Top Rated
482 Ratings
Top Rated
482 Ratings
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Score 8.8 out of 100
Top Rated
107 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Online Storefront

    8.2

    Shopify

    82%

    Acuity Scheduling, a Squarespace company

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 9/9 features

    Product catalog & listings

    8.4
    84%
    130 Ratings
    N/A
    0 Ratings

    Product management

    8.6
    86%
    128 Ratings
    N/A
    0 Ratings

    Bulk product upload

    7.8
    78%
    111 Ratings
    N/A
    0 Ratings

    Branding

    8.2
    82%
    129 Ratings
    N/A
    0 Ratings

    Mobile storefront

    8.6
    86%
    126 Ratings
    N/A
    0 Ratings

    Product variations

    8.0
    80%
    122 Ratings
    N/A
    0 Ratings

    Website integration

    8.4
    84%
    123 Ratings
    N/A
    0 Ratings

    Visual customization

    7.5
    75%
    128 Ratings
    N/A
    0 Ratings

    CMS

    7.9
    79%
    105 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    8.3

    Shopify

    83%

    Acuity Scheduling, a Squarespace company

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 2/2 features

    Abandoned cart recovery

    8.0
    80%
    115 Ratings
    N/A
    0 Ratings

    Checkout user experience

    8.6
    86%
    122 Ratings
    N/A
    0 Ratings

    Online Payment System

    8.9

    Shopify

    89%

    Acuity Scheduling, a Squarespace company

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 1/1 features

    eCommerce security

    8.9
    89%
    126 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    8.1

    Shopify

    81%

    Acuity Scheduling, a Squarespace company

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 3/3 features

    Promotions & discounts

    8.1
    81%
    124 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    8.4
    84%
    32 Ratings
    N/A
    0 Ratings

    SEO

    7.9
    79%
    120 Ratings
    N/A
    0 Ratings

    eCommerce Business Management

    7.7

    Shopify

    77%

    Acuity Scheduling, a Squarespace company

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 5/5 features

    Multi-site management

    6.7
    67%
    19 Ratings
    N/A
    0 Ratings

    Order processing

    8.3
    83%
    127 Ratings
    N/A
    0 Ratings

    Inventory management

    8.4
    84%
    126 Ratings
    N/A
    0 Ratings

    Shipping

    8.1
    81%
    119 Ratings
    N/A
    0 Ratings

    Custom functionality

    7.2
    72%
    119 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Shopify is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Acuity Scheduling, a Squarespace company is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.8

    Shopify

    88%
    143 Ratings
    8.2

    Acuity Scheduling, a Squarespace company

    82%
    46 Ratings

    Likelihood to Renew

    9.2

    Shopify

    92%
    15 Ratings
    9.3

    Acuity Scheduling, a Squarespace company

    93%
    3 Ratings

    Usability

    10.0

    Shopify

    100%
    3 Ratings
    9.4

    Acuity Scheduling, a Squarespace company

    94%
    7 Ratings

    Availability

    10.0

    Shopify

    100%
    2 Ratings

    Acuity Scheduling, a Squarespace company

    N/A
    0 Ratings

    Support Rating

    10.0

    Shopify

    100%
    4 Ratings
    9.4

    Acuity Scheduling, a Squarespace company

    94%
    31 Ratings

    Implementation Rating

    10.0

    Shopify

    100%
    2 Ratings

    Acuity Scheduling, a Squarespace company

    N/A
    0 Ratings

    Likelihood to Recommend

    Shopify

    Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.
    Muhammad Waleed | TrustRadius Reviewer

    Acuity Scheduling, a Squarespace company

    I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
    Chelsea Crow-Fuentes | TrustRadius Reviewer

    Pros

    Shopify

    • It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
    • Low code platform. You can. make customizations without code.
    • The integrations are diverse and increase functionality.
    Anonymous | TrustRadius Reviewer

    Acuity Scheduling, a Squarespace company

    • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
    • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
    • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
    • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
    • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
    • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
    Meredith Brough | TrustRadius Reviewer

    Cons

    Shopify

    • The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
    • Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
    Bart Kogan | TrustRadius Reviewer

    Acuity Scheduling, a Squarespace company

    • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
    • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
    • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Shopify

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $29 per month

    Shopify Editions & Modules

    Edition
    Shopify Lite$91
    Basic Shopify$291
    Shopify$791
    Advanced Shopify$2991
    Shopify Plus$2,0001
    1. per month
    Additional Pricing Details

    Acuity Scheduling, a Squarespace company

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $14 per month

    Acuity Scheduling, a Squarespace company Editions & Modules

    Edition
    Emerging$141
    Growing$231
    Powerhouse$451
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Shopify

    Shopify 9.2
    Based on 15 answers
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Anonymous | TrustRadius Reviewer

    Acuity Scheduling, a Squarespace company

    Acuity Scheduling, a Squarespace company 9.3
    Based on 3 answers
    Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
    Eric Weiss | TrustRadius Reviewer

    Usability

    Shopify

    Shopify 10.0
    Based on 3 answers
    I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
    Anonymous | TrustRadius Reviewer

    Acuity Scheduling, a Squarespace company

    Acuity Scheduling, a Squarespace company 9.4
    Based on 7 answers
    It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Shopify

    Shopify 10.0
    Based on 4 answers
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Paul Francis Jones | TrustRadius Reviewer

    Acuity Scheduling, a Squarespace company

    Acuity Scheduling, a Squarespace company 9.4
    Based on 31 answers
    Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
    Katelyn Silva | TrustRadius Reviewer

    Implementation Rating

    Shopify

    Shopify 10.0
    Based on 2 answers
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Anonymous | TrustRadius Reviewer

    Acuity Scheduling, a Squarespace company

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Shopify

    The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
    Rejoy Varghese | TrustRadius Reviewer

    Acuity Scheduling, a Squarespace company

    In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
    Michele Moore | TrustRadius Reviewer

    Return on Investment

    Shopify

    • Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
    • For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
    • Used power algorithm for Abandoned cart and catalog search.
    Anonymous | TrustRadius Reviewer

    Acuity Scheduling, a Squarespace company

    • Minimizing no shows
    • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
    • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
    • Honestly just saving me from scheduling nightmares and headaches
    • Timezones! It does it for you! (I work internationally)
    Lauren Ashley | TrustRadius Reviewer

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