TrustRadius

Readymode vs. Smarter Contact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Readymode
Score 5.5 out of 10
N/A
Readymode (formerly XenCALL) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The solution helps to keep agents at maximum efficiency levels and increase talk time with intelligent call center technology, like automated dialing, making faster connections and silencing busy signals. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the…
$150
per month per license
Smarter Contact
Score 0.0 out of 10
Small Businesses (1-50 employees)
Smarter Contact is an SMS marketing tool and omnichannel messenger platform that helps reach, connect, and convert more leads. It is designed to help users build personal connections with customers even while they scale communication efforts and channels with a CRM, bulk texting, pre-scheduling, message templates, and advanced data. The skip tracing tool provides a way to look up the phone number of any person .
$99
per month per user
Pricing
ReadymodeSmarter Contact
Editions & Modules
Team (10-49 licenses)
$120
per month per license
Starter (1-9 licenses)
$150
per month per license
Enterprise (50+ licenses)
Contact Sales
Starter
$99
per month per user
Pro
$199
per month per user
Elite
$299
per month per user
Offerings
Pricing Offerings
ReadymodeSmarter Contact
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details17% discount for annual pricing.—
More Pricing Information
Community Pulse
ReadymodeSmarter Contact
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ReadymodeSmarter Contact
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Readymode
7.3
4 Ratings
4% above category average
Smarter Contact
-
Ratings
Contact preview7.03 Ratings00 Ratings
Call notes & tags7.54 Ratings00 Ratings
Automatic call logging7.53 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Readymode
7.9
4 Ratings
6% above category average
Smarter Contact
-
Ratings
Outbound dialing8.04 Ratings00 Ratings
Inbound routing8.04 Ratings00 Ratings
Custom caller ID8.02 Ratings00 Ratings
Click-to-call7.54 Ratings00 Ratings
Dialer contact import8.02 Ratings00 Ratings
Campaign & list management8.12 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Readymode
6.8
4 Ratings
9% below category average
Smarter Contact
-
Ratings
Follow-up calls8.04 Ratings00 Ratings
Dialer reporting & analytics6.04 Ratings00 Ratings
Dialer compliance6.53 Ratings00 Ratings
Best Alternatives
ReadymodeSmarter Contact
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
EZ Texting
EZ Texting
Score 8.9 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
EZ Texting
EZ Texting
Score 8.9 out of 10
Enterprises
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
Braze
Braze
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ReadymodeSmarter Contact
Likelihood to Recommend
5.5
(4 ratings)
-
(0 ratings)
User Testimonials
ReadymodeSmarter Contact
Likelihood to Recommend
Readymode
We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.
Verified User
Anonymous
Read full review
Smarter Contact
No answers on this topic
Pros
Readymode
  • Multi-line dialing.
  • Unlimited users.
  • Calendar integration.
  • Advanced capabilities.
Verified User
Anonymous
Read full review
Smarter Contact
No answers on this topic
Cons
Readymode
  • Less dropped calls.
  • System tends to slow down with multiple agents working.
  • Not much else at the moment.
HB
Helen Bowie
SCS Agent
Read full review
Smarter Contact
No answers on this topic
Alternatives Considered
Readymode
Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
Tish Cator | TrustRadius Reviewer
Tish Cator
Office Manager
Read full review
Smarter Contact
No answers on this topic
Return on Investment
Readymode
  • Customers complaints no one return their calls.
Verified User
Anonymous
Read full review
Smarter Contact
No answers on this topic
ScreenShots

Readymode Screenshots

Screenshot of Custom profile fields for info on leads and customers.Screenshot of Productivity data on call center agents.Screenshot of Custom calendars for appointments and phone meetings with leads and clients.Screenshot of Info and performance data on call center agents.

Smarter Contact Screenshots

Screenshot of Screenshot of