What users are saying about
7 Ratings
5 Ratings
7 Ratings
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Score 7.9 out of 100
5 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Retrace

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
Anonymous | TrustRadius Reviewer

StackState

StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time. Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training. It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.
Anonymous | TrustRadius Reviewer

Pros

Retrace

  • It combines code profiling with application logger.
  • It is safe for production usage.
Anonymous | TrustRadius Reviewer

StackState

  • Giving observability of the entire IT stack
  • Custom alerting options.
  • Ingesting many different types of data.
  • Requesting new features is encouraged and they often add them quite quickly.
Anonymous | TrustRadius Reviewer

Cons

Retrace

  • Need to improve their mobile support
  • Documentation improvment
Anonymous | TrustRadius Reviewer

StackState

  • Can't think of anything yet.
Anonymous | TrustRadius Reviewer

Usability

Retrace

No score
No answers yet
No answers on this topic

StackState

StackState 7.6
Based on 5 answers
Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.
Anonymous | TrustRadius Reviewer

Support Rating

Retrace

Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.
Anonymous | TrustRadius Reviewer

StackState

StackState 8.7
Based on 5 answers
It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation. Out new ideas are taken in concern and often ends up in enhancements of StackState
Ronald Peters | TrustRadius Reviewer

Alternatives Considered

Retrace

APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.
Anonymous | TrustRadius Reviewer

StackState

No answers on this topic

Return on Investment

Retrace

  • We shorten the time we fix app issues
  • We spend a lot less time digging through data
  • We can be proactive and see issues as they are trending before the completely explode
  • I have APM on all production servers so I can catch issues as they happen
  • I no longer get 2000 email on an issue but rather one full of data
Anonymous | TrustRadius Reviewer

StackState

  • Increased visibility of all resources in cloud to 100%.
  • Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Retrace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Retrace Editions & Modules

Edition
Essentials$991
Standard249+2
EnterpriseCustom3
  1. up to 3 servers, 500,000 traces, and 1,000,000 logs
  2. 2,000,000+ traces and 5,000,000+ logs
  3. Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.

StackState

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

StackState Editions & Modules

Additional Pricing Details

Add comparison