Likelihood to Recommend If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Read full review webMethods Trading Networks is an excellent choice for a business-to-business (B2B) gateway platform, for sending and receiving messages to/from external trading partner organizations. It excels at making it easy to define new interfaces and provides robust mechanisms for ensuring successful message delivery and processing through automatic retries. We also use it successfully for all our application-to-application (A2A) integration, which many would believe is beyond the scope of what webMethods Trading Network is good for; however, we have made it work and it has been very successful in our organization. I would not recommend using webMethods Trading Network for integration that requires low-latency or high-bandwidth data transfers. It is much better suited to shipping reasonable sized XML or JSON or flat file messages (less than 100 mb) around in situations that do not need sub-second latency. If you have low-latency or high-bandwidth needs, you should use a product more focussed on eventing, such as Kafka, for example.
Read full review Pros Page layout. Processing purchases. Ease of creation. Read full review Document tracking Efficient partner management Set up trading partners with connectivity information Read full review Cons Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered. Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered. Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it. Read full review Vendor is slow to add new features Performance scales with underlying database performance Use of My webMethods to administrate trading networks is clunky and slow Read full review Likelihood to Renew I no longer work in a company that would utilize it.
Read full review Usability I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
Read full review Support Rating We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
Read full review Implementation Rating I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Read full review Alternatives Considered When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
Read full review Ease of use and robustness of the product.
Read full review Return on Investment Decreased efficiency in terms of how long it takes to enter order. Very quick with reporting which was great for meetings and customer service calls. Inefficient in terms of shipping abilities. Read full review Improved time to market for new A2A and B2B interfaces Ability to support modern standards with B2B partners Improved supportability and robustness when compared to the previous bespoke custom solution it replaced Read full review ScreenShots