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SAP BusinessObjects Business Intelligence vs. SAP Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP BusinessObjects Business Intelligence

    Score7 out of 10
    N/AThe SAP® BusinessObjects™ Business Intelligence Platform provides users with ad hoc queries, reporting, data visualizations, and analysis tools. Its integrated, unified infrastructure aims to offer scalability from one-to-many tools and interfaces on-premise, in the cloud, or as a hybrid approach.N/A

    SAP Sales Cloud

    Score8.6 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    SAP BusinessObjects Business IntelligenceSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP BusinessObjects Business IntelligenceSAP Sales Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP BusinessObjects Business IntelligenceSAP Sales Cloud
    Considered Both Products
    SAP
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    81%
    Would buy again
    13 Answers
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    12 Answers
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    81%
    Happy with the feature set
    13 Answers
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    11 Answers
    89%
    Implementation went as expected
    99 Answers
    Features
    SAP BusinessObjects Business IntelligenceSAP Sales Cloud
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    7.8
    56 Ratings
    5% below category average
    SAP Sales Cloud
    -
    Ratings
    Pixel Perfect reports8.550 Ratings00 Ratings
    Customizable dashboards6.752 Ratings00 Ratings
    Report Formatting Templates8.251 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    7.1
    53 Ratings
    12% below category average
    SAP Sales Cloud
    -
    Ratings
    Drill-down analysis6.452 Ratings00 Ratings
    Formatting capabilities6.551 Ratings00 Ratings
    Integration with R or other statistical packages8.335 Ratings00 Ratings
    Report sharing and collaboration7.352 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    7.8
    53 Ratings
    5% below category average
    SAP Sales Cloud
    -
    Ratings
    Publish to Web8.344 Ratings00 Ratings
    Publish to PDF8.251 Ratings00 Ratings
    Report Versioning7.646 Ratings00 Ratings
    Report Delivery Scheduling8.052 Ratings00 Ratings
    Delivery to Remote Servers6.931 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    6.0
    48 Ratings
    28% below category average
    SAP Sales Cloud
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)5.846 Ratings00 Ratings
    Location Analytics / Geographic Visualization6.143 Ratings00 Ratings
    Predictive Analytics6.042 Ratings00 Ratings
    Pattern Recognition and Data Mining6.16 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    7.4
    53 Ratings
    14% below category average
    SAP Sales Cloud
    -
    Ratings
    Multi-User Support (named login)7.953 Ratings00 Ratings
    Role-Based Security Model7.251 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.450 Ratings00 Ratings
    Report-Level Access Control7.27 Ratings00 Ratings
    Single Sign-On (SSO)7.234 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    6.4
    38 Ratings
    19% below category average
    SAP Sales Cloud
    -
    Ratings
    Responsive Design for Web Access5.637 Ratings00 Ratings
    Mobile Application5.332 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile5.634 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    8.0
    28 Ratings
    3% above category average
    SAP Sales Cloud
    -
    Ratings
    REST API8.124 Ratings00 Ratings
    Javascript API7.723 Ratings00 Ratings
    iFrames8.221 Ratings00 Ratings
    Java API7.526 Ratings00 Ratings
    Themeable User Interface (UI)7.624 Ratings00 Ratings
    Customizable Platform (Open Source)8.622 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    8.5
    152 Ratings
    8% above category average
    Customer data management / contact management00 Ratings8.2144 Ratings
    Workflow management00 Ratings8.8146 Ratings
    Territory management00 Ratings8.1130 Ratings
    Opportunity management00 Ratings9.0142 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.3136 Ratings
    Contract management00 Ratings7.9133 Ratings
    Quote & order management00 Ratings8.6133 Ratings
    Interaction tracking00 Ratings9.0137 Ratings
    Channel / partner relationship management00 Ratings8.4131 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    8.9
    130 Ratings
    14% above category average
    Case management00 Ratings8.7125 Ratings
    Call center management00 Ratings9.1114 Ratings
    Help desk management00 Ratings8.8115 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    8.0
    131 Ratings
    3% above category average
    Lead management00 Ratings8.0130 Ratings
    Email marketing00 Ratings7.9112 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    8.3
    143 Ratings
    8% above category average
    Task management00 Ratings8.4135 Ratings
    Billing and invoicing management00 Ratings8.4113 Ratings
    Reporting00 Ratings8.1131 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    8.3
    141 Ratings
    8% above category average
    Forecasting00 Ratings8.1131 Ratings
    Pipeline visualization00 Ratings8.9132 Ratings
    Customizable reports00 Ratings8.0136 Ratings
    Customization
    Comparison of Customization features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    8.2
    138 Ratings
    7% above category average
    Custom fields00 Ratings8.0138 Ratings
    Custom objects00 Ratings7.9131 Ratings
    Scripting environment00 Ratings8.6114 Ratings
    API for custom integration00 Ratings8.3123 Ratings
    Security
    Comparison of Security features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    9.2
    141 Ratings
    9% above category average
    Single sign-on capability00 Ratings9.3135 Ratings
    Role-based user permissions00 Ratings9.1135 Ratings
    Social CRM
    Comparison of Social CRM features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    9.0
    98 Ratings
    18% above category average
    Social data00 Ratings8.698 Ratings
    Social engagement00 Ratings9.494 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    8.5
    117 Ratings
    12% above category average
    Marketing automation00 Ratings8.3113 Ratings
    Compensation management00 Ratings8.693 Ratings
    Platform
    Comparison of Platform features of SAP BusinessObjects Business Intelligence and SAP Sales Cloud
    Feature
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    SAP Sales Cloud
    8.1
    122 Ratings
    6% above category average
    Mobile access00 Ratings8.1122 Ratings
    Best Alternatives
    SAP BusinessObjects Business IntelligenceSAP Sales Cloud
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    Cyfe
    Score4 out of 10
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    Score10 out of 10
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    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP BusinessObjects Business IntelligenceSAP Sales Cloud
    Likelihood to Recommend
    7.1
    (78 ratings)
    8.4
    (163 ratings)
    Likelihood to Renew
    8.3
    (24 ratings)
    8.1
    (15 ratings)
    Usability
    6.6
    (21 ratings)
    7.0
    (10 ratings)
    Availability
    10.0
    (5 ratings)
    9.1
    (2 ratings)
    Performance
    9.0
    (10 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.6
    (16 ratings)
    5.8
    (13 ratings)
    In-Person Training
    10.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    9.0
    (8 ratings)
    7.5
    (4 ratings)
    Configurability
    9.0
    (2 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Data Sharing and Collaboration
    8.2
    (45 ratings)
    -
    (0 ratings)
    Data Sources
    8.3
    (45 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.0
    (2 ratings)
    8.5
    (123 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    SAP BusinessObjects Business IntelligenceSAP Sales Cloud
    Likelihood to Recommend
    SAP
    As mentioned earlier reporting was a big headache for us and the tools we used didn't support large data sets and visualization Performing analytics with such data sets was cumbersome and later post using this SAP BusinessObjects Business Intelligence we were able to correlate different data sets and prepare the dashboard pretty easier which were helpful and easier to understand.
    Incentivized
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    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
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    Pros
    SAP
    • This software is easy to initially learn, and very powerful in producing reusable reports.
    • It is much faster than my company's internal manual queries. The ability to build off of a saved query and share queries to other users is a great positive.
    • My favorite part is that you can run queries in the background and it does not interfere with your current work or slow your computer down.
    Incentivized
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    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
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    Cons
    SAP
    • The installation can be very complex and time-consuming, it requires a lot of planning and foresight as to what role the software will play in the organization.
    • The software has a relatively large learning curve that takes dedicated users months to get comfortable with, the UI is a bit intimidating for new users.
    • SAP could organize their help better, it can be difficult to find dependable solutions to issues via their website and support channels.
    Incentivized
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    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    SAP
    The institution has decided to move in a different direction, and will be using MSBI for reporting. I have been very happy with the Business Objects suite of tools, and will continue to use them heavily until we make the transition.
    Incentivized
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    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
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    Usability
    SAP
    From a server and client side perspective. the Business Intelligence Platform provides a foundation for all aspects of content development, distribution, analysis, collaboration and self service. Ease of use from targeted content delivery through controlled accessibility. Content exporting in the format of the users choice. Scheduling for internal or external delivery. Public and private folders for secure content access when requied. Web based for viewing on the users device of choice without the need to download additional applications.
    Incentivized
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    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    Reliability and Availability
    SAP
    When we implemented 3.1, we had a tough time managing the system: It took almost a year to stabilize.

