<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
113 Ratings

SAP Litmos

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

SAP Litmos

SAP Litmos is suited well across entire organization of any type and size where employees need to acquire more knowledge on business aspects like sales, marketing, supply chain, procurement, task management etc. SAP Litmos will simplify learning management, by allowing business users to take courses and it’s a fun way to enhance healthy competition between users.
Sharon Kwee, Ph.D | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

We have multiple locations across multiple states. Training in person is sometimes impossible. I like that you can assign training that employees can complete at their leisure, and you can track where they are with their tasks.
Jil Allen | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

SAP Litmos
8.1
Zywave Client Cloud - Education & Training
10.0
Course authoring
SAP Litmos
7.6
Zywave Client Cloud - Education & Training
10.0
Course catalog or library
SAP Litmos
8.2
Zywave Client Cloud - Education & Training
10.0
Player/Portal
SAP Litmos
8.5
Zywave Client Cloud - Education & Training
10.0
Learning content
SAP Litmos
8.4
Zywave Client Cloud - Education & Training
10.0
Mobile friendly
SAP Litmos
8.1
Zywave Client Cloud - Education & Training
10.0
Progress tracking & certifications
SAP Litmos
8.6
Zywave Client Cloud - Education & Training
10.0
Assignments
SAP Litmos
8.1
Zywave Client Cloud - Education & Training
10.0
Compliance management
SAP Litmos
8.3
Zywave Client Cloud - Education & Training
10.0
Learning administration
SAP Litmos
8.6
Zywave Client Cloud - Education & Training
10.0
Learning reporting & analytics
SAP Litmos
6.9
Zywave Client Cloud - Education & Training
10.0
Social learning
SAP Litmos
7.8
Zywave Client Cloud - Education & Training
10.0

Pros

SAP Litmos

  • The best feature is that it provides training opportunities on an individual level.
  • The major part of training is course uploading which is very easy and simple.
  • It allows the users to conduct exams and quizzes to examine the progress of everyone who is part of the training program.
Warwick Beban | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

No answers on this topic

Cons

SAP Litmos

  • Improved search function/capability - searching for courses or users is particularly tricky sometimes if you don't include the exact verbiage in a course, etc.
  • There is currently no reporting options on gamification levels. For a company that is currently using badging and gamification in the system, this seems like it is a missing feature.
  • Reporting in general could be cleaned up a bit and made a little less confusing. There are 100 ways to run reports currently and every time I do it I have to sit, think, and play around with what I want included in my report in order to make sure I capture the appropriate data.
  • Being able to download a course after uploading it. For example, if I upload a video or a SCORM file from a vendor and I lose that file in my email, I am not able to download the course package from the settings menu. It only gives me the option to upload a new file to the course. It would be great to have the ability to download the file in this particular instance.
  • After assigning a course to a team you are not able to un-assign individual users from the course. We run into this issue so often when we want to just remove ONE person but are unable to because "it was assigned via teams". This would be a really convenient feature to have.
Jessica Lienemann | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

  • I wish it would alert you via email when someone hasn't completed an assigned training.
Jil Allen | TrustRadius Reviewer

Likelihood to Renew

SAP Litmos

SAP Litmos 9.4
Based on 4 answers
For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
Nick Saunders | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

No score
No answers yet
No answers on this topic

Usability

SAP Litmos

SAP Litmos 8.8
Based on 55 answers
I think overall usability is good to great. The user and admin interface is customizable and very easy to use. Litmos does release new features every quarter and it definitely enhances and builds value for the product. Our Company uses the Litmos system extensively, probably more than the majority of Litmos clients. With feature releases, we tend to notice bugs but they are quick to fix the major ones.
Anonymous | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

No score
No answers yet
No answers on this topic

Reliability and Availability

SAP Litmos

SAP Litmos 7.4
Based on 2 answers
We rarely have issues with down time. Obviously, the user's browser, etc. can come into play. But, overall, this is what I would call stable software. And, it has the advantage of being accessed over the internet so learners can access from home if they want.
Anonymous | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

No score
No answers yet
No answers on this topic

Performance

SAP Litmos

SAP Litmos 8.1
Based on 2 answers
They still have a way to go with their reporting. But, they have been working on this and they continue to improve.
Aside from reporting, I would say that SAP Litmos performs very well. I rarely have any issues at all - even given the things I normally have open on my computer!
Anonymous | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

No score
No answers yet
No answers on this topic

Support Rating

SAP Litmos

SAP Litmos 7.4
Based on 8 answers
The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
Anonymous | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

No score
No answers yet
No answers on this topic

Implementation Rating

SAP Litmos

SAP Litmos 8.7
Based on 54 answers
Litmos implementation is the BEST. I've done other implementations where you're either 100% on your own, or there are only pieces that can be transferred. The Litmos team is there to offer as much or as little support as needed and include full-service implementation out of the gate (no additional charge)
Valerie Marsh | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Litmos

Having reviewed our situation regularly in regards to ensuring our learners have learning tech at the bleeding edge, which goes for both an off-the-shelf LMS/LXP product and building a bespoke LMS system, SAP Litmos continues to be the best choice for our business model. Off-the-shelf LMS systems all do the same functions pretty well in regards to hosting content, but the continued development of both the integrations & features make SAP stand out, alongside their easy to navigate platform - it also stands out as having an easy to administer from a back-office POV allowing a number of stakeholders to assist in the marking and ongoing development of content.
Ben Calderbank | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

No answers on this topic

Scalability

SAP Litmos

SAP Litmos 8.2
Based on 2 answers
We've had no issues, really, and have gone through more than one acquisition while using the product. It is definitely scalable.
Anonymous | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

No score
No answers yet
No answers on this topic

Return on Investment

SAP Litmos

  • Increased employee engagement- offered courses such as HIPAA training and included interactive quizzes that encouraged learner participation
  • increased training compliance rates- tripled our training compliance rates received positive feedback on learner experience and content of training modules
  • Simplified Reporting- Allowed automated reporting of training numbers to internal managers of their staff . Also allowed the training team to monitor utilization rates and login activity for both internal and external learners
  • Customized Content- Allowed our organization to add customized content including training attestations and personalized certificates when learners completed training.
Summer Alphonso | TrustRadius Reviewer

Zywave Client Cloud - Education & Training

  • Positive as I can train people remotely and save on business travel.
Jil Allen | TrustRadius Reviewer

Screenshots

Zywave Client Cloud - Education & Training

Pricing Details

SAP Litmos

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zywave Client Cloud - Education & Training

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Litmos
8.8
Zywave Client Cloud - Education & Training
10.0

Likelihood to Renew

SAP Litmos
9.4
Zywave Client Cloud - Education & Training

Usability

SAP Litmos
8.8
Zywave Client Cloud - Education & Training

Reliability and Availability

SAP Litmos
7.4
Zywave Client Cloud - Education & Training

Performance

SAP Litmos
8.1
Zywave Client Cloud - Education & Training

Support Rating

SAP Litmos
7.4
Zywave Client Cloud - Education & Training

Implementation Rating

SAP Litmos
8.7
Zywave Client Cloud - Education & Training

Scalability

SAP Litmos
8.2
Zywave Client Cloud - Education & Training

Add comparison