Practice Fusion vs. TheraNest by Therapy Brands

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Practice Fusion
Score 2.7 out of 10
N/A
N/A
$149
per month per provider with a required annual commitment
TheraNest by Therapy Brands
Score 7.0 out of 10
N/A
TheraNest Professional is a mental health and therapy notes software from Therapy Brands, that is designed to help psychologists, psychotherapists, social workers and others in mental health manage and grow their practices and organizations. From health records, to notes, to payment processing, TheraNest aims to make managing clients and business simple, with reporting that enables the user know how a practice is doing including referral reports, retention rates, and billing reports.
$39
per month
Pricing
Practice FusionTheraNest by Therapy Brands
Editions & Modules
3 signing staff licenses & unlimited non-signing staff licenses
$149
per month per provider with a required annual commitment
TheraNest (up to 30 active clients)
$39
per month
TheraNest (up to 40 active clients)
$50
per month
TheraNest (up to 50 active clients)
$60
per month
TheraNest (up to 80 active clients)
$91
per month
Offerings
Pricing Offerings
Practice FusionTheraNest by Therapy Brands
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Practice FusionTheraNest by Therapy Brands
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Practice Fusion
8.2
4 Ratings
8% above category average
TheraNest by Therapy Brands
-
Ratings
Real-time eligibility verification10.01 Ratings00 Ratings
Claims management10.01 Ratings00 Ratings
Coding10.03 Ratings00 Ratings
Patient billing10.01 Ratings00 Ratings
Financial Reporting1.02 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Practice Fusion
5.2
7 Ratings
41% below category average
TheraNest by Therapy Brands
-
Ratings
Rule-based scheduling5.05 Ratings00 Ratings
Automated appointment reminders8.06 Ratings00 Ratings
Automated patient check-in5.05 Ratings00 Ratings
Multi-location support7.23 Ratings00 Ratings
Calendar interface1.07 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Practice Fusion
6.4
7 Ratings
12% below category average
TheraNest by Therapy Brands
-
Ratings
Charting / document management7.07 Ratings00 Ratings
Templates6.06 Ratings00 Ratings
Patient portal7.14 Ratings00 Ratings
Mobile/tablet support9.94 Ratings00 Ratings
Fax integration10.04 Ratings00 Ratings
Integration with other EMR and PM systems7.73 Ratings00 Ratings
Workflow automation1.04 Ratings00 Ratings
Speech recognition9.01 Ratings00 Ratings
Customization1.06 Ratings00 Ratings
E-prescribing5.06 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Practice Fusion
7.2
7 Ratings
14% below category average
TheraNest by Therapy Brands
-
Ratings
HIPAA compliance5.07 Ratings00 Ratings
Role-based permission levels4.06 Ratings00 Ratings
Data backups and redundancy9.84 Ratings00 Ratings
Local mode / networking failsafe9.93 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Practice Fusion
2.7
7 Ratings
95% below category average
TheraNest by Therapy Brands
-
Ratings
Task tracking6.04 Ratings00 Ratings
Specialty-specific workflows1.05 Ratings00 Ratings
Multi-office / multi-physician capabilities1.05 Ratings00 Ratings
Best Alternatives
Practice FusionTheraNest by Therapy Brands
Small Businesses
athenaClinicals
athenaClinicals
Score 9.4 out of 10

No answers on this topic

Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Practice FusionTheraNest by Therapy Brands
Likelihood to Recommend
1.0
(8 ratings)
9.7
(3 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
3.0
(1 ratings)
-
(0 ratings)
Availability
1.0
(1 ratings)
-
(0 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
Practice FusionTheraNest by Therapy Brands
Likelihood to Recommend
Practice Fusion
The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
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Therapy Brands
TheraNest is appropriate for clinical practice and seems well-suited for providing speech-language and other allied health services. Without firsthand experience billing, it is difficult to provide input regarding the ease of billing with this software. I have yet to see how TheraNest would work for clients with multiple insurance types. I trialed the TheraNest video conferencing near the beginning of 2020 (start of global pandemic), but the feature had glitches and I have since discontinued use of this feature.
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Pros
Practice Fusion
  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
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Therapy Brands
  • Well-organized layout
  • Syncs to Google Calendar
  • User friendly
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Cons
Practice Fusion
  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
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Therapy Brands
  • Make it easier to see if a note is linked to an appointment
  • More options for making employee availability blocks
  • Synced appointments still show up after client is archived
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Usability
Practice Fusion
In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
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Therapy Brands
No answers on this topic
Support Rating
Practice Fusion
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
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Therapy Brands
TheraNest support team is great but has grown since we bought it 4 years ago. 4 years ago you could call a number and someone would assist immediately and your issue would be resolved within moments. Now when you call to support you speak to someone who tells you they will create a ticket and get back in touch, which takes 2-3 days for a resolve. We understand that this is because TheraNest is growing and cannot staff at such a large scale so quickly without needing to better structure the support process. However, it is something that has been hard to transition over to for our company.
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Alternatives Considered
Practice Fusion
NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
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Therapy Brands
TheraHelper was outdated software that was difficult to use and hard to understand. We have cut down almost 3X the amount of work it took to use TheraHelper. TheraHelper did have a better report option for accounting purposes and that is something we are hopeful TheraNest grows toward. TheraHelper also was just beginning to offer a cloud-based option that was very different from the original software they offered, but still too difficult to navigate.
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Return on Investment
Practice Fusion
  • PRO -- I know now what I need in an EMR/EHR
  • CONS -- They have overcharged me and it has cost me money
  • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
  • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
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Therapy Brands
  • Saved us money!
  • Saved us time!
  • Helped us stay organized!
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ScreenShots