Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device.
Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.
$120
per year per user
XenServer
Score 7.9 out of 10
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XenServer (formerly Citrix Hypervisor) is a virtualization management platform optimized for application, desktop and server virtualization infrastructures.
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Pricing
Parallels Remote Application Server (Parallels RAS)
Parallels Remote Application Server (Parallels RAS)
XenServer
Considered Both Products
Parallels RAS
Verified User
Employee
Chose Parallels Remote Application Server (Parallels RAS)
Parallels Remote Application Server (Parallels RAS) provides the finest end user experience while being cost-effective and reducing administrative and support man hours.
Chose Parallels Remote Application Server (Parallels RAS)
Citrix has more bells and whistles within their product line, but we've actually been pleasantly surprised with the performance of Parallels Remote Application Server (Parallels RAS) vs our Citrix implementation. Citrix Netscaler has way more functionality than the Parallels …
Chose Parallels Remote Application Server (Parallels RAS)
TSG Networks used to be a Citrix reseller. Based on the cost and the complicated setups at the time, we switched to Parallels Remote Application Server. Our clients continually thank us, and we have never looked back.
Chose Parallels Remote Application Server (Parallels RAS)
We've used both Citrix Virtual Apps (aka XenApp) and both Microsoft Remote Desktop session hosts. Both are good products but they cannot compare with the ease and cost savings delivered by Parallels RAS: Citrix is an excellent product but very expensive. Additionally, VDI and …
Chose Parallels Remote Application Server (Parallels RAS)
We were deploying a new version of XenServer (many years ago). My tech was getting some help from Citrix tech support and was told to watch videos on youtube on how to configure the server installation. The cost between Citrix and parallels ras was a no brainer too.
Parallels Remote Application Server (Parallels RAS)
XenServer
Likelihood to Recommend
Alludo
Scenarios where time is a factor in having a solution in place and up and running safely and securely. Where there are older devices that ordinarily wouldn't be up to the task of running modern apps and services. Where users need to work away from the network, and security is a concern.
It can be really helpful & useful if we are using Citrix Hypervisor with other provisioning tools. Here are some specific scenarios where Citrix Hypervisor (formerly Citrix XenServer) is well-suited: Server Consolidation, Virtual Desktops, Disaster Recovery, Development & Testing Environments. On the other hand, there are some scenarios where Citrix Hypervisor may be less appropriate: Small-scale Deployments, Highly Heterogeneous Environments, and Limited Virtualization Requirements.
The printing driver is quite excellent, both in the Parallels Client and on the HTML5 client.
Setup is incredibly easy; the default setup is very functional, and adding features is a breeze.
Speed is very acceptable in general for end-users, the clients adapt quite well to the amount of bandwidth available, and features are available to adjust further.
Parallels Remote Application Server (Parallels RAS) continually improves the product but has broken some features recently. For example the web management portal lost the ability to manage user sessions after a major update. That issue was fixed in a later release
Multi-monitor support beyond 4 monitors (It does handle up to 4 -1080 monitors well)
More options around connection security and MFA. current options are sufficient but limited
We've noticed some performance issues with Windows Server 2019 and 2022. I'd like to see more robust support for remote applications running from those platforms.
Adding or presenting additional storage to the host can often be a task that is far more involved than competitive products.
The product can require reboots more frequently than competitors due to the DOM kernel getting "hung up".
Sometimes when a virtual machine is deleted it still leaves behind orphaned vdisks.
Recovering from the loss of a host can sometimes cause virtual machines to require lengthy command prompt scripting to fix so they can be powered back on from another host.
We have been using Parallels since it was called 2X - it is a major part of how we do business. It is fairly simple to use and maintain - staff like it, we like it. It is a product that makes a promise - and it keeps it. As Parallels evolves, and clean bandwidth becomes more readily available everywhere - it just makes sense to continue to use Parallels in our environment
With the knowledge and usage of solutions from VMware and Microsoft offering more compelling cloud integrated options it makes it more compelling in many environments which I consult. XenServer is a good product and fits the bill in many smaller environments but as clients look to the cloud or a hybrid cloud it can in some cases make it a bit more difficult.
Parallels RAS was easy to setup, with great admin guides and resources. We especially liked the included Visio templates which made diagramming much easier. The reference deployment diagrams also simplified our deployment process. Our end users love Parallels RAS. Apps launch faster than Citrix, and the Parallels RAS client is far more reliable than Workspace.
