Accruent EMS Software

Accruent EMS Software

About TrustRadius Scoring
Score 8.6 out of 100
Accruent EMS Software

Overview

Recent Reviews

Accruent EMS Software Review

8 out of 10
November 17, 2020
The Accruent EMS Software is being used to book rehearsal space at various location in New York City. It is mostly used by booking agents …
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Accruent EMS Review

9 out of 10
October 26, 2020
We use it throughout our Events and Conference Services Department. It ensures that we are utilizing our space to the optimal level and …
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Pricing

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What is Accruent EMS Software?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is Teem by iOFFICE?

Teem (formerly EventBoard) is cloud-based software for organizing and optimizing internal events and meetings. Teem allows employees to meet and book conference rooms, to efficiently manage workspaces and meeting resources, and to measure and analyze their company’s meeting and collaboration…

What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

Features Scorecard

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Product Details

What is Accruent EMS Software?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Software Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Software Integrations

Accruent EMS Software Competitors

Accruent EMS Software Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Comparisons

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Frequently Asked Questions

What is Accruent EMS Software?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

What is Accruent EMS Software's best feature?

Reviewers rate Usability highest, with a score of 8.9.

Who uses Accruent EMS Software?

The most common users of Accruent EMS Software are from Enterprises (1,001+ employees) and the Higher Education industry.

Reviews

(1-25 of 167)
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Leo Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I believe the configurability for EMS is perfect - it allows for intuitive modifications to be made for an organization's specific implementation, and it allows for custom data fields (called User Defined Fields, UDFs) which allows you to manage/track just about anything. The use of these configurations is seamless and easy.
Score 6 out of 10
Vetted Review
Verified User
Review Source
It is highly configurable. The other point to that stick is that you need to keep someone highly trained in the platform to continue to modify, perfect, and maintain it. Also, be prepared for a long process of design, configuration, and implementation. But it is very very flexible, which is a net bonus.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Accruent EMS is very configurable and allows you to customize just about anything you need to suit your organization. You can add categories available to specific offices or all offices and make them as complex as you want them. You can also make certain resources within the categories available to only certain rooms which helps eliminate items being added to rooms that are not compatible. You can configure different views for different types of schedulers based on the types of rooms they schedule. You also have the ability to customize different messages for confirmation and notifications. Accruent EMS also allows for customization within the web app for different templates, links, etc.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our team has found multiple ways to use EMS to capture details for events. We use packages, individual resources specific to certain rooms, and multiple statuses. It has allowed our team to get granular in how we report specific details to our client or to our internal team.
Score 10 out of 10
Vetted Review
Verified User
Review Source
As I mentioned before, it comes with "Buildings" but I changed those to "Conference rooms," "Vehicles," and "Outside areas." We don't have multiple campuses. We do have multiple buildings, but I could add those to the room names. I also added images of the rooms, directions on how to get to them for new users, what the rooms had built-in (projectors, etc.).
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is flexible to designate a simple beverage service and a catered lunch. There is a place in EMS to show floor maps and maps of the meeting rooms. This allows users to see which rooms would meet their meeting needs and which would not.
Ralston Kwan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It has many configuration points and is daunting the first time around. It has a good amount of options and you'll understand why once you're more familiarized with the product which will then allow comprehensive integrations.
Ana Fernández Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Configuring EMS is not complex at all, but it needs a good training that from my opinion is sometimes limited and expensive. I am missing some training, slices, more videos in the website available for everyone
Mike Kraiman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I will have a better answer when we have completed our configuration in a couple months! Based on the information I have gathered through research, speaking with various EMS representatives and conversations with other users of the software, I believe the degree of configurability is pretty good for this type of product. My past experience has led me to understand that well-designed scheduling software tends toward extensive configurability; as long as the user interface supports doing so easily, all is good. I think EMS Software meets this criteria.
Shalom Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The number one thing I love about EMS is we can configure it to our best practices. However, Sometimes it is so configurable it is a puzzle to figure out what small parameter is inhibiting you from making a change. The flip side of this is that traditionally software is too rigid and you need manual processes to support your workflow. The flexibility in EMS allows you to work around those issues without leaving the software