SAP BusinessObjects Business Intelligence vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP BusinessObjects Business Intelligence
Score 7.2 out of 10
N/A
The SAP® BusinessObjects™ Business Intelligence Platform provides users with ad hoc queries, reporting, data visualizations, and analysis tools. Its integrated, unified infrastructure aims to offer scalability from one-to-many tools and interfaces on-premise, in the cloud, or as a hybrid approach.N/A
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Features
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
SAP BusinessObjects Business Intelligence
7.2
52 Ratings
13% below category average
SAP Sales Cloud
-
Ratings
Pixel Perfect reports8.546 Ratings00 Ratings
Customizable dashboards6.348 Ratings00 Ratings
Report Formatting Templates6.748 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
SAP BusinessObjects Business Intelligence
6.6
49 Ratings
19% below category average
SAP Sales Cloud
-
Ratings
Drill-down analysis5.348 Ratings00 Ratings
Formatting capabilities6.748 Ratings00 Ratings
Integration with R or other statistical packages7.033 Ratings00 Ratings
Report sharing and collaboration7.348 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
SAP BusinessObjects Business Intelligence
7.6
49 Ratings
9% below category average
SAP Sales Cloud
-
Ratings
Publish to Web9.040 Ratings00 Ratings
Publish to PDF7.047 Ratings00 Ratings
Report Versioning6.542 Ratings00 Ratings
Report Delivery Scheduling8.348 Ratings00 Ratings
Delivery to Remote Servers7.027 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
SAP BusinessObjects Business Intelligence
6.8
44 Ratings
15% below category average
SAP Sales Cloud
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)6.042 Ratings00 Ratings
Location Analytics / Geographic Visualization6.539 Ratings00 Ratings
Predictive Analytics7.538 Ratings00 Ratings
Pattern Recognition and Data Mining7.02 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
SAP BusinessObjects Business Intelligence
8.4
49 Ratings
1% below category average
SAP Sales Cloud
-
Ratings
Multi-User Support (named login)8.049 Ratings00 Ratings
Role-Based Security Model8.747 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.346 Ratings00 Ratings
Report-Level Access Control8.73 Ratings00 Ratings
Single Sign-On (SSO)8.330 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
SAP BusinessObjects Business Intelligence
5.9
34 Ratings
28% below category average
SAP Sales Cloud
-
Ratings
Responsive Design for Web Access6.533 Ratings00 Ratings
Mobile Application4.028 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile4.030 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
SAP BusinessObjects Business Intelligence
6.6
25 Ratings
16% below category average
SAP Sales Cloud
-
Ratings
REST API6.521 Ratings00 Ratings
Javascript API6.320 Ratings00 Ratings
iFrames7.018 Ratings00 Ratings
Java API6.323 Ratings00 Ratings
Themeable User Interface (UI)7.021 Ratings00 Ratings
Customizable Platform (Open Source)6.520 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
8.2
124 Ratings
6% above category average
Customer data management / contact management00 Ratings8.7120 Ratings
Workflow management00 Ratings8.4122 Ratings
Territory management00 Ratings7.4108 Ratings
Opportunity management00 Ratings8.1118 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1114 Ratings
Contract management00 Ratings8.1115 Ratings
Quote & order management00 Ratings8.2112 Ratings
Interaction tracking00 Ratings8.3114 Ratings
Channel / partner relationship management00 Ratings8.0113 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
8.1
106 Ratings
7% above category average
Case management00 Ratings7.7101 Ratings
Call center management00 Ratings8.694 Ratings
Help desk management00 Ratings8.198 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.7
110 Ratings
1% above category average
Lead management00 Ratings7.4109 Ratings
Email marketing00 Ratings7.997 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
8.0
119 Ratings
5% above category average
Task management00 Ratings8.0114 Ratings
Billing and invoicing management00 Ratings7.899 Ratings
Reporting00 Ratings8.2109 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
8.2
118 Ratings
8% above category average
Forecasting00 Ratings8.4110 Ratings
Pipeline visualization00 Ratings8.0110 Ratings
Customizable reports00 Ratings8.4114 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.8
115 Ratings
3% above category average
Custom fields00 Ratings8.0115 Ratings
Custom objects00 Ratings7.5110 Ratings
Scripting environment00 Ratings8.196 Ratings
API for custom integration00 Ratings7.7102 Ratings
Security
Comparison of Security features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
8.7
118 Ratings
4% above category average
Single sign-on capability00 Ratings9.0113 Ratings
Role-based user permissions00 Ratings8.4112 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.4
85 Ratings
1% above category average
Social data00 Ratings7.785 Ratings
Social engagement00 Ratings7.183 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.9
100 Ratings
8% above category average
Marketing automation00 Ratings8.096 Ratings
Compensation management00 Ratings7.883 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.8
102 Ratings
5% above category average
Mobile access00 Ratings7.8102 Ratings
Best Alternatives
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Small Businesses
Yellowfin
Yellowfin
Score 9.0 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Likelihood to Recommend
7.0
(74 ratings)
8.5
(135 ratings)
Likelihood to Renew
8.3
(24 ratings)
8.2
(8 ratings)
Usability
6.7
(17 ratings)
6.4
(8 ratings)
Availability
10.0
(5 ratings)
8.0
(1 ratings)
Performance
9.0
(10 ratings)
8.0
(1 ratings)
Support Rating
8.6
(16 ratings)
6.6
(11 ratings)
In-Person Training
10.0
(4 ratings)
-
(0 ratings)
Online Training
9.0
(2 ratings)
7.0
(2 ratings)
Implementation Rating
9.0
(8 ratings)
6.4
(2 ratings)
Configurability
9.0
(2 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
8.3
(95 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Likelihood to Recommend
SAP
As mentioned earlier reporting was a big headache for us and the tools we used didn't support large data sets and visualization Performing analytics with such data sets was cumbersome and later post using this SAP BusinessObjects Business Intelligence we were able to correlate different data sets and prepare the dashboard pretty easier which were helpful and easier to understand.
