use, with minimal training needed.
  • Biggest strength is that each team can manage their own requirements because it is a self-service model.
  • Consequently, this improves the bottom line and cuts down the need to have a comprehensive team for ERP.
Anonymous | TrustRadius Reviewer

Salesforce

  • Salesforce nails the reporting suite. It's so robust and refined, that it makes my job 10 times more efficient.
  • Task and recurring meetings. I love logging in everyday and knowing exactly what I have lined up for the day, or at least an idea of it. This helps me organize my calendar.
  • Notes, emails, plugins. I love being able to take notes directly into the Account/Opportunity, and then in turn send emails directly to the client from there as well. Also, if i'm in my work email, and I email a client directly, I can then easily attach said email into my Salesforce account via one easy click.
John Hilburn | TrustRadius Reviewer

Cons

Oracle eBusiness Suite

  • Because the application is working globally, it sometimes hangs and the connection is dropped.
  • It should have more shortcuts to make it easier to develop macros. I create many macros and use the "sendkeys" command in VBA, due to the lack of these shortcuts, it is not possible to automate the process.
  • For now I can not think of other areas that require improvement.
Denis Pereira | TrustRadius Reviewer

Salesforce

  • Quick access to report "button(s)" on dashboard. Right now you have to go to the Reports Tab, find the report template and run it. In Sales, we look at the same reports daily, and for individual sales personnel, being able to click 1 button to get to their accounts with the through date always being updated to "today" (so it doesn't have to be selected every single day before running the report) - would be of great help.
Leslie Bradford | TrustRadius Reviewer

Likelihood to Renew

Oracle eBusiness Suite

Oracle eBusiness Suite 7.9
Based on 9 answers
After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.
Alessandro Mascelloni, ICP | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

Oracle eBusiness Suite

Oracle eBusiness Suite 6.2
Based on 4 answers
The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 7.5
Based on 36 answers
Salesforce is like a bucket of legos. Everyone gets the same bucket, but can build anything you want out of it. I've worked on Salesforce instances for: construction, non-profits, job training, music industries, medical insurance, medical billing, paid parking, and international medical diagnostic companies.
Kyle Dugger | TrustRadius Reviewer

Reliability and Availability

Oracle eBusiness Suite

Oracle eBusiness Suite 3.0
Based on 2 answers
Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk | TrustRadius Reviewer

Performance

Oracle eBusiness Suite

Oracle eBusiness Suite 6.0
Based on 2 answers
The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk | TrustRadius Reviewer

Support Rating

Oracle eBusiness Suite

Oracle eBusiness Suite 6.0
Based on 3 answers
In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 6.0
Based on 32 answers
Since we do not pay for Premier Support, the agreed upon response times are still pretty good. It is a little ridiculous that you should need to pay tens of thousands of dollars for their best support options and training.
Brent Booth | TrustRadius Reviewer

In-Person Training

Oracle eBusiness Suite

Oracle eBusiness Suite 5.0
Based on 1 answer
No answer on this topic is available.

Salesforce

Salesforce 7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk | TrustRadius Reviewer

Online Training

Oracle eBusiness Suite

Oracle eBusiness Suite 4.0
Based on 2 answers
The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 9.1
Based on 15 answers
The quality of Salesforce's standard online training is high, but limited by nature as to what it covers.
Here are some common online courses -
Getting Started: Navigating Salesforce
Getting Started: Using the Sales Cloud
Getting Started: Administering Salesforce
Getting Started with Reports and Dashboards
Social Media Goes to Work: Chatter
Securing your Salesforce Organization
Getting Started with Data.com
Getting Started with Force.com Pages (Visualforce)
Writing Secure Applications on Force.com
Rob Gottschalk | TrustRadius Reviewer

Implementation Rating

Oracle eBusiness Suite

Oracle eBusiness Suite 6.7
Based on 4 answers
The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software.Overall, this was a very successful process.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 9.4
Based on 16 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

Oracle eBusiness Suite

We explored Coupa, SAP, PeopleSoft, Salesforce. We chose Oracle based on value for money, features it offers and the easy availability of vast talent pool in the market. There are many trained Oracle product specialists readily available in the market. This helps us to tap experts when needed easily.
Coupa does not have a Project Accounting module. SAP was too expensive. PeopleSoft is more catered towards to human resources software, while Salesforce is for CRM.
Oracle has better financials and project portfolio management suite when compared to the competition and this what we needed.
Shiva Krishna | TrustRadius Reviewer

Salesforce

Salesforce is head and shoulders above any other CRM available on the market. It integrates with Gmail and almost any other third-party tool that your company plans to use, making it the most robust and integrated tool available.
Zach Ettelman | TrustRadius Reviewer

Scalability

Oracle eBusiness Suite

Oracle eBusiness Suite 7.8
Based on 2 answers
As I mentioned, it's a good tool but not the best
Aashca Joshi, MBA | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos | TrustRadius Reviewer

Return on Investment

Oracle eBusiness Suite

  • The tremendous amount of testing and time by the technical folks has a negative impact.
  • We find we need a tremendous amount of customization within the standard functionality having a negative impact.
  • Oracle certifications of related products such as the database, Demantra, JRE cause disruption having a negative impact
Anonymous | TrustRadius Reviewer

Salesforce

  • Salesforce.com has contributed to a more efficient overall organization in particular lowering cycle times required by technology in the field and in finance.
  • Salesforce.com has played a large part in a formidable increase in our sales close rate.
  • Salesforce.com has dramatically increased our insight into our business.
Irene Chivily Von Toussaint | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle eBusiness Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle eBusiness Suite
8.6
Salesforce
8.5

Likelihood to Renew

Oracle eBusiness Suite
7.9
Salesforce
10.0

Usability

Oracle eBusiness Suite
6.2
Salesforce
7.5

Reliability and Availability

Oracle eBusiness Suite
3.0
Salesforce
9.8

Performance

Oracle eBusiness Suite
6.0
Salesforce
9.0

Support Rating

Oracle eBusiness Suite
6.0
Salesforce
6.0

In-Person Training

Oracle eBusiness Suite
5.0
Salesforce
7.9

Online Training

Oracle eBusiness Suite
4.0
Salesforce
9.1

Implementation Rating

Oracle eBusiness Suite
6.7
Salesforce
9.4

Scalability

Oracle eBusiness Suite
7.8
Salesforce
10.0

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