    With 4.0, we want to roll out to more users, and are holding back because of fears about the performance issue
    Read full review
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Performance
    SAP
    Overall, the tool (Web Intelligence 4.2) is fast and solid. One issue is a dependability on JAVA for a full feature report creation/edit capabilities (as opposed to limited HTML option). Second, planned end of JAVA support by major browsers (Chrome is already not supporting JAVA applet).
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    SAP
    No answers on this topic
    Support Rating
    SAP
    SAP has released various versions of SAP BO BI. starting from 3.1 and going to 4.0,4.1,4.2 and latest being 4.3. SAP provides support to these new versions. As new versions keep on coming, support for the very old software goes out of scope from SAP. it is when the different organization plans to get their BO content migrated from a lower version to a newer version. The newer version had definitely added functionality and features which ease the work of users.
    Incentivized
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    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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    In-Person Training
    SAP
    SAP authorized training is best, Please go ahead with it. Even lot of online training options/videos available for self learning
    Incentivized
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    SAP
    No answers on this topic
    Online Training
    SAP
    I haven't used it or got feedback from the end user.

    Content looks to be pretty detailed. Focused on SQL but not BW.
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    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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    Implementation Rating
    SAP
    Hire specialists and experienced staff. Mix some beginners so that everyone is not a leader but a learner too. Plan well; architect well; break down implementation in small steps and move towards larger steps. Create a centralized and authorized SAP Business Objects implementation team.
    Incentivized
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    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Alternatives Considered
    SAP
    We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it. Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it
    Incentivized
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    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
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    Scalability
    SAP
    SAP BusinessObjects Business Intelligence (BI) Platform supports SOA Service Oriented Architecture. You can start/restart/enable/disable all the servers. You can seamless do load balancing and clustering. It supports all leading application and web server. Supports LDAP SSO integration. People who can work on excel with training they can work on SAP Business Objects Web Intelligence, dashboard, Lumira, Information design tool product suite. Tool is very user friendly and easy to learn and implement
    Incentivized
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    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
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    Return on Investment
    SAP
    • By generating and distributing reports in a timely manner, we were able to save millions of dollars for the company which otherwise would not have been visible.
    • Almost realtime dashboard, saved the company a huge amount by showing the outages and kept the company from buying a tool to do just that.
    • It showed the customers who were not paying the bills and were missing in the system due to some loophole. This was visible by doing reporting on the theft usage of electricity.
    Incentivized
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    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
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    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization