Likelihood to Recommend Qstream is great when used for reinforcement of training conducted. Especially when that training is detailed or complex, Qstream will help to embed key concepts and drive adoption while ensuring reps are interacting.
Read full review The worxogo Nudge Coach (the way we have looked at it) seems suitable for almost all sales and service related scenarios across industries. However we feel there could be integrations or applicability which may need to be tweaked or created to adapt to new / old enterprise software. We believe it may have challenges to monitor and nudge folks in highly mobile situations (delivery folks, drivers, etc.)
George Johny Global Head - Business Development - Airlines & Travel
Read full review Pros Gamification: gets reps involved in ways that keep it interesting while bringing in elements of competition. Mobile: ease of use and direct access to reps while on the move. The interface is intuitive and able to be interacted with in quick increments rather than lengthy elearning. Coaching: provides direct insights into who is coping and who is not so that enablement efforts can be focused. Read full review Individual personalised KPI report Continuously tracks KPI performance, including variance, trends, upward/ downward movements Targeted, data driven intervention for team leaders - fact based, transparent, and eliminates biases, perceptions, leading to a healthy work environment Read full review Cons Reporting: we only had access to some of the reports so would have liked to see more detail and have the ability to create custom reports. Licensing: we accessed qstream via Growthplay so only had access to limited features. Would like to see this extended so that we could truly experience all of the qstream benefits. Content Creation: we were not able to create our own questions and streams but had to rely on the external team. Self-creation and self-directed streams would have been preferable. Read full review Nudges in different languages will make Worxogo Sales Nudge Coach more versatile The UI can still be improved even though it has improved significantly over the last one year Offline version where internet connectivity is suspect or poor like in rural India could help Read full review Likelihood to Renew Qstream is good in terms of gamification and driving adoption. However we are looking for a platform that supports content creation, ILT training as well as gamification. Qstream would meet only one of those criteria. We may still use them again if we are unable to find a compete platform in future
Read full review Positive experience overall with no downside, especially for a larger organization, even a 1% increase is a huge contribution to the bottomline.
Read full review Usability Qstream was easy for us to use and gain insights from. Feedback from sales leaders and reps was generally positive. Having greater flexibility about creating custom reports and streams would have increased the rating
Read full review There is literally no expertise required to start using and reaping the benefits
Read full review Support Rating Great team of consultants and professionals, especially with presence in US and Canada for seamless support
Read full review Implementation Rating Smooth integration with no data entry and no major changes to the existing system
Read full review Alternatives Considered Qstream was selected by default because it was offered by Growthplay as their preferred gamification and adoption tool. We have subsequently looked at acquiring Qstream for other initiatives and are in the process of evaluating options
Read full review There are task productivity measurement tools available in the market but they don't use behavior modeling to identify areas of improvement.
Read full review Return on Investment Reps have adopted our new sales methodology quicker and with more rigour meaning we are more successful in the field. We’ve been able to create scale to drive adoption. Without technologies like Qstream, we would never be able to meet our enablement and growth targets. More reps talking a consistent message means our customer experience has improved at the sales front. This allows us to differentiate versus the competition and ensures we win more often. Read full review Productivity push of 25-30% Increase in focus product sales by 20% ROI is realized in the 1st year, shorter for a larger organization Read full review ScreenShots worxogo Nudge Coach Screenshots