Likelihood to Recommend Sage 100 does what it needs to do for construction project job costing, and we additionally use it to enter payroll. That process is a bit cumbersome, time consuming with the # of employees we have. If the employee timecard was a lot simpler it would speed up the weekly payroll data entry process. As far as on the financial side, no complaints. Our controller seems to be happy with the system. He originally recommended we use it to more of its capacity earlier this year
Read full review Sage is not at all well suited for small companies who want an agile, nimble setup for quick moving situations and mobile use. These type of companies should look elsewhere such as a SaaS offering from another vendor. In addition Sage is very expensive both in its initial outlay and ongoing support. Medium and larger sized companies benefit from a Sage install much more than the smaller constructor. Having the modules all work in unison is important when a company is of a certain size as is having the long tenured support structure. In addition Sage requires the terminals services setup to use it remotely and the larger companies are more likely to have the infrastructure and support for that type of setup
Read full review Pros Sage integrates very well with our field time tracking software called Exaktime. We import the start/end time card data that includes job costs directly to the PR module which greatly reduces the time it takes to process payroll. Sage 100 C payroll calculations and WC/GL overhead calculations are easy to use and understand. The WC/GL overhead calculations are posted to project costs in real-time allowing for accurate total cost reporting of the project. Read full review There are a lot of ways to drill down into information. The ability to run inquiries that can be easily exported into Excel is incredibly useful. The help desk is very helpful. There are multiple ways to get a hold of someone and it is extremely useful. The knowledgebase articles are very helpful and provide a lot of great detail. Read full review Cons Making time and material billings easier by complying with my proposal requirements. Reducing the cost of support, since I hardly use it. I don't like the reviews since we do a lot of small projects along with some big ones. Billings or invoices from vendors that have the same amount always trigger a question. Therefore I don't do the reviews anymore. It's so much nothing. Read full review Lack of data validation and controls Extremely limited report configuration without significant customization Too many arbitrary limits like vendor name that forced partial names into the address Very outdated UI Very siloed forcing users to open different applications for different functions Read full review Likelihood to Renew The cost of Sage 100 Contractor software is relatively inexpensive compared to some higher-priced options like Foundation and Microsoft Dynamics GP. But more importantly, the cost of implementing new software is costly. Implementation costs include testing and training. There are also risks involved with switching software such as missing data after conversion. Plus, there are always some unknown downsides to switching that are not apparent until the switch is made such as perceived capabilities that really don't exist. For these reasons, we will likely stay with Sage 100 Contractor for a long time. If we grow (say double) in size, we would consider other options.
Read full review Usability Sage is somewhat easy to use as far as its simplicity, however, when I first started using it I really wished there were more training materials available. As I did research to figure out what resources were there to learn how to use the paid software, all I found were courses you have to pay for. In my personal opinion, I don't think you should have to pay to learn how to use a software you bought.
Read full review Support Rating If we ever have issues with Sage 100, the live chat is an awesome tool. However, most of our live chat inquiries are not because of the issues we have, but more for us to better understand how we are supposed to use the software. Sometimes we ask ourselves "what if we" and if we need guidance, the live chat will provide us with the answers or resources to figure out what we need. They always follow up to ensure the problems we encounter have been fixed. If our issue is an indicator of an upgrade that could be made, Sage 100 C offers a way to submit the idea for review and improvement of the software.
Read full review They have a very quick, responsive team that assists. They also have great higher-level engineers who assist in more complicated matters and all in all, you need a support team that is quick to respond when you are in the middle of business crises.
Read full review Alternatives Considered We are currently looking at
Vista as a replacement Sage 100. The estimating features appear to be exactly what our department is looking for and the accounting staff is very pleased as well. We brought in
Procore about a year ago and are very happy with it. The field staff is really warming up to it and the RFI and other communication is top notch.
Read full review We currently have Sage in place which handles the majority of our business needs on the back end, but compared to some others that are on the market like Builder Trend, it does lack the client facing side of the house. To make it a better product, a client facing portal would be best so they can be up to date.
Read full review Return on Investment It has cut down on accounting personnel and made the cost more effective in that department. It allows for more company wide visibility on all jobs. Read full review The accounting functions (AP, AR, GL) are mature so it does a great job with core financials. The reports are flexible so it does a good job of providing flexibility in report writing. The application is written for a workgroup so multiple people can use it at the same time. The transaction detail is strong so that a transaction can be rolled back if necessary. Read full review ScreenShots