ServiceNow Now Platform vs Xamarin | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 27 reviews and ratings

Score 8 out of 10

Based on 41 reviews and ratings

Pros

Incident response, change management, asset management, and problem management.
User communication, availability, ease of use, and user adoption.

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Verified User

Administrator in Information Technology

Government Administration Company, 201-500 employees

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Xamarin allows you to write cross platform code. This allows companies to build apps more quickly by writing less code. Having code abstracted and reused across multiple platforms allows for more testing and less issues overall.
The ability to use Visual Studio is a huge plus. Visual Studio is one of the best IDE's available and being able to write cross platforms apps while in a great IDE makes everything less painful.
Xamarin is now free with a large company backing. This means that bugs on the platform get fixed more quickly and there is a large community of developers.

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Verified User

Engineer in Research & Development

Internet Company, 1001-5000 employees

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Cons

My home screen needs to auto update based on a timer.
Long drawn out process for closing a ticket.
Creating change control tasks are not intuitive.

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Network Engineer

Fragomen, Del Rey, Bernsen & Loewy, PLLCLegal Services, 5001-10,000 employees

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Forms - not 100% there. Still needs work but is production ready.
iOS - sometimes errors can be hard to understand, if they even show up.
Insights - Xamarin offers their own crash analytics software. However, it's not perfect and sometimes doesn't pick up crashes.

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Software Developer

NewserInternet, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Xamarin 10.0

Based on 1 answer

Xamarin has been great for developing different projects efficiently and effectively. It's nice to reuse the core business logic across different platforms so that there are less to maintain and little replications are needed. The biggest benefit is that C# programmers do not have to learn a different language to do mobile development.

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IT Project Leader

North Orange County Community College DistrictHigher Education, 1001-5000 employees

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Usability

No score

No answers yet

No answers on this topic

Xamarin 10.0

Based on 1 answer

If you are required to develop applications that are cross-platformed, Xamarin is a great tool to use. It will help save time and efforts from your development team to be able to build applications seamlessly for android, IOS, windows, and web on a single platform instead of requiring multiple tools to get the job done

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IT Project Leader

North Orange County Community College DistrictHigher Education, 1001-5000 employees

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Support Rating

ServiceNow Now Platform 10.0

Based on 4 answers

In our specific case, we do not need ServiceNow Now Platform support over the product. However, for our customers and the support offer, from ServiceNow Now Platform, and especially from the partner ecosystem, there are plenty of offers out of the market. From ServiceNow Now Platform, partners, and a robust and mature ecosystem of professionals.

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Rubens F. Dalle Lucca

Managing Director Brazil

nuvolaxComputer & Network Security, 51-200 employees

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Xamarin 10.0

Based on 2 answers

I never had to contact support for any help. Most of the problems we ran into, we were able to identify and use peer support through blogs and other internet sources to resolve the problems. There are plenty of sources online which provide tutorials, discuss problems, etc. Example: StackOverflow

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IT Project Leader

North Orange County Community College DistrictHigher Education, 1001-5000 employees

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Implementation Rating

No score

No answers yet

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Xamarin 10.0

Based on 1 answer

Just with any programming tasks, have a plan first. Design out the system, spend time to build it correctly the first time and have plenty of testing and user acceptance opportunities. Xamarin was easy to implement for a C# programmer. However, you need to do tutorials to realize the platform's capabilities.

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IT Project Leader

North Orange County Community College DistrictHigher Education, 1001-5000 employees

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Alternatives Considered

In the past, I've used Remedy and the organization was using Spiceworks for years. I was so used to those platforms that when we started the search, I was honestly, completely biased towards those two. After comparing features side by side, going through user trials and watching customers interact with the interface, and the ease of use and adoption, it was clear that even against my biased opinion, ServiceNow was the clear winner. During our trials we compared:ServiceNowSpiceworksRemedyFreshServiceSolarwindsServicedesk

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Verified User

Administrator in Information Technology

Government Administration Company, 201-500 employees

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Xamarin runs natively on MacOS, and the debugger and other integration and auto-complete tools are far better than Eclipse for C# .NET. It also carries much of the plugin/add-on capabilities that are so desirable on Atom. Eclipse is a better for generalized software development, provided a developer is comfortable switching between the IDE the command line for certain parts of their workflow, like building, package management, or debugging. But for C# .NET development on MacOS specifically, Xamarin is the best product I've used for the job.

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Senior Software Engineer

Digital Impact Alliance (DIAL) at the United Nations FoundationComputer & Network Security, 11-50 employees

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Return on Investment

Auto ticket generation from Logic Monitor.
Consistent cloud-based ticketing.
Cloud based and available from anywhere.

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Network Engineer

Fragomen, Del Rey, Bernsen & Loewy, PLLCLegal Services, 5001-10,000 employees

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Saves development time and deliver fast.
Allows inhouse developers build both Android and iOS application without switching languages.
Allows use coding in C# in Visual studio IDE from which we can code in different languages. We don't need multiple IDEs installed

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Florence Birgen

IT Manager

Calmens naturalsCosmetics, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ServiceNow Now Platform Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Xamarin Editions & Modules

Edition

Xamarin	Free

Additional Pricing Details

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