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SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
SAP
  • This software is easy to initially learn, and very powerful in producing reusable reports.
  • It is much faster than my company's internal manual queries. The ability to build off of a saved query and share queries to other users is a great positive.
  • My favorite part is that you can run queries in the background and it does not interfere with your current work or slow your computer down.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
SAP
  • The installation can be very complex and time-consuming, it requires a lot of planning and foresight as to what role the software will play in the organization.
  • The software has a relatively large learning curve that takes dedicated users months to get comfortable with, the UI is a bit intimidating for new users.
  • SAP could organize their help better, it can be difficult to find dependable solutions to issues via their website and support channels.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
SAP
The institution has decided to move in a different direction, and will be using MSBI for reporting. I have been very happy with the Business Objects suite of tools, and will continue to use them heavily until we make the transition.
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
SAP
From a server and client side perspective. the Business Intelligence Platform provides a foundation for all aspects of content development, distribution, analysis, collaboration and self service. Ease of use from targeted content delivery through controlled accessibility. Content exporting in the format of the users choice. Scheduling for internal or external delivery. Public and private folders for secure content access when requied. Web based for viewing on the users device of choice without the need to download additional applications.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
SAP
When we implemented 3.1, we had a tough time managing the system: It took almost a year to stabilize.

With 4.0, we want to roll out to more users, and are holding back because of fears about the performance issue
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SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Performance
SAP
Overall, the tool (Web Intelligence 4.2) is fast and solid. One issue is a dependability on JAVA for a full feature report creation/edit capabilities (as opposed to limited HTML option). Second, planned end of JAVA support by major browsers (Chrome is already not supporting JAVA applet).
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SAP
No answers on this topic
Support Rating
SAP
SAP has released various versions of SAP BO BI. starting from 3.1 and going to 4.0,4.1,4.2 and latest being 4.3. SAP provides support to these new versions. As new versions keep on coming, support for the very old software goes out of scope from SAP. it is when the different organization plans to get their BO content migrated from a lower version to a newer version. The newer version had definitely added functionality and features which ease the work of users.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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In-Person Training
SAP
SAP authorized training is best, Please go ahead with it. Even lot of online training options/videos available for self learning
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SAP
No answers on this topic
Online Training
SAP
I haven't used it or got feedback from the end user.

Content looks to be pretty detailed. Focused on SQL but not BW.
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SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
SAP
Hire specialists and experienced staff. Mix some beginners so that everyone is not a leader but a learner too. Plan well; architect well; break down implementation in small steps and move towards larger steps. Create a centralized and authorized SAP Business Objects implementation team.
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SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
SAP
We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it. Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
SAP
SAP BusinessObjects Business Intelligence (BI) Platform supports SOA Service Oriented Architecture. You can start/restart/enable/disable all the servers. You can seamless do load balancing and clustering. It supports all leading application and web server. Supports LDAP SSO integration. People who can work on excel with training they can work on SAP Business Objects Web Intelligence, dashboard, Lumira, Information design tool product suite. Tool is very user friendly and easy to learn and implement
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SAP
SAP Sales Cloud scalability and flexibility are highly beneficial to our global operations; we can easily manage additional languages, regions, and currencies.......... with great simplicity, we can manage a high volume of data(of sales, customers....)and perfectly handle increased data loads and transactions. It becomes much easier to maintain performance effectively. SAP Sales Cloud gives us options to add and modify features as per our needs for ease of adapting to our daily growing business and changing situations.
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Return on Investment
SAP
  • By generating and distributing reports in a timely manner, we were able to save millions of dollars for the company which otherwise would not have been visible.
  • Almost realtime dashboard, saved the company a huge amount by showing the outages and kept the company from buying a tool to do just that.
  • It showed the customers who were not paying the bills and were missing in the system due to some loophole. This was visible by doing reporting on the theft usage of electricity.
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SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
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ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization