What users are saying about
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 45 reviews and ratings
Feature Set Ratings
Content Creation
8.1
Sprinklr Modern Marketing & Advertising
81%

TechValidate
Feature Set Not Supported
N/A
Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features
Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features
Ideation
7.0
70%
4 Ratings

N/A
0 Ratings
Approval workflows
9.0
90%
3 Ratings

N/A
0 Ratings
Content collaboration
8.0
80%
6 Ratings

N/A
0 Ratings
Content calendar
9.0
90%
4 Ratings

N/A
0 Ratings
Network for content licensing/production
7.3
73%
1 Rating

N/A
0 Ratings
Content Publishing
7.9
Sprinklr Modern Marketing & Advertising
79%

TechValidate
Feature Set Not Supported
N/A
Sprinklr Modern Marketing & Advertising ranks higher in 6/6 features
Sprinklr Modern Marketing & Advertising ranks higher in 6/6 features
Content hub
6.5
65%
5 Ratings

N/A
0 Ratings
Forms / Gated content
8.0
80%
3 Ratings

N/A
0 Ratings
Embedded CTAs
8.0
80%
2 Ratings

N/A
0 Ratings
Content distribution
9.0
90%
5 Ratings

N/A
0 Ratings
Content promotion
8.5
85%
5 Ratings

N/A
0 Ratings
Content automation
7.5
75%
5 Ratings

N/A
0 Ratings
Content Reporting & Analytics
7.4
Sprinklr Modern Marketing & Advertising
74%

TechValidate
Feature Set Not Supported
N/A
Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features
Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features
Audience profiling and targeting
5.5
55%
7 Ratings

N/A
0 Ratings
Closed-loop tracking and reporting
8.0
80%
6 Ratings

N/A
0 Ratings
Content performance analytics
7.5
75%
7 Ratings

N/A
0 Ratings
Campaign optimization dashboard
7.5
75%
5 Ratings

N/A
0 Ratings
Competitive analytics
8.5
85%
6 Ratings

N/A
0 Ratings
Attribute Ratings
Likelihood to Recommend
7.4
Sprinklr Modern Marketing & Advertising
74%
16 Ratings

TechValidate
N/A
0 Ratings
Support Rating
8.4
Sprinklr Modern Marketing & Advertising
84%
28 Ratings

TechValidate
N/A
0 Ratings
Likelihood to Recommend
Sprinklr Modern Marketing & Advertising
Sprinklr is well suited for several teams working together to all use one tool. It's helpful for brands running several paid initiatives on several different platforms for monitoring or turning ads on and off quickly if a PR issue arises. You can have ads set up for timely/seasonal scenarios to quickly take advantage of messaging that's relevant for geo-targeted locations. If you're looking for a very simplified quick step process, Sprinklr is too robust and costly for that.

Verified User
Strategist in Marketing
Retail Company, 10,001+ employeesTechValidate
No answers on this topic
Pros
Sprinklr Modern Marketing & Advertising
- Great personal attention from our account executive. They tried their best to coach and onboarding.
- Sprinklr is really user friendly. The navigation is intuitive and simple to learn.
- Their knowledge base of articles and user generated tips was really awesome and complete. You can find anything you need in there.
Senior Business Solutions Owner for Marketing Technology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasHospital & Health Care, 5001-10,000 employees
TechValidate
No answers on this topic
Cons
Sprinklr Modern Marketing & Advertising
- It can be overwhelming when you first start. There is so much functionality. Go to a formal training to see all of the things it can do and pick what you need. Once you learn it, it is a great tool, but it is a lot to learn!
Marketing Specialist
The Marketing SpecialistMarketing and Advertising, 1-10 employees
TechValidate
No answers on this topic
Pricing Details
Sprinklr Modern Marketing & Advertising
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—TechValidate
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Sprinklr Modern Marketing & Advertising
Sprinklr Modern Marketing & Advertising 8.4
Based on 28 answers
We do not have the closest relationship with our Sprinklr representative. It would be nice for them to be more proactive like our other platform reps who are in constant communication when it comes to new products and launches within the platform. I usually sign up for webinars in order to learn about new products.

Verified User
Analyst in Marketing
Marketing and Advertising Company, 10,001+ employeesTechValidate
No score
No answers yet
No answers on this topic
Alternatives Considered
Sprinklr Modern Marketing & Advertising
We are using different platforms for different clients. It depends on how the client's budget and what they can invest in their reporting tool. Sprinklr is the most complex, biggest, and most customizable. We say if Brandwatch is LEGO Duplo, then Socialbakers is LEGO Classic and Sprinklr is LEGO Technic. I really love the Powerpoint export from reports from Socialbakers because it saves me a lot of time (one of their best selling points) & the integration of competitors and their metrics is very helpful. But their publishing tool does not work well. If we want to have the cheapest version, we implement a simple Google Data Studio dashboard.
Head of Paid Media & Social Media Consultant, Strategist
neulandherzer (client: EGGER Group)Internet, 51-200 employees
TechValidate
No answers on this topic
Return on Investment
Sprinklr Modern Marketing & Advertising
- Because Sprinklr is so robust and has a learning curve, it has delayed some ads being set up on time. Or if ad issues need troubleshooting, it can take a while to be resolved and by that time the campaign may be half over and therefore the expected results don't come in based on the lack of time
- Quality assurance takes longer inside of Sprinklr than it does on native platforms for our team so it takes a lot more time than usual
- In general, the amount of time it takes to learn how to use the platform has eaten up a lot of time that is typically used for other tasks and that prevents things from getting done which is hard for the team
- The price of the tool is very high so I'm not sure that the ROI is 1 to 1

Verified User
Strategist in Marketing
Retail Company, 10,001+ employeesTechValidate
No answers on this topic