PRTG Network Monitor vs. TotalView

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.5 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
TotalView
Score 7.3 out of 10
N/A
PathSolution’s TotalView is a network performance monitoring tool. PathSolutions emphasizes the platform’s issue diagnostics and recommended remediation assistance as a key differentiator.N/A
Pricing
PRTG Network MonitorTotalView
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
No answers on this topic
Offerings
Pricing Offerings
PRTGTotalView
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PRTG Network MonitorTotalView
Considered Both Products
PRTG
Chose PRTG Network Monitor
PRTG is much simpler to use than SolarWinds. SolarWinds wins in the category of a massive amount of purpose built bolt-ons. If the intention is to go after a system which you can fully use to customize and integrate into your needs easily, PRTG wins. This was what the need was …
TotalView
Chose TotalView
The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," …
Top Pros
Top Cons
Features
PRTG Network MonitorTotalView
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
7.0
55 Ratings
16% below category average
TotalView
8.9
3 Ratings
8% above category average
Automated network device discovery7.449 Ratings9.23 Ratings
Network monitoring7.654 Ratings8.63 Ratings
Baseline threshold calculation6.647 Ratings9.33 Ratings
Alerts7.655 Ratings8.63 Ratings
Network capacity planning6.639 Ratings9.03 Ratings
Packet capture analysis5.328 Ratings9.11 Ratings
Network mapping7.639 Ratings9.03 Ratings
Customizable reports7.448 Ratings8.23 Ratings
Wireless infrastructure monitoring7.438 Ratings9.11 Ratings
Hardware health monitoring6.852 Ratings8.63 Ratings
Best Alternatives
PRTG Network MonitorTotalView
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
Nmap
Nmap
Score 8.8 out of 10
Nmap
Nmap
Score 8.8 out of 10
Enterprises
Nmap
Nmap
Score 8.8 out of 10
Nmap
Nmap
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PRTG Network MonitorTotalView
Likelihood to Recommend
8.4
(55 ratings)
7.3
(4 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.5
(17 ratings)
-
(0 ratings)
User Testimonials
PRTG Network MonitorTotalView
Likelihood to Recommend
Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
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PathSolutions
TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.
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Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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PathSolutions
  • The setup is fast and easy - 500 devices in 20 minutes.
  • The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
  • It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.
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Cons
Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
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PathSolutions
  • If you have some complexities in your network addressing, the network diagram tool will lay everything out automatically, but it will be confusing to look at. There is a way to edit the diagram so it looks more intuitive, but it may require some time to edit everything the right way.
  • TotalView will count virtual interfaces such as voice dial-peers and service modules as "ports," which counts against your license count. However, there is a way to edit each device to remove these "false positives" so it doesn't suck up licenses, but it can take some time to clean those up.
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Likelihood to Renew
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
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PathSolutions
No answers on this topic
Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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PathSolutions
No answers on this topic
Support Rating
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
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PathSolutions
No answers on this topic
Alternatives Considered
Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
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PathSolutions
The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," but we felt that the extras provided by TotalView were good enough and that the other tools didn't justify the cost.
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Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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PathSolutions
  • Wuite possibly the best spent money i have recommended in my 20+ year IT career.
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ScreenShots