Teramind vs. Trend Micro Smart Protection Suite, with XGen

Easy to use and to install this great solution and it is very easy to remotely monitor all our employees activities and get reports on what they are doing and what applications are being used and doesn't make users computer slow and that they never notice when they are being monitored.

Incentivized

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.

• User activity monitoring.
• Insider threat detection.
• Clipboard monitoring.

Incentivized

• Real time threat intelligence using updates from global threat intelligence network.
• Advanced built-in threat detection and response capabilities.
• Ability to detect advanced malware, behavior and communications.
• Flexibility to deploy with on-premise or cloud or hybrid.
• Single management console to manage all layers of security.

Incentivized

• Sometimes it constantly gets disconnected.
• It creates duplicate each time i try to log on a different device.
• With antivirus in place it may be hard to install because it always flag it as a virus.

Incentivized

• Documentation is something that can be improved here.
• Licensing is overly complex and needs to be improved for different features/variations.
• Install is difficult.

Incentivized

Very easy to use--as all pieces of software, you get out what you put in. Even with just the base features, which can be implemented within an hour, you'll be able to get great value from this software.

They've got live chat support right on their dashboard, which usually responds within minutes.

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

Teramind was covering overall needs and easier in installation

Incentivized

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• Easy to install and to implement Teramind.
• Reasonable pricing for cloud solution offering both monthly and annually subscriptions.
• Easy to use Teramind from any where both in app and web based and accurate track hours for easy information retrieval.

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized