Salesforce Financial Services Cloud vs. Salesforce Service Cloud
Salesforce Financial Services Cloud vs. Salesforce Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Financial Services Cloud | N/A | The Financial Services Cloud from Salesforce is used to create customized experiences for users and customers, and get information at the right to improve productivity and satisfaction. The vendor states that wealth management advisors can use the CRM’s ability to better understand and address client needs, building fruitful client relationships. Retail, mortgage, and commercial bankers can get a complete customer view when and where they need it. In insurance, users of the financial services… | N/A | |
Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Salesforce Financial Services Cloud | Salesforce Service Cloud | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Salesforce Financial Services Cloud | Salesforce Service Cloud | |
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Small Businesses | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Financial Services Cloud | Salesforce Service Cloud | |
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Likelihood to Recommend | 8.0 (1 ratings) | 9.0 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (6 ratings) |
Usability | - (0 ratings) | 8.0 (12 ratings) |
Availability | - (0 ratings) | 9.5 (19 ratings) |
Performance | - (0 ratings) | 8.6 (7 ratings) |
Support Rating | - (0 ratings) | 7.0 (20 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
Salesforce Financial Services Cloud | Salesforce Service Cloud | |
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Likelihood to Recommend | Salesforce | Salesforce |
Pros | Salesforce | Salesforce |
Cons | Salesforce No answers on this topic | Salesforce |
Likelihood to Renew | Salesforce No answers on this topic | Salesforce |
Usability | Salesforce No answers on this topic | Salesforce |
Reliability and Availability | Salesforce No answers on this topic | Salesforce |
Performance | Salesforce No answers on this topic | Salesforce |
Support Rating | Salesforce No answers on this topic | Salesforce |
Implementation Rating | Salesforce No answers on this topic | Salesforce |
Alternatives Considered | Salesforce | Salesforce |
Return on Investment | Salesforce | Salesforce |
ScreenShots | Salesforce Service Cloud Screenshots |