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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    WorkflowMax

    Score8 out of 10
    Small Businesses (1-50 employees)
    WorkflowMax is a web-based project management solution.The platform offers end-to-end functionality standard to project management software, including time tracking, lead management, collaboration with external stakeholders, invoicing, integrations, and customizable reporting.

    $20

    per month

    Pricing
    SmartsheetWorkflowMax
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Standard
    $20
    per month
    Standard
    $35
    per month
    Premium
    $70
    per month
    Offerings
    Pricing Offerings
    SmartsheetWorkflowMax
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    SmartsheetWorkflowMax
    Considered Both Products
    Smartsheet
    No answer on this topic
    Xero
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    No answers on this topic
    Features
    SmartsheetWorkflowMax
    Project Management
    Comparison of Project Management features of Smartsheet and WorkflowMax
    Feature
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    WorkflowMax
    9.3
    27 Ratings
    19% above category average
    Task Management9.8126 Ratings9.525 Ratings
    Resource Management10.0108 Ratings9.56 Ratings
    Gantt Charts9.0109 Ratings9.23 Ratings
    Scheduling9.8111 Ratings9.419 Ratings
    Workflow Automation9.2100 Ratings9.54 Ratings
    Team Collaboration10.0122 Ratings9.519 Ratings
    Support for Agile Methodology8.981 Ratings8.93 Ratings
    Support for Waterfall Methodology9.079 Ratings9.23 Ratings
    Document Management9.2101 Ratings9.219 Ratings
    Email integration9.0100 Ratings9.44 Ratings
    Mobile Access8.096 Ratings9.221 Ratings
    Timesheet Tracking9.762 Ratings9.624 Ratings
    Change request and Case Management8.169 Ratings9.111 Ratings
    Budget and Expense Management8.075 Ratings9.418 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet and WorkflowMax
    Feature
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    WorkflowMax
    9.5
    27 Ratings
    21% above category average
    Quotes/estimates8.144 Ratings9.723 Ratings
    Invoicing7.537 Ratings9.527 Ratings
    Project & financial reporting8.760 Ratings9.722 Ratings
    Integration with accounting software7.332 Ratings9.227 Ratings
    Best Alternatives
    SmartsheetWorkflowMax
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartsheetWorkflowMax
    Likelihood to Recommend
    9.3
    (146 ratings)
    8.8
    (28 ratings)
    Likelihood to Renew
    9.0
    (24 ratings)
    9.0
    (1 ratings)
    Usability
    9.2
    (17 ratings)
    9.0
    (2 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (45 ratings)
    7.0
    (2 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    9.1
    (1 ratings)
    User Testimonials
    SmartsheetWorkflowMax
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    Xero
    WorkflowMax is very well suited for a business that wants to track time billed by project, to have an easy way to generate invoices for those projects, and to keep track of overall productivity and invoice status. I imagine it can also be adapted to different types of businesses that deal in goods rather than services and time. I am not sure for which scenarios or businesses the program is not appropriate.
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    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
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    Xero
    • You can customize the notifications and this has helped us enormously to schedule dates that we overlooked. Also the templates are customizable which gives the company its own branding on its reports.
    • It is integrated with the Xero platform which makes it very useful to streamline the processes of billing, accounts payable, accounts receivable, petty cash flow and all the accounting and administrative area.
    • It also has a very complete mobile version, where we can be present and monitor the progress of projects in real time, no matter where we are.
    Incentivized
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    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    Xero
    • Currently the timesheet function allows staff to input time for overlapping periods which can cause some headaches when it comes to payroll and invoicing. We understand this is being addressed.
    • The amount of flexibility in the product can create some challenges when setting up the jobs database at the onset. It is a daunting challenge but worthwhile when completed correctly and rolled out across the firm. Adding new jobs is much easier.
    • No search function to find a specific job, you have to scroll through all jobs allocated to you.
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    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    Xero
    Because we can't imagine being without it!
    Incentivized
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    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    Xero
    It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas
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    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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    Xero
    The support team are excellent. The only downside is that you can't phone them!
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    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    Xero
    Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks? What are you going to give clients i.e. how will your proposals and invoices look?
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    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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    Xero
    WorkflowMax is much much easier than Streamtime, much more affordable and easier to try out and see if it meets your needs. Streamtime is a great comprehensive product but we lost a year's subscription in investment because we couldn't get answers to the support questions we needed and they had a no refund policy!
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    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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    Xero
    • Max enables Loan Assistant to invoice very quickly and easily and integration with Xero for card payments brings our cashflow forward.
    • Max enables the Loan Assistant team to manage their workflow in an efficient and productive way. The team all work from home. It is the centre of our Loan Assistant universe.
    Incentivized
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    ScreenShots

    WorkflowMax Screenshots

    Screenshot of WorkflowMax Quoting SoftwareScreenshot of WorkflowMax CRM SoftwareScreenshot of WorkflowMax Project Management SoftwareScreenshot of WorkflowMax Mobile SiteScreenshot of Job Costing | WorkflowMaxScreenshot of Powerful Custom Reporting | WorkflowMax