SAP Workforce Analytics vs. Verint Monet
SAP Workforce Analytics vs. Verint Monet
Product | Rating | Most Used By | Product Summary | Starting Price |
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SAP Workforce Analytics | N/A | N/A | N/A | |
Verint Monet | N/A | Verint Monet workforce management software is a unified cloud contact center optimization solution that includes workforce management, quality management, performance management and analytics. With it, contact centers & help desks can optimize all aspects of their workforce with one solution, resulting in better utilization of resources, better cost management and improved service levels. Verint acquired Monet in late 2018. | N/A |
SAP Workforce Analytics | Verint Monet | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SAP Workforce Analytics | Verint Monet | |
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Top Pros | ||
Top Cons |
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Workforce Analytics |
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SAP Workforce Analytics | Verint Monet | |
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Small Businesses | ActivTrak Score 8.8 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Predictive Index Behavioral Assessment Score 9.7 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Predictive Index Behavioral Assessment Score 9.7 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SAP Workforce Analytics | Verint Monet | |
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Likelihood to Recommend | 9.8 (4 ratings) | 9.0 (4 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (2 ratings) |
Usability | - (0 ratings) | 3.0 (1 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
SAP Workforce Analytics | Verint Monet | |
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Likelihood to Recommend | SAP | Verint |
Pros | SAP | Verint |
Cons | SAP | Verint |
Likelihood to Renew | SAP No answers on this topic | Verint |
Usability | SAP No answers on this topic | Verint |
Support Rating | SAP No answers on this topic | Verint |
Alternatives Considered | SAP | Verint |
Return on Investment | SAP | Verint |
ScreenShots |