What users are saying about
Top Rated
645 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 645 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- Smartsheet ranks higher in 2 feature sets: Project Management, Professional Services Automation
Project Management
8.1
Smartsheet
81%
7.8
TaskQue
78%
Smartsheet ranks higher in 9/14 features
Smartsheet ranks higher in 9/14 features
Task Management
8.4
84%
118 Ratings
10.0
100%
1 Rating
Resource Management
7.8
78%
101 Ratings
9.0
90%
1 Rating
Gantt Charts
8.6
86%
101 Ratings
N/A
0 Ratings
Scheduling
8.6
86%
103 Ratings
9.0
90%
1 Rating
Workflow Automation
7.7
77%
92 Ratings
7.0
70%
1 Rating
Team Collaboration
8.5
85%
114 Ratings
7.0
70%
1 Rating
Support for Agile Methodology
7.6
76%
74 Ratings
7.0
70%
1 Rating
Support for Waterfall Methodology
7.8
78%
71 Ratings
7.0
70%
1 Rating
Document Management
7.7
77%
93 Ratings
8.0
80%
1 Rating
Email integration
8.2
82%
92 Ratings
N/A
0 Ratings
Mobile Access
7.6
76%
88 Ratings
9.0
90%
1 Rating
Timesheet Tracking
8.2
82%
57 Ratings
7.0
70%
1 Rating
Change request and Case Management
8.6
86%
61 Ratings
6.0
60%
1 Rating
Budget and Expense Management
8.1
81%
67 Ratings
N/A
0 Ratings
Professional Services Automation
8.5
Smartsheet
85%
7.5
TaskQue
75%
Smartsheet ranks higher in 4/4 features
Smartsheet ranks higher in 4/4 features
Quotes/estimates
8.2
82%
38 Ratings
7.0
70%
1 Rating
Invoicing
8.8
88%
30 Ratings
N/A
0 Ratings
Project & financial reporting
8.1
81%
53 Ratings
8.0
80%
1 Rating
Integration with accounting software
9.0
90%
28 Ratings
N/A
0 Ratings
Attribute Ratings
- TaskQue is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.1
Smartsheet
81%
139 Ratings
9.0
TaskQue
90%
1 Rating
Likelihood to Renew
10.0
Smartsheet
100%
24 Ratings
TaskQue
N/A
0 Ratings
Usability
8.6
Smartsheet
86%
12 Ratings
TaskQue
N/A
0 Ratings
Performance
10.0
Smartsheet
100%
2 Ratings
TaskQue
N/A
0 Ratings
Support Rating
8.1
Smartsheet
81%
90 Ratings
9.0
TaskQue
90%
2 Ratings
Online Training
7.0
Smartsheet
70%
1 Rating
TaskQue
N/A
0 Ratings
Implementation Rating
10.0
Smartsheet
100%
18 Ratings
TaskQue
N/A
0 Ratings
Likelihood to Recommend
Smartsheet
There were new vendors who needed to submit their documents by the sales department for legal and Risk department for reviewing and checking the validity of the documents, The way of escalation and attaching the documents and the vendor's data was well suited to be done through the smart sheet. As the sales use smart sheet tickets for submitting the vendor's details and attaching the documents. Through the Smartsheet automation process, a notification mail was sent to the legal and risk department for reviewing and the tickets were assigned already to the admins for validating . After the admin's review and tick mark on the check box of reviewing in the smart sheet which was customized than when its clicked send automated emails to the supervisors for approval, Then after the supervisor's approval, an automated mail was sent to the sales team for completing approval of the vendor. All of these scenarios and hierarchy did because of Smartsheet.
AML Compliance Analyst
AMAN EXCHANGE COMPANY KUWAITFinancial Services, 501-1000 employees
TaskQue
Companies that face issues due to chaos in terms of document management can really take advantage by organizing all their documents at a single place. TaskQue is inappropriate for project costing requirements in big projects.

Verified User
Executive in Marketing
Marketing & Advertising Company, 201-500 employeesPros
Smartsheet
- Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
- Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
- For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Freelance Consultant
Self-EmployedE-Learning, 1-10 employees
TaskQue
- Workload management.
- Auto task management.

Verified User
Executive in Marketing
Marketing & Advertising Company, 201-500 employeesCons
Smartsheet
- Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
- Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency

Verified User
Manager in Marketing
Information Technology & Services Company, 501-1000 employeesTaskQue
- I think Gantt charts should be here to be used as a project management tool. Moreover, affiliation with productivity tools such as time-tracking tools can make it much better.

Verified User
Executive in Marketing
Marketing & Advertising Company, 201-500 employeesPricing Details
Smartsheet
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Smartsheet Editions & Modules
Edition
Individual | $141 |
---|---|
Business | $252 |
Enterprise | Contact Sales |
Premier | Contact Sales |
- per month
- Per User / Per Month
- none
Additional Pricing Details
—TaskQue
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5.00
Starting Price
$0 up to 10 users
TaskQue Editions & Modules
Edition
Basic | $0.001 |
---|---|
Business | $5.002 |
- up to 10 users
- per user
Additional Pricing Details
For 10 users, its free. After that, we charge $5.00 per user.Likelihood to Renew
Smartsheet
Smartsheet 10.0
Based on 24 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Communications Specialist
Covenant CreekReligious Institutions, 51-200 employees
TaskQue
No score
No answers yet
No answers on this topic
Usability
Smartsheet
Smartsheet 8.6
Based on 12 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Program Assistant, Epidemiology Planning and Communications Division
Tri-County Health DepartmentProgram Development, 201-500 employees
TaskQue
No score
No answers yet
No answers on this topic
Support Rating
Smartsheet
Smartsheet 8.1
Based on 90 answers
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
Sr. Project Manager
CaptureRXHospital & Health Care, 51-200 employees
TaskQue
TaskQue 9.0
Based on 2 answers
We inquired using the
TaskQue community forum and got a timely response regarding my queries. We really
appreciate it.
TaskQue community forum and got a timely response regarding my queries. We really
appreciate it.

Verified User
Executive in Marketing
Marketing & Advertising Company, 201-500 employeesImplementation Rating
Smartsheet
Smartsheet 10.0
Based on 18 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Project Manager
Vitatech ElectromagneticsEnvironmental Services, 1-10 employees
TaskQue
No score
No answers yet
No answers on this topic
Alternatives Considered
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!

Verified User
Project Manager in Marketing
Marketing & Advertising Company, 51-200 employeesTaskQue
TaskQue’s most unique
feature is the queue feature which enables you to assign tasks automatically.
We were seriously fed up with the manual assignment of tasks.
feature is the queue feature which enables you to assign tasks automatically.
We were seriously fed up with the manual assignment of tasks.

Verified User
Executive in Marketing
Marketing & Advertising Company, 201-500 employeesReturn on Investment
Smartsheet
- This has really opened up collaboration across teams. A lot less working in silos.
- It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.

Verified User
Analyst in Marketing
Automotive Company, 5001-10,000 employeesTaskQue
- High customer retention.
- Optimized project and task deliveries.

Verified User
Executive in Marketing
Marketing & Advertising Company, 201-500 employees