Quantum Workplace Engagement Surveys and Pulses vs. Work.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Quantum Workplace Engagement Surveys and Pulses
Score 9.2 out of 10
Mid-Size Companies (51-1,000 employees)
Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so they can make work better every day. The software includes surveys, goals, recognition, feedback, one-on-one, and alert features — providing a powerful solution for team engagement and continuous…N/A
Work.com
Score 9.0 out of 10
N/A
Work.com is based on technology acquired by Salesforce with Rypple at the end of 2011. It was presented by the company s a performance management solution for sales teams, and is associated to the Salesforce Sales Cloud suite of products and capabilities. Historically it included features around sales coaching, motivation, and team alignment. In 2020, Salesforce presented features related to corporate and employee wellness, and return to work / social distance workplace readiness via Work.com's…N/A
Pricing
Quantum Workplace Engagement Surveys and PulsesWork.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Quantum Workplace Engagement Surveys and PulsesWork.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Quantum Workplace Engagement Surveys and PulsesWork.com
Top Pros
Top Cons
Best Alternatives
Quantum Workplace Engagement Surveys and PulsesWork.com
Small Businesses
Submittable
Submittable
Score 8.9 out of 10
Submittable
Submittable
Score 8.9 out of 10
Medium-sized Companies
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Enterprises
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Quantum Workplace Engagement Surveys and PulsesWork.com
Likelihood to Recommend
10.0
(11 ratings)
8.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Quantum Workplace Engagement Surveys and PulsesWork.com
Likelihood to Recommend
Quantum Workplace
This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon
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Salesforce
It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.
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Pros
Quantum Workplace
  • Quantum reporting was really easy to read and great for presenting to upper management.
  • They also offered some great additional resources for an upcharge.
  • This software is customizable to your organization, which is great.
  • This software was very user-friendly for my employees completing the engagement survey.
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Salesforce
  • Good interface
  • Simple and concise
  • User-friendly
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Cons
Quantum Workplace
  • I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.
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Salesforce
  • The change requests page could be better
  • The process for the incident lifecycle could be a little simpler
  • Search options could be improved a bit
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Likelihood to Renew
Quantum Workplace
Everything that I had expected from the survey were delivered with a few more
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Salesforce
No answers on this topic
Usability
Quantum Workplace
The survey is very easy to use. Our Team Members were able to take the survey via their cell phones and had little to no trouble completing them in a reasonable period of time. Our folks in the office with computer access were all surprised at how easy and smooth the process to provide feedback went and how quickly they were able to work through each question.
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Salesforce
No answers on this topic
Support Rating
Quantum Workplace
The professionals at Quantum really take the time to understand you and your organization and I think this goes a long way in rolling the product out with little to no issues. Their Customer Service Team does an outstanding job of being available or getting back to you in a very short period of time. I do not recall EVER being frustrated because I had to wait to get a question answered or could not get a question answered within a reasonable period of time.
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Salesforce
No answers on this topic
Implementation Rating
Quantum Workplace
Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial
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Salesforce
No answers on this topic
Alternatives Considered
Quantum Workplace
We selected Quantum Workplace for three primary reasons:
  • Greater database of survey responses from more organizations and employees (strong benchmark universe)
  • Automated tools to create department level executive summary presentations
  • Prior experience with Quantum via Best Places to Work survey
And, finally, the pricing was very competitive, although not necessarily the lowest.
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Salesforce
It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.
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Return on Investment
Quantum Workplace
  • Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
  • Improved results analysis allowing managers to better target their efforts.
  • Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".
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Salesforce
  • Reduces time to resolve incidents
  • Enables to get a good overview of the change
  • Improves employee involvement and productivity
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ScreenShots

Quantum Workplace Engagement Surveys and Pulses Screenshots

Screenshot of Our overview report provide a quick snapshot for managers to quickly understand their team's responses.Screenshot of We analyze your data to help you understand what is driving engagement in your organization.Screenshot of Our Idea Library provides managers with a variety of resources to help improve employee engagement at your organization.Screenshot of Commitments helps teams collaborate on the actions they will take as a result of the feedback from employees.