Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units.
The company was founded in 1984 and has 4,000 employees and 35 offices around the world.
Onesite was broken, a lot. Yardi Voyager has been a much more stable platform. We have been operational for 3 years now and I cannot say that we have had any software downtime in 3 Years. But with Onesite, it was common to be down at least once a month for something that was …
Yardi is more user-friendly, dynamic, and comprehensive than other similar products in the real estate space. While there is some ramp-up time to learn the system, Yardi is pretty intuitive and literal, which removes much of the confusion that other systems offer. Voyager also …
Voyager competes quite nicely in terms of features and price with MRI. In retrospect, MRI has a much more flexible reporting module and allows direct access to your data in a much easier fashion.
While the likes of some other CRMs may be a bit more diverse and robust in their inbuilt integrations and available bolt on's, I feel Yardi is a great, fairly flexible tool without becoming too overwhelming for choice. While it's easy to be wowed by a lot of shiny potential …
We evaluated 3 other products and chose Voyager based on a complete package, it being in a SaaS environment and a solid interface to our accounting software.
In the last 3 to 5 years have reviewed products that are just for the multi-family segment of the Real Estate industry similar to Yardi Voyager and found that Voyager's database structure and accounting and payable functions were superior.
Yardi Property Management would not be my first choice due to the miserable intuitive functionality, but price is better than One Site. I have limited exposure to Entrata, but I wish Yardi would incorporate some of the ease they have managed to figure out. Yardi, if you have …
I and my company have only used Yardi. I am with a 2-year-old start-up now, but the person who chose to use Yardi here used it for 20 years previously. With a track record like that, I assume it is hard to beat!
We have always utilized Yardi as our accounting system. We did, however update from Yardi Genesis to Yardi Voyager several months and have experienced first-hand the many advantages to conducting the update. Voyager has enabled us to elevate the level of reporting we provide …
Citrix and Argus are property management tools that each fill a function. Citrix is used to track real time payments, while Argus is used for modeling and cash flow analysis. Yardi combines many of the features between the two. Though it is more difficult to use, fully …
Yardi has the most market share and as a result, most new employees who come to our company already have a Yardi familiarization. That makes new employee training much easier.
Yardi was one of the only applications that offered the flexibility and changeability that we needed to manage over 3800 individual properties. Most of the competitors were strictly structured to only allow management of large, multi-family complexes rather than a mix of the …
Yardi Voyager is well suited for any management company in the multifamily or commercial space and is a worthwhile competitor to other options in the space - MRI Software, Realpage, Resite, etc. For those med-large enterprises that value an intuitive and straightforward accounting and leasing system, and also work with other vendors that need to integrate with their ERP system, this is a great option. There is a large ramp-up time, requiring many company resources, and licensing is quite expensive, so this solution may not be for those companies with a small budget or personnel resources.
Yardi Property Management particularly excels at creating a system where it is easy to leave feedback for property managers because the data is available up front.
Yardi is also a useful tool at integrating property management across the entire platform. It can be used for asset management as well even for the most nitty gritty details.
It is also convenient to edit expenses inputted by the accounting department and managing those expenses forward for future budgeting.
In my experience there's a fairly steep learning curve for a new user to be able to navigate the system
While there's diverse functionality, many items seem buried in menus or obscure places, particularly the first time you're trying to find them
Getting used to the refresh functionality in some parts of the system can be challenging if you're used to a system that automatically updates when new filters are applied
We have invested 5 years of setup, implementation and training on Voyager. It's doing a very good job for us and I feel we've only scratched the surface of its capabilities. Yardi support has been very responsive with very little down time. The training materials are great from Client Central
I'm coming from the perspective of a fairly tech-adept person, so I didn't find the system too hard to learn. That said, I do feel some of the buried menus and the system's own internal search feature could use some improvement, but I have that feeling about the vast majority of CRMs I've ever used. There may be a little bit of a struggle to onboard/train up someone who isn't used to this sort of system, but once up and going it should be smooth sailing.
The local office is very knowledgeable, however recently it seems that Yardi has begun to route calls offshore and the knowledge base there does not seem to be as strong as the USA based support centers. All customizations are done by offshore personnel, which presents issues in terms of the language barrier and time zone differences.
If you are converting from another system, grouping your properties by subsidy type seemed to help us. We were able to focus on a half dozen properties at a time, rather than the entire portfolio.
Onesite was broken, a lot. Yardi Voyager has been a much more stable platform. We have been operational for 3 years now and I cannot say that we have had any software downtime in 3 Years. But with Onesite, it was common to be down at least once a month for something that was not working correctly.