Respond.io vs. eDesk
Respond.io vs. eDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Respond.io | N/A | Respond.io is a business messaging platform from the Hong Kong based company of the same name, that connects customers from any channel to every team. As consumers grow to demand personal communication on a wide variety of channels, businesses are looking to their software vendors and partners to innovate and deliver these customer experiences. Respond.io is designed to meet this challenge, simply. | $99 per month | |
eDesk | Small Businesses (1-50 employees) | eDesk is an eCommerce Help Desk purpose built for online sellers. eDesk integrates with marketplaces, channels, webstores and social channels and consolidates them into one shared dashboard. The solution provides tools and order data to help users to speedily turn around issues. eDesk allows users to respond to customer queries and meet their Service Level Agreements (SLAs) with Amazon and eBay. eDesk is designed to provide all the order, product, and delivery data within customer… | $0 per month |
Respond.io | eDesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | These are yearly plans paid monthly for using eDesk. Month to month plans are available | ||||||||||||||
More Pricing Information |
Respond.io | eDesk | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Respond.io | eDesk | ||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Respond.io | eDesk | |
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Small Businesses | EZ Texting Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Respond.io | eDesk | |
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Likelihood to Recommend | 10.0 (1 ratings) | 10.0 (1 ratings) |
Respond.io | eDesk | |
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Likelihood to Recommend | Respond.io | eDesk |
Pros | Respond.io | eDesk |
Cons | Respond.io | eDesk |
Alternatives Considered | Respond.io | eDesk |
Return on Investment | Respond.io | eDesk |
ScreenShots | Respond.io Screenshots | eDesk Screenshots |