Retain.ai vs. Verint Messaging
Retain.ai vs. Verint Messaging
Product | Rating | Most Used By | Product Summary | Starting Price |
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Retain.ai | N/A | Retain is a Customer Insights Engine (CIE) that delivers a system for identifying and sharing customer teams’ best habits that drive revenue and retention. Sitting naturally in a team's workflow, Retain enables everyone responsible for engaging customers to make data-driven decisions by giving them a complete view into every customer lifecycle. The company is headquartered in San Francisco and is backed by Baseline Ventures, Upside Partnership, Afore Capital, and Industry Ventures. | N/A | |
Verint Messaging | Mid-Size Companies (51-1,000 employees) | Verint Messaging (formerly Conversocial) is a social customer service software that enables companies to engage in large volumes of social media conversations with their customers. The cloud-based software combines intelligent prioritization with team management workflows to enable companies to quickly and efficiently join and create conversations with their customers. | N/A |
Retain.ai | Verint Messaging | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Contact vendor for pricing informtion. | — | ||||||||||||||
More Pricing Information |
Retain.ai | Verint Messaging | |
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Top Pros | No answers on this topic |
Retain.ai | Verint Messaging | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Retain.ai | Verint Messaging | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (11 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (6 ratings) |
Usability | - (0 ratings) | 8.2 (5 ratings) |
Availability | - (0 ratings) | 8.7 (2 ratings) |
Performance | - (0 ratings) | 8.5 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (5 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 9.1 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (3 ratings) |
Retain.ai | Verint Messaging | |
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Likelihood to Recommend | Retain.ai No answers on this topic | Verint |
Pros | Retain.ai No answers on this topic | Verint |
Cons | Retain.ai No answers on this topic | Verint |
Likelihood to Renew | Retain.ai No answers on this topic | Verint |
Usability | Retain.ai No answers on this topic | Verint |
Reliability and Availability | Retain.ai No answers on this topic | Verint |
Performance | Retain.ai No answers on this topic | Verint |
Support Rating | Retain.ai No answers on this topic | Verint |
In-Person Training | Retain.ai No answers on this topic | Verint |
Online Training | Retain.ai No answers on this topic | Verint |
Implementation Rating | Retain.ai No answers on this topic | Verint |
Alternatives Considered | Retain.ai No answers on this topic | Verint |
Return on Investment | Retain.ai No answers on this topic | Verint |
ScreenShots | Verint Messaging Screenshots |