What users are saying about
41 Ratings
27 Ratings
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Score 8.6 out of 100
41 Ratings
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Score 8 out of 100

Likelihood to Recommend

ServiceNow Now Platform

ServiceNow Now Platform is well suited for those who want a lot of customization and needs to adapt the tool to its own process. In general, other ServiceNow solutions are designed to works out-of-the-box, so with ServiceNow Now Platform, you can easily develop your own solution to manage and automate the process.
Rubens F. Dalle Lucca | TrustRadius Reviewer

Xamarin

If you are required to develop applications that are cross-platformed, Xamarin is a great tool to use. It will help save time and effort from your development team to be able to build applications seamlessly for android, IOS, Windows, and web on a single platform instead of requiring multiple tools to get the job done.
Duy Mai | TrustRadius Reviewer

Pros

ServiceNow Now Platform

  • Incident response, change management, asset management, and problem management.
  • User communication, availability, ease of use, and user adoption.
Anonymous | TrustRadius Reviewer

Xamarin

  • Xamarin allows you to write cross platform code. This allows companies to build apps more quickly by writing less code. Having code abstracted and reused across multiple platforms allows for more testing and less issues overall.
  • The ability to use Visual Studio is a huge plus. Visual Studio is one of the best IDE's available and being able to write cross platforms apps while in a great IDE makes everything less painful.
  • Xamarin is now free with a large company backing. This means that bugs on the platform get fixed more quickly and there is a large community of developers.
Anonymous | TrustRadius Reviewer

Cons

ServiceNow Now Platform

  • My home screen needs to auto update based on a timer.
  • Long drawn out process for closing a ticket.
  • Creating change control tasks are not intuitive.
James Molnar | TrustRadius Reviewer

Xamarin

  • Forms - not 100% there. Still needs work but is production ready.
  • iOS - sometimes errors can be hard to understand, if they even show up.
  • Insights - Xamarin offers their own crash analytics software. However, it's not perfect and sometimes doesn't pick up crashes.
Jordan Max | TrustRadius Reviewer

Likelihood to Renew

ServiceNow Now Platform

No score
No answers yet
No answers on this topic

Xamarin

Xamarin 10.0
Based on 1 answer
Xamarin has been great for developing different projects efficiently and effectively. It's nice to reuse the core business logic across different platforms so that there are less to maintain and little replications are needed. The biggest benefit is that C# programmers do not have to learn a different language to do mobile development.
Duy Mai | TrustRadius Reviewer

Usability

ServiceNow Now Platform

No score
No answers yet
No answers on this topic

Xamarin

Xamarin 10.0
Based on 1 answer
If you are required to develop applications that are cross-platformed, Xamarin is a great tool to use. It will help save time and efforts from your development team to be able to build applications seamlessly for android, IOS, windows, and web on a single platform instead of requiring multiple tools to get the job done
Duy Mai | TrustRadius Reviewer

Support Rating

ServiceNow Now Platform

ServiceNow Now Platform 10.0
Based on 4 answers
In our specific case, we do not need ServiceNow Now Platform support over the product. However, for our customers and the support offer, from ServiceNow Now Platform, and especially from the partner ecosystem, there are plenty of offers out of the market. From ServiceNow Now Platform, partners, and a robust and mature ecosystem of professionals.
Rubens F. Dalle Lucca | TrustRadius Reviewer

Xamarin

Xamarin 10.0
Based on 2 answers
I never had to contact support for any help. Most of the problems we ran into, we were able to identify and use peer support through blogs and other internet sources to resolve the problems. There are plenty of sources online which provide tutorials, discuss problems, etc. Example: StackOverflow
Duy Mai | TrustRadius Reviewer

Implementation Rating

ServiceNow Now Platform

No score
No answers yet
No answers on this topic

Xamarin

Xamarin 10.0
Based on 1 answer
Just with any programming tasks, have a plan first. Design out the system, spend time to build it correctly the first time and have plenty of testing and user acceptance opportunities. Xamarin was easy to implement for a C# programmer. However, you need to do tutorials to realize the platform's capabilities.
Duy Mai | TrustRadius Reviewer

Alternatives Considered

ServiceNow Now Platform

In the past, I've used Remedy and the organization was using Spiceworks for years. I was so used to those platforms that when we started the search, I was honestly, completely biased towards those two. After comparing features side by side, going through user trials and watching customers interact with the interface, and the ease of use and adoption, it was clear that even against my biased opinion, ServiceNow was the clear winner. During our trials we compared:ServiceNowSpiceworksRemedyFreshServiceSolarwindsServicedesk
Anonymous | TrustRadius Reviewer

Xamarin

Xamarin runs natively on MacOS, and the debugger and other integration and auto-complete tools are far better than Eclipse for C# .NET. It also carries much of the plugin/add-on capabilities that are so desirable on Atom. Eclipse is a better for generalized software development, provided a developer is comfortable switching between the IDE the command line for certain parts of their workflow, like building, package management, or debugging. But for C# .NET development on MacOS specifically, Xamarin is the best product I've used for the job.
David McCann | TrustRadius Reviewer

Return on Investment

ServiceNow Now Platform

  • Auto ticket generation from Logic Monitor.
  • Consistent cloud-based ticketing.
  • Cloud based and available from anywhere.
James Molnar | TrustRadius Reviewer

Xamarin

  • Saves development time and deliver fast.
  • Allows inhouse developers build both Android and iOS application without switching languages.
  • Allows use coding in C# in Visual studio IDE from which we can code in different languages. We don't need multiple IDEs installed
Florence Birgen | TrustRadius Reviewer

Pricing Details

ServiceNow Now Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ServiceNow Now Platform Editions & Modules

Additional Pricing Details

Xamarin

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Xamarin Editions & Modules

Edition
XamarinFree
    Additional Pricing Details

    Add comparison