XenServer is a good product in its use and probably free if you have the right Citrix licenses already. However, it does require specific knowledge to manage, which makes it harder to manage if you don't have that knowledge in house.
If there are any issues with Parallels - they are usually more about the server operating systems than Parallels itself. It would be rare for us to have any reason to take Parallels offline - we schedule a reboot on the servers at 3am to keep the O/S itself fresh, but again - it is not a Parallels issue. If individual users have any issues we ask them to completely log out of parallels - which ends their session - and then back in - and that typically resolves the issue right away.
It's been a little problematic in the past at larger VDI deployments requiring a bit more care and feeding than other vendors. But the latest releases (6.5.x) have brought about huge improvements in the stability and availability.
I am giving Parallels 9/10 on this one because the only application that sometimes seems slow or has issues - is Microsoft Outlook. It is sometimes the result of a pop-up that may not show up in the published application (vs full desktop). Other than that - pages load very quickly - and it does not seem to slow down other applications that are running at the same time. Most of our users run Outlook, softphone and Teams locally - and published applications for everything else. When they do that - it is very solid.
Good support in place if required, very helpful when it comes to upgrades or any issues faced. The support team is knowledgeable, friendly, and quick to respond to issues The company also provides a range of online resources, including a knowledge base, documentation, and forums, which can be helpful before raising a ticket
The staff I've worked with are very knowledgeable or able to get a very well articulated and capable support team member on the phone or helping them if necessary and they always want to ensure the best experience possible for you on the platform. The ability for the support team to reach out to hardware vendors for assistance is a nice plus too.
Part of a training for certification to become a trainer for Citrix included an in-person training with a Master CCI. The XenServer training at this time was pretty simplified due to the product primarily being installed however you did have to work with it and mildly configure the system.
Haven't given it a real go with any online training however there are some options out there. I have taught a course following Citrix material for XenDesktop which leverages XenServer and it is pre-built so not the best for XenServer specifically for installation but configuration is mildly touched on
Overall, it was pretty simple compared to most other projects. Again, we had a strong familarity with the product so there was not much of a learning curve. Our 'biggest' issue is the end-user understanding of a 'local' application and a published application. For example - Online meetings need to run locally for camera/video to work smoothly so opening a link to a meeting from a published application continues to be an occasional issue.
Ensure you review the HCL (hardware compatibility list) and reach out to the hardware vendors to ensure they support the platform and in case they have documentation that can be followed for the implementation. Also ensure the prerequisites are completed prior to implementation so that as few unexpected delays occur as you can control.
Parallels Remote Application Server (Parallels RAS) provides the finest end user experience while being cost-effective and reducing administrative and support man hours. Parallels Remote Application Server (Parallels RAS) is platform agnostic; it works with various kinds of devices (computers, phones, tablets) and several operating systems (Windows, Linux, Apple, etc.), allowing users to access it on gadgets of their choice.
Feature for feature they are neck and neck. I have used Hyper-V 2012 and 2016, VMware ESXi and XenServer evenly. XenServer is a fast install, good documentation, with enterprise features out the box that compare or exceed what VMWare offered with a higher cost of entry.
We added our Integrated Services Staff to parallels, with filtered, published applications - in a single afternoon. We added licensing and installed the desktop client software on multiple platforms both in the office and at remote sites all on the same day - and got remote users that had never used the product up and running - very quickly.
The servers latest versions have made massive improvements to scalability. But from past experience there have been issues when running workloads for extended periods of time without reboot on the hosts. I would need to run similar workloads on the 6.5 release which has changed much of the bottlenecks or issues so I'd imagine its far more capable now, Perhaps able to stand near the best in the market.
Our customers have had dramatic cost decreases due to no longer needing IT departments to work with our software.
We've been able to charge more for our hosting services due to our customers saving money in the long run. Parallels Remote Application Server has more than paid for itself, and the increased income has gone right back into the business.
Both our customers and our company have benefited from this transition.
Xenserver is easy to learn. We paid for support only for installation and deployment in the first three years, and now our team has the knowledge to solve most problems.
Low CAPEX if you have a team that uses open source software day by day.
But paid support is necessary to solve critical problems. The open source community is not enough. Actually, we have difficulty solving some bugs without paying for support.
Medium OPEX if you have a team that uses open source software day by